M1S1 Business System Concepts

Question 1

is a systematic process that includes phases such as planning, analysis, design, deployment, and maintenance.

Answer 1

System Development

Question 2

What are the two major components of System Development?

Answer 2

System Analysis
System Design

Question 3

This refers to examining a business situation to improve it through better procedures and methods.

Answer 3

System Analysis and Design

Question 4

Planning a new business system or one to replace or complement an existing system.

Answer 4

System Design

Question 5

Examining a business situation to improve it through better procedures and methods.

Answer 5

System Analysis

Question 6

A component of system development that falls under the responsibility of the systems analyst.

Answer 6

System Analysis

Question 7

any set of components functioning in an interrelated manner for a common cause or objective.

Answer 7

System

Question 8

orderly grouping of interdependent components linked together according to a plan to achieve a specific objective.

Answer 8

System

Question 9

signifies an organized relationship among functioning units or components.

Answer 9

System

Question 10

What are the Three Basic Implications of the study of systems concepts?

Answer 10

1. A system must be designed to achieve a predetermined objective
2. Interrelationships and interdependence must exist among the components.
3. The objectives of the organization as a whole have a higher priority than the objectives of its subsystems.

Question 10

An orderly grouping of interdependent components linked together to achieve a specific objective.

Answer 10

System

Question 11

Five Characteristics of a System

Answer 11

O I I I CO
Organization
Interaction
Interdependence
Integration
Central Objective

Question 12

It implies structure and order.

Answer 12

Organization

Question 13

A computer system revolves around input, processing, output, and storage units. Together, they work as one to produce information.

Answer 13

Organization

Question 13

Refers to the arrangement of components aimed at achieving objectives.

Answer 13

Organization

Question 14

This means that parts of the organization or computer system depend on one another. They are coordinated and linked together according to a plan

Answer 14

Interdependence

Question 14

refers to how each component functions with other components of the system.

Answer 14

Interaction

Question 15

parts of the system work together within the system even though each part performs a unique function.

Answer 15

Integration

Question 15

refers to the holism of systems.

Answer 15

Integration

Question 16

In a business system, hierarchical relationships, starting with the president at the top and extending downward to blue-collar workers, represent the _________________.

Answer 16

organizational structure

Question 17

follows analysis to achieve the central objective of the organization.

Answer 17

Synthesis

Question 18

is concerned with how a system is tied together more than sharing a physical part or location;

Answer 18

Integration

Question 19

A product of a successful integration

Answer 19

synergistic effect

Question 19

Produced a greater total impact than if each component works separately

Answer 19

Integration

Question 20

The last characteristic of a system can be real or stated, the user must know this for a successful design and conversion.

Answer 20

Central Objective

Question 21

Elements of a System

Answer 21

Input Processor Output Feedback Control Environment Boundaries and Interfaces

Question 22

What is the primary objective of a system?

Answer 22

A primary objective of a system is to generate an output that holds value for its user.

Question 23

The elements that enter the system for processing.

Answer 23

Input

Question 24

Responsible for the actual transformation of input into output.

Answer 24

Processor

Question 24

Represents the outcomes of processing

Answer 24

Output

Question 25

operational core of the system

Answer 25

Processor

Question 26

may wholly or partially modify the input based on output specifications.

Answer 26

Processors

Question 26

Guides the system as the decision-making subsystem that directs the sequence of activities involving input, processing, and output

Answer 26

Control

Question 27

regulates how much and what kind of data enters the system to maintain stability based on desired outputs.

Answer 27

Control

Question 28

Four Types of Feedback

Answer 28

Positive Negative Routing Informational

Question 28

Measures output against standards and influences system behavior.

Answer 28

Feedback

Question 29

External context within which the system operates.

Answer 29

Environment

Question 30

reinforces the performance of the system.

Answer 30

Positive feedback

Question 31

generally provides the controller with information for action.

Answer 31

Negative feedback

Question 32

The “suprasystem” within which an organization operates

Answer 32

Environment

Question 33

often determines how a system must function

Answer 33

Environment

Question 34

Limits of the system's influence and its interaction with other systems.

Answer 34

Boundaries and Interface

Question 35

Three Types of Systems

Answer 35

Physical or Abstract Systems Open or Close Systems Man-Made Information Systems

Question 36

Tangible entities that may be static or dynamic in operation.

Answer 36

Physical or Abstract Systems

Question 37

Non-physical formulas, representations, or models of a real system.

Answer 37

Abstract/Conceptual

Question 38

Can be static like computer parts and dynamic like programs/applications

Answer 38

Physical/Tangible

Question 39

are tangible entities that may be static or dynamic in operation.

Answer 39

Physical systems

Question 40

Data, programs, output, and applications change as the user’s demands or the priority of the information requested changes;

Answer 40

Dynamic system

Question 41

the physical parts of the computer center are the desks, and chairs that facilitate the operation of the computer.

Answer 41

Static

Question 42

interacts with its environment, receiving inputs and delivering outputs.

Answer 42

open system

Question 43

isolated from external influences. However, completely closed systems are rare.

Answer 43

closed system

Question 43

Five Characteristics of an Open System

Answer 43

IPEDE Input from outside Process, output, and cycle Entropy Differentiation Equi-finality

Question 44

An information system serves as the interface between the user and the analyst, offering instructions, commands, and feedback.

Answer 44

Man-Made Information Systems

Question 45

It defines the relationships among decision-makers and functions as a decision center for personnel at all levels.

Answer 45

Man-Made Information Systems

Question 45

can be described as a collection of devices, procedures, and operating systems tailored to user-based criteria, aiming to generate information and convey it to the user for planning, control, and performance.

Answer 45

information system

Question 46

A system that manages personnel decisions.

Answer 46

Man-Made Information Systems

Question 47

A system that is concerned with the pattern of authority, communication, and workflow

Answer 47

Formal Information System

Question 48

A system of employee communication outside of official channels that helps colleagues solve problems and share information.

Answer 48

Informal Information System

Question 49

A system that relies on the computer for handling business applications

Answer 49

Computer – Based Information System

Question 50

A system used to perform and record business transactions.

Answer 50

Transaction Processing Systems

Question 51

A system used to perform and record business transactions.

Answer 51

Management Information Systems

Question 52

Organizes business transactions, processes transaction data and generates reports

Answer 52

Transaction Processing Systems

Question 53

Payroll systems, airline reservation systems.

Answer 53

TPS

Question 54

University's student information system is a typical

Answer 54

MIS

Question 54

Offers comprehensive information, database usage for centralized data storage with interconnected data and shared access

Answer 54

Management Information Systems

Question 55

A system that supports problem-specific decision-making

Answer 55

Decision Support System

Question 56

Bank Loan Management System

Answer 56

DSS

Question 57

A system that uses the same approach as DSS for managers, but is more focused on supporting executives decision-making.

Answer 57

Executive Support System

Question 57

Sales Forecast Support System

Answer 57

ESS

Question 58

Organizational Chart

Answer 58

Formal Information System

Question 59

A representation of a real system.

Answer 59

Models

Question 60

make it easier for the analyst to visualize relationships in the system under study.

Answer 60

Models

Question 61

Help us analyze how the system works before we design its functions.

Answer 61

System Models

Question 62

Types of System Models

Answer 62

schematic flow static

Question 63

Is a two-dimensional chart depicting system elements and their linkages.

Answer 63

schematic model

Question 64

Use different arrows to depict information flow, material flow, and information feedback.

Answer 64

schematic model

Question 65

Use box to depict various elements of the system.

Answer 65

schematic model

Question 66

illustrates the flow of material, energy, and information that bind the system together. These models exhibit an orderly flow of logic.

Answer 66

flow system model

Question 67

PERT

Answer 67

(Program Evaluation and Review Technique).

Question 68

example of a flow system model

Answer 68

PERT

Question 69

Characterized by a pair of relationships.

Answer 69

static system model

Question 70

a project management tool that visually shows a project schedule over time

Answer 70

GANTT Chart

Question 71

example of static system model

Answer 71

GANTT Chart

Question 72

Categories of Information

Answer 72

Strategic Information Tactical or Managerial Information Operational Information

Question 73

Information needed by the top level management (BOD,CEO,VP etc) to carry out long term strategic planning.

Answer 73

Strategic Information

Question 74

Information needed by the middle level management (managers) to carry out the goals set by the top level management

Answer 74

Tactical or Managerial Information

Question 75

Information needed by the lower level management (line workers) to carry out day-to-day operations.

Answer 75

Operational Information

Question 76

Used by the top-level Management for long-term planning

Answer 76

Strategic Information

Question 77

Used by Middle-Level Management for short-term planning

Answer 77

Tactical or Managerial Information

Question 78

Used by Lower-level management day-to-day Operations

Answer 78

Operational Information

Question 79

Used by executives for strategic decision

Answer 79

EIS

Question 80

Used by executives senior managers for decision making

Answer 80

DSS

Question 81

Used by managers for operational efficiency

Answer 81

MIS

Question 81

Used by workers for basic reporting and day to day transactions

Answer 81

TPS

Question 82

emphasizes decision-making in problem situations, not information processing, retrieval, or reporting.

Answer 82

Decision

Question 83

requires computer-aided decision situations with enough “structure” to permit computer support.

Answer 83

Support

Question 84

accentuates the integrated nature of problem-solving, suggesting a combined “man”, machine, and decision environment.

Answer 84

System

Question 85

TPS is _____________ and MIS for ____________

Answer 85

Transactional Reporting

Question 86

Helps an organization DO THINGS RIGHT

Answer 86

MIS

Question 87

Helps a managers DO THE RIGHT THING

Answer 87

DSS

Question 88

Open systems are self-adjusting and self-regulating.

Answer 88

Input from outside:

Question 89

All dynamic systems tend to degrade over time over time/overload, resulting in entropy or loss of energy.

Answer 89

Entropy

Question 90

Open systems *operate in cycles*, following a continuous flow path.

Answer 90

Process, output, and cycles

Question 91

Open systems tend to specialize functions and differentiate their components over time.

Answer 91

Differentiation

Question 92

Goals are achieved through different courses of action and paths within open systems.

Answer 92

Equi-finality