M1S2 Strategic Management of Stakeholder Relationship🤝 Flashcards

1
Q

defined as a plan of action taken to achieve.

A

Strategy

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2
Q

Acording to David, 2017 strategic management involves three steps:

A

formulation, implementation and evaluation

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3
Q

A process of creating a competitive advantage over its competitors and sustaining this advantage in the long term.

A

Strategic Management

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4
Q

____________________ creating/clarifying vision-mission and identifying goals-objectives.

A

Establish Goals

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5
Q

what the company envisions itself to be in the future or to become

A

Vision

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6
Q

describes what the company is all about, who they are, what and how they do things, and for whom

A

Mission

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7
Q

desired outcomes of planning, broader that objectives

A

Goals

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8
Q

aimed targets that are needed to achieve goals

A

Objectives

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9
Q

____________________ analysis and assessment of the internal and external environment of the company.

A

Scan the environment

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10
Q

external opportunities and threats, given the dynamics of a particular industry.

A

External Environment

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11
Q

company’s strengths and weaknesses by assessing its resources.

A

Internal Environment

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12
Q

Develop top-level strategies that can be cascaded down to the rest of the organization.

A

Formulation

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13
Q

Execute developed plans by providing detailed objectives and action plans.

A

Implementation

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14
Q

Measure and assess results, and recommend changes for improvement if necessary.

A

Evaluation

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15
Q

Individuals or groups affected by a company’s activities.

A

Stakeholders

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16
Q

What are The Five Key Stakeholders?

SSSCE

A

Shareholders

Customers

Employees

Suppliers

Society

17
Q

Investors, owners, partners or anyone who has a financial stake in the company

A

Shareholders

18
Q

This theory states that companies are responsible for generating reasonable profits for their shareholders but should also be responsible for their stakeholders’ well-being.

A

Stakeholder Theory

19
Q

This theory states that a company’s primary responsibility is to maximize returns for its shareholders.

A

shareholder theory

20
Q

Starts within a company when it includes CSR initiatives as part of its overall strategy. This means considering the impact on stakeholders in the company’s objectives, strategies, and core values.

A

Strategic CSR

21
Q

For CSR to be strategic, companies need to manage stakeholder relationships effectively because it’s mainly about stakeholders’ well-being.

A

Success Indicators

22
Q

A cornerstone of effective organizations. Many studies confirm its role in organizational outcomes, including CSR.

A

Leadership

23
Q

Companies encourage employees to join programs voluntarily, sometimes offering incentives for participation.

A

Employee Engagement

24
Q

CSR needs cooperation from various institutions to work effectively.

A

Collaboration

25
Q

Informing stakeholders about success stories increases public trust and legitimacy.

A

Communication

26
Q

Encourage success stories to be shared.

A

Communication

27
Q

is crucial for managing stakeholder relationships.

A

Communication

28
Q

Express the success of a company’s CSR initiatives.

A

Communication

29
Q

Sharing success stories strengthens buy-in and encourages better performance.

A

Communication

30
Q

The main aim of business is to create lasting value for stakeholders, especially in today’s uncertain world.

A

Value Creation

31
Q

Businesses are evolving beyond just creating wealth; they’re influencing our values and guiding public policy.

A

Value Creation

32
Q

Making profits through commerce is not wrong; it’s essential for human progress and development.

A

Value Creation