M6 Factors Affecting Health Care Flashcards

1
Q

Influence the interaction between a provider and the patient and consequently the quality of services

A

Patient Socio-demographic Variables

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2
Q

Some patients ask their doctors to prescribe medicines

A

Patient Socio-demographic Variables

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3
Q

Patients have easy access to affordable medical services

A

Patient Socio-demographic Variables

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4
Q

Patients’ financial status may affect the quality of healthcare services

A

Patient Socio-demographic Variables

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5
Q

Quality of patient care depends directly on the quality of patient education and responsibility

A

Patient Socio-demographic Variables

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6
Q

The patient’s attitude and behavior also affects the attitudes of care-givers

A

Patient Socio-demographic Variables

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7
Q

Patient involvement and cooperation is needed and affects the quality of healthcare service

A

Patient Cooperation

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8
Q

Clinical outcomes depend on the ability of patients to provide information and cooperate with clinicians

A

Patient Cooperation

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9
Q

Doctors considered patient trust a key factor in achieving desired outcomes

A

Patient Cooperation

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10
Q

The type of illness influences personnel job stress, which in turn affects overall quality of healthcare services

A

Type of patient illness (severity of illness)

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11
Q

The character and personality of healthcare providers affect the quality of healthcare services

A

Provider Socio-demographic Variables

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12
Q

The physician’s appearance and relations with a patient affects the quality of service

A

Provider Socio-demographic Variables

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13
Q

Medical doctors develop good rapport with their patients using some personality characteristics such as respect, helpfulness, reliability, intelligence, and confidence

A

Provider Socio-demographic Variables

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14
Q

The quality of healthcare services mainly depends on the practitioner’s knowledge and technical skills

A

Provider Competence

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15
Q

The most important factors that influence the quality of my work are my knowledge, expertise, commitment, and examining the patient properly

A

Provider Competence

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16
Q

Pay
Working environment
Managerial leadership
Organizational policies
Co-workers
Recognition
Job security
Job identity and chances for promotion

A

Provider Motivation and Satisfaction

17
Q

No referral system

A

Healthcare System

18
Q

Medical insurance companies make it even more affordable for patients to see a medical specialist

A

Healthcare System

19
Q

Lack of patient trust in medical doctors and lack of familiarity with medical practices increases uncertainty and leads to repeated medical visits

A

Healthcare System

20
Q

Availability of resources affects the quality of healthcare services

A

Resources and Facilities

21
Q

High-quality outputs require high-quality inputs. Working with low quality material decreases employees’ productivity

A

Resources and Facilities

22
Q

The resource shortage also increases employees’ job stress, which consequently affects the quality of their work

A

Resources and Facilities

23
Q

Everything in the hospital is affected by the management. If people have good ideas for quality improvement, but there is no good management, those ideas would be useless

A

Leadership and Management

24
Q

Managers in public hospitals do not have the ultimate power for decision-making

A

Leadership and Management

25
Q

Healthcare professionals highlighted the importance of cooperation and teamwork among healthcare providers as an important component of high-quality healthcare services

A

Collaboration and Partnership Development

26
Q

Practitioners’ ability to effectively communicate and collaborate with other health professionals or institutions was also considered essential to the delivery of high quality healthcare services

A

Collaboration and Partnership Development

27
Q

3 Components of Quality

A

Technical Quality, Interpersonal Quality, Amenities

28
Q

Define technical quality

A

Relates to the effectiveness of care in producing achievable health gain

29
Q

Define interpersonal quality

A

extent of accommodation of patient needs and preferences

30
Q

Define Amenities

A

Include features such as comfort of physical surroundings and attributes of the organization of service provision