Macro Perspective Flashcards
(42 cards)
Who is the Father of Tourism?
Thomas Cook
Who is the Father of Hospitality?
Cesar Ritz
Who is the Father of the Hotel Industry?
Conrad Hilton
What are the 4 Perspectives of Tourism & Hospitality?
- Tourism
- Business
- Local Community
- Government
What are the 4 Components of Tourism Hospitality?
- Lodging and Accommodation
- Travel and Tourism
- Entertainment and Recreation
- F&B
What are the 4 ‘ A of Tourism?
- Attraction
- Access
- Amenities
- Accommodation
5’ C of Tourism?
- Culture
- Content
- Cuisine
- Costumization
- Community
4’P of Hospitality?
- Place
- Product
- Price
- Promotion
What is the Classification of Travel?
- Business Travelers
- Pleasure/ Personal Travelers
What are Business Travelers?
- Regular Business
- Attending Mice
- Incentive Business
Pleasure/ Personal Travelers?
- Resort Travelers
- Family Pleasure Travelers
- Elderly Travelers
- Single and Couples Travelers
What are the 4 Classes of Motivators?
- Physical Motivators
- Cultural Motivators
- Interpersonal Motivators
- Status Prestige Motivators
What are the examples of Physical Motivators?
- Escape
- Relaxation
- Health
- Wanderlust
- Sunlust
- Self Discovery
Example of Cultural Motivators?
- Profession / Business
- Interest in foreign area
- Scenery
- Cultural
- Education
Example of interpersonal Motivators?
- Family Togetherness
- Roots/ Ethics
- Maintaining Social Contact
- Convincing oneself of once achievement
Example of status Prestige motivators?
- Convincing oneself of once achievement
- Relaxation
- Status & Prestige
Physiological Needs?
Food
Water
Sex
Clothes
Air
Safety Needs ?
Shelter & Health
Social Needs ?
Love & Belonging
Self - Esteem?
Achievement
Recognition
Mastery
Self - Actualization?
Knowing yourself
Aesthetics?
Beauty
Top of the Hierarchy?
To know and understand
Hotels?
10 rooms boarding house