Macro Perspective Flashcards

(42 cards)

1
Q

Who is the Father of Tourism?

A

Thomas Cook

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2
Q

Who is the Father of Hospitality?

A

Cesar Ritz

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3
Q

Who is the Father of the Hotel Industry?

A

Conrad Hilton

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4
Q

What are the 4 Perspectives of Tourism & Hospitality?

A
  1. Tourism
  2. Business
  3. Local Community
  4. Government
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5
Q

What are the 4 Components of Tourism Hospitality?

A
  1. Lodging and Accommodation
  2. Travel and Tourism
  3. Entertainment and Recreation
  4. F&B
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6
Q

What are the 4 ‘ A of Tourism?

A
  1. Attraction
  2. Access
  3. Amenities
  4. Accommodation
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7
Q

5’ C of Tourism?

A
  1. Culture
  2. Content
  3. Cuisine
  4. Costumization
  5. Community
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8
Q

4’P of Hospitality?

A
  1. Place
  2. Product
  3. Price
  4. Promotion
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9
Q

What is the Classification of Travel?

A
  1. Business Travelers
  2. Pleasure/ Personal Travelers
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10
Q

What are Business Travelers?

A
  1. Regular Business
  2. Attending Mice
  3. Incentive Business
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11
Q

Pleasure/ Personal Travelers?

A
  1. Resort Travelers
  2. Family Pleasure Travelers
  3. Elderly Travelers
  4. Single and Couples Travelers
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12
Q

What are the 4 Classes of Motivators?

A
  1. Physical Motivators
  2. Cultural Motivators
  3. Interpersonal Motivators
  4. Status Prestige Motivators
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13
Q

What are the examples of Physical Motivators?

A
  1. Escape
  2. Relaxation
  3. Health
  4. Wanderlust
  5. Sunlust
  6. Self Discovery
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14
Q

Example of Cultural Motivators?

A
  1. Profession / Business
  2. Interest in foreign area
  3. Scenery
  4. Cultural
  5. Education
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15
Q

Example of interpersonal Motivators?

A
  1. Family Togetherness
  2. Roots/ Ethics
  3. Maintaining Social Contact
  4. Convincing oneself of once achievement
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16
Q

Example of status Prestige motivators?

A
  1. Convincing oneself of once achievement
  2. Relaxation
  3. Status & Prestige
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17
Q

Physiological Needs?

A

Food

Water

Sex

Clothes

Air

18
Q

Safety Needs ?

A

Shelter & Health

19
Q

Social Needs ?

A

Love & Belonging

20
Q

Self - Esteem?

A

Achievement

Recognition

Mastery

21
Q

Self - Actualization?

A

Knowing yourself

22
Q

Aesthetics?

23
Q

Top of the Hierarchy?

A

To know and understand

24
Q

Hotels?

A

10 rooms boarding house

25
Motels or Motor Hotels?
Offer rooms only and free parking to guests.
26
Resort Hotels
Intended for vacation travelers
27
Pension?
Usually family owned accommodation
28
Paradors?
Generally old castles
29
Recent Innovation ( basic rooms )
Condominium Hotels
30
Popular form of overnight accommodation in both Europe and North America?
Campgrounds
31
Form of lodging which originated in Europe?
Bed and breakfast
32
Cater to Transient?
Tourist Inns
33
Contain several independent and furnished or semi - furnished apartments?
Apartments Hotels
34
Mineral springs for medical treatment or weight reduction?
Health spas
35
Earliest form of overnight lodging for travelers?
Private Homes
36
Recent unique type of accommodation?
Time Sharing
37
Shared toilet and bathroom ( bunk bed )
Hostels
38
1 Star?
Good, Better, than average
39
2 star
Very Good
40
3 star
Excellent
41
4 Star?
Outstanding
42
5 Star
One of the best in the country