MANAGEMENT

Question 1

Management

Answer 1

Greater accountability
Better governance
Close feedback loops
Minimise response delays

Question 2

Management

Answer 2

OVERCOME “IMMUNITY OF CHANGE”
Positive organizational culture > Positive patient outcome

Question 3

Recruitment and Retention
STAFFING NUMBERS

Answer 3

Improve recruitment including allowing to backfill
maternity leave and resignations.
Improve retention rates (work with Job Satisfaction
Team)
Medical roster redesign initiatives

Question 4

WORKLOAD

Answer 4

Undertake role reviews to ensure we have not
overwhelmed individuals
Create contingency plans to offset where
unrealistic competing priorities are identified
Review rosters to ensure everyone has breaks and is not
overworked, and managers are supported in rostering
practice

Question 5

WORKLOAD

Answer 5

Review rules around overtime for clinicians
JMO Allocated Day Off (ADO)
Monitoring JMO rostering and workload
Explore benefit of investing in nurse bank and other
casual pools

Question 6

RECRUITMENT

Answer 6

Improved time and resources for new staff to be
orientated
Focus on training managers on how to select capable
people to do the job
Continue to communicate importance of ‘Equal
Employment Opportunities’
Develop an attraction & retention strategy (and non
medical)

Question 7

High performance

Answer 7

Encourage innovation by employees
Improve understanding behind
resignations (exit interviews, data
collection, analysis, feedback and change
management; see also Job Satisfaction)