Management Flashcards
(11 cards)
Books / authors
- An Elegant Puzzle: Systems of Engineering Management (Will Larson)
- Managing Humans (Michael Lopp)
- Radical Candor (Kim Scott)
Will Larson (Author)
Michael Lopp
Kim Scott
- Author of Radical Candor.
Kim was a CEO coach at Dropbox, Qualtrics, Twitter, and other tech companies. She was a member of the faculty at Apple University and before that led AdSense, YouTube, and DoubleClick teams at Google.
Conflict Resolution: initial conversation / understanding
Get a full picture of the people’s experiences, their feelings, and the specific instances causing concern. Start them thinking about why this might be happening.
- Active listening
- Probe for specifics
- Uncover assumptions
- Potential impact
How do you motivate high performing engineers?
- Provide Grand Challenges and Significant Impact
- Maximize Autonomy and Ownership
- Facilitate Continuous Learning and Mastery
- Offer Direct and Unvarnished Feedback (Candor)
- Promote Thought Leadership and Visibility
- Connect Their Work to the Big Picture
- Foster a “Dream Team” Environment
- Recognize and Reward Impact, Not Just Effort
- Empower Them as Mentors and Leaders
How do you Promote Thought Leadership and Visibility?
It’s about showcasing their deep knowledge, innovative solutions, and significant contributions.
Internal Knowledge Sharing:
- Tech Talks/Brown Bag Sessions
- Internal Memos/Documentation
- Leading Internal Working Groups
External Recognition:
- Netflix Tech Blog
- Conference Presentations (Google I/O and Google Cloud Next)
- Open Source Contributions
- Participation in Industry Standards Bodies
My Role in Facilitating:
- Identify Opportunities
- Provide Coaching and Support
- Connect and Advocate
- Time Allocation
What qualities do you look for in candidates?
- Technical ability
- Coding excellence
- Debugging and troubleshooting
- Operational excellence
- Adaptibility
- General problem solving
- Ownership
- Focus on impact
- Bias to action
- Humility
- Curious, eager to learn
