Management

Question 1

Purpose of audit

Answer 1

Demonstrate quality service
Identify and implement change
Improve quality
Requirement of iso15189 - important part of QMS
assist with implementation of policies and guidelines
Monitor consistency
Measure actual performance against benchmark

Question 2

Why do we have audit?

Answer 2

PATIENT SAFETY

to monitor and improve our quality management system in order to provide the best service to our users and PATIENT SAFETY.

Question 3

Prospective vs retrospective audit

Answer 3

Prospective - real time data collection e.g. monthly TAT

RETRO - historical review e.g. abnormality rates

Question 4

3 key attributes of clinical governance

Answer 4

1 recognising high standards if care

2. Transparent responsibility and accountability for standards
3. Constant dynamic of improvement

Components - clinical audit e.g. eqa, clinical effectiveness, education and training (Cpd), risk management, openness, r&d, clinical information and IT, patient and public involvement, staffing and staff management

Question 5

How to manage risk?

Answer 5

Identifying what can and dies go wrong
Understanding factors that influence
Learning lessons from adverse event 
Ensuring action taken to prevent recurrence
Systems in place to reduce risk

Question 6

Duties outlined in health and safety at work act

Answer 6

Provision and maintenance of workplace

Absence of risk from handing, storage and transport of goods

Provide information, instruction and training

Provide adequate ventilation

Building fit fit purpose and designed for relevance of work

“So far as is reasonably practicable” - impossible cos of time or measure disproportionate to the risk