Management Concepts Flashcards
(19 cards)
What are the three types of management skills?
- Technical
- Human/interpersonal
- Conceptual
Technical skills relate to task execution, human skills to interpersonal relations, and conceptual skills to strategic thinking.
What are the three types of resources core to all management principles?
- Human
- Physical
- Financial
These resources are essential for effective management across all sectors.
What does POSDC stand for in management functions?
- Planning
- Organization
- Staffing
- Directing
- Controlling
These functions provide a framework for managerial activities.
What is the primary function of management?
Planning
Planning involves looking ahead and preparing for other management roles.
What are the characteristics of planning?
- Goal oriented
- Continuous
- Pervasive
These characteristics ensure that planning is an ongoing process that applies to all levels of management.
What is the key to maintaining a safe work environment?
Successful planning and organization
This involves reducing costs related to workman’s compensation and lost workdays.
Fill in the blank: Delegation is a key part of the _______ management function.
[directing]
What are the two basic purposes of controlling?
- Facilitating coordination
- Helping in planning
Controlling ensures that plans are effectively executed and adjusted as needed.
What are the four steps in controlling?
- Establish standards
- Measure performance
- Compare actual and standard performance
- Take remedial action
These steps help managers correct deviations from the plan.
True or False: The main management functions are the same across different departments.
True
Management functions are pervasive and do not change between departments.
What is human resources planning?
An important resource in planning that ensures labor requirements are met
It includes forecasting staffing needs and analyzing labor market conditions.
What does the National Labor Relations Act (NLRA) guarantee?
- Rights to organize and join unions
- Engage in collective bargaining
- Select representation
- Strike
- Not join a union
This act supports employees’ rights in the private sector.
What is the purpose of the Taft-Hartley Act?
Added unfair labor practices to the Wagner Act and outlawed closed shops
The act also allows the president to stop national strikes for up to 80 days.
What are the roles included in Mintzberg’s interpersonal roles?
- Figurehead
- Leader
- Liaison
These roles involve managing relationships and responsibilities.
What is the difference between hard skills and soft skills?
- Hard skills: technical skills needed for specific tasks
- Soft skills: human/interpersonal skills like communication
Employers value soft skills as they are harder to teach than hard skills.
What are the four styles of decision-making?
- Democratic
- Autocratic
- Consensus
- Participative
Each style varies in terms of group involvement and control.
Fill in the blank: Organizations are _______ made up of subsystems.
[systems]
What are the six foundational concepts of systems theory?
- Organizations are collections of parts
- Operate within a society
- Attention to inputs, processes, outputs, feedback loops
- Feedback on operations
- System behavior depends on interactions
- Dynamic equilibrium
These concepts explain how organizations function and adapt.
What is the role of the Joint Commission?
Accredits and certifies various healthcare organizations
This includes hospitals, home care organizations, and rehabilitation centers.
