Management Fundamentals: Ethical Behavior Flashcards

1
Q

What is Ethics?

A

► Code of moral principles.
► Set standards of “good” and “bad” as opposed to “right” and
“wrong.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
2
Q

What is Ethical Behavior?

A

► What is accepted as good and right in the context of the governing moral code.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
3
Q

This behavior usually refers to something very specific-for example the teacher may say “I want to see everyone reading quietly for the next five minutes”-and includes what can be termed the “form and frequency of a desired response”.

A

Terminal Values

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
4
Q

This are the means by which we achieve our end goals.

A

Instrumental Values

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
5
Q

It is the view of ethics which is greatest good to the greatest number of people.

A

Utilitarian view of ethics

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
6
Q

It is the view of ethics where primary commitment is to one’s long-term self-interests.

A

Individualism view of ethics

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
7
Q

It is the view of ethics which respects and protects the fundamental rights of all people.

A

Moral-rights view of ethics

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
8
Q

It is the view of ethics where fair and impartial treatment of people according to legal rules and standards.

A

Justice view of ethics

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
9
Q

This ethical behavior is always determined by cultural context.

A

Cultural Relativism

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
10
Q

Behavior that is unacceptable in one’s home environment should not be acceptable anywhere else.

A

Cultural Universalism

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
11
Q

How international businesses can respect core or universal values?

A

Respect for Human Dignity
Respect for Basic Rights
Be a Good Citizens

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
12
Q

It occurs when choices, although having potential for personal and/or organizational benefit, may be considered unethical.

A

Ethical Dilemma

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
13
Q

What are the Ethical dilemmas include in the workplace?

A

Discrimination
Sexual harassment
Conflicts of Interest
Customer Confidence
Organizational Resources

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
14
Q

Ethical behavior can be rationalized by convincing yourself that?

A

Behavior is not really illegal.
Behavior is really in everyone’s best interests.
Nobody will ever find out.
The organization will “protect” you

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
15
Q

What are the factors influencing ethical behavior?

A

The Person, Organization, and Environment.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
16
Q

This is where if you’re a worker and you report certain types of wrongdoing. The wrongdoing you disclose must be in the public interest, this means it must affect others.

A

Whistleblower

17
Q

All managers can influence the ethical behavior of people who work for and with them.

A

Ethical Role Models

18
Q

It is a formal statement of an organization’s values and ethical principles regarding how to behave in situations susceptible to the creation of ethical dilemmas.

A

Codes of Ethics

19
Q

It looks at the ethical issues on the organization level and obligates organizations to act in a ways that serve both its own interests and the interests of society at large.

A

Corporate Social Responsibility

20
Q

These are the persons, groups, and other organizations directly affected by the behavior of the organization and holding a stake in its performance.

A

Organizational Stakeholders

21
Q

What are the typical Organizational Stakeholders?

A

Employees
Customers
Suppliers
Owners
Competitors
Regulators
Interest groups

22
Q

What are the beliefs that guide socially responsible business practices?

A

People do their best with a balance of work and family
life.
Organizations perform best in healthy communities.
Organizations gain by respecting the natural
environment.
Organizations must be managed and led for long-term
success.
Organizations must protect their reputations.

23
Q

It is one of the Perspectives on Corporate Social Responsibility wherein management’s only responsibility is to maximize profits.

A

Classical View

24
Q

It is one of the Perspectives on Corporate Social Responsibility wherein management must be concerned for the broader social welfare, not just profits.

A

Socioeconomic View

25
What are the four strategies for pursuing Social Responsibility?
Obstructionist Defensive Accommodative Proactive
26
These are the common areas of Government Regulation of Business affairs
Occupational Safety and Health Fair Labor Practices Consumer Protection Environmental Protection
27
It is the oversight of the top management of an organization by a board of directors.
Corporate Governance