Management History Flashcards
(24 cards)
The quality of a product produced by an organization relies, in part, upon the quality of the component parts that they receive from their suppliers.
True
Lean manufacturing focuses on producing a product with the least amount of employees possible.
False
Which perspective began because the military faced the problem of moving large numbers of people and equipment across the globe quickly and with limited funds?
Quantitative Perspective
Henri Fayol, a French mining engineer, developed all of the following administrative principles
Division of work (labor); a specialist is able to produce more output (efficiency)
Unity of command; each employee has only one boss to which he/she reports
Unity of direction; similar jobs are grouped in the same department under one manager
Scalar chain; there is a clearly defined chain of authority within the organization
still use him today
The Classical Management Perspective includes ____________ , which Frederick Winslow Taylor helped pioneer.
Scientific Management
How does Maslow’s hierarchy of needs help managers?
It helps managers motivate employees by fulfilling the needs the employee is concerned with
5S Methodology
Sorting Standardizing Stabilizing Sweeping Sustaining
Within the Classical Management Perspective the concept of the worker as an Economic Man means what?
Workers are money motivated
Which force has to do with advances in science that provide industry with new products, services, or ways of producing things?
Technological forces
Henri Fayol also identified the main management functions that are still taught; planning, organizing, commanding, coordinating and controlling. All of these were part of the Classical Perspective which resulted in:
Treating people like cogs in a machine
Goods became cheap
Value was created
Standard of living increased
What forces act on the way we Manage?
Economic International Tech Cultural *all change over time and alter the way we do business
Classic Management Perspective
Scientific
Administrative
Fredrick Winslow Taylor
Scientific Management
motion studies in Philly
-trainer workers with proper method
pay incentives for performance
Henry Gantt
compared planned vs actual production
Ganatt Chart
Frank and Lillian Gilbreth
Time motion studied
efficiency principals
12 kids
Administrative Management
part of Classical
weber
fayor
Weber
German sociologist
firms run like familes -doesn’t work-bureaucracy
ownership separate from management clear hierarchy promote on merit management bound by formal rules mang acts recorded clear division of labor
Hawthorne effect
lighting study
Mary Parker Follet
group decisions more effective than top down
Contingency Management
situational management
TQM
Total Quality Management customer focus employee involvement measure standard -every process benchmarking philosophy incorp in entire business continuous improvement
6 Sigma
sometime used by tqm
6 standard deviations form the norm
less than 3.4 parts per mill defect
Lean Manufacturing
hyper vigilant about inventory control and chain value mapping
non value part eliminated
Learning organizations
companies that are dedicated to the acquisition or development of knowledge and disseminating knowledge throughout the organization with the intent of continually transforming themselves to better meet the demands of customers.
all levels engaged
flatter hierarchy
