Management in Organisation

Question 1

Management FUNCTIONS

Answer 1

POLC
-Planning
-Organizing
-Leading
-Controlling

Question 2

What is Management

Answer 2

Attainment of organizational goals in an effective and efficient manner through planning, organizing, leading and controlling organizational resources.

Question 3

What can Effective Managers do?

Answer 3

• Engage employees’ hearts, minds and energy
• See change as natural
• Inspire vision and cultural values that allow people to create a collaborative and productive workplace.

Question 4

Explain Planning in management functions

Answer 4

involves the development of forecasts, objectives, policies, programs, procedures, schedules and budgets.

Question 5

Explain Organizing

Answer 5

refers to the development of a rule-based structure that identifies the activities necessary to achieve organizational goals, assigns these activities, and delegates authority/ relationships in the organization.

Question 6

Explain Leading

Answer 6

• Leading is when managers continuously guide and direct their subordinates.
• This involves communicating, motivating, decision-making and supervising

Question 7

Explain Controlling

Answer 7

involves ensuring that the objectives and plans for the organization are accomplished.

Question 8

Explain five Management Competencies for Today’s World
(OAMLD)

Answer 8

Overseeing World
Accomplish Task
Managing Relationship
Leading
Designing

Question 9

Management Competencies for Today’s World in
[Overseeing Work]

Answer 9

Controller ➡️ Enabler

Question 10

Management Competencies for Today’s World in
[Accomplish Task]

Answer 10

Supervising individuals ➡️ Leading Team

Question 11

Management Competencies for Today’s World in
[Managing Relationship]

Answer 11

Conflict and Competition➡️Colloboration

Question 12

Management Competencies for Today’s World in
[Leading]

Answer 12

Autocratic 专制➡️Empowering 赋权

Question 13

Management Competencies for Today’s World in
[Designing]

Answer 13

Maintaining Stability➡️Launch for change

Question 14

What do managers do?

Answer 14

1. Set Objectives
2. Organize
3. Motivate and Communicate
4. Measure
5. Develop people

Question 15

Difference between effectiveness and effiency in organizational (company) performance　效率和高效

Answer 15

Organisational effectiveness:
Degree to which the company achieves a stated goal
(how much do you achieve)

**Organisational efficiency:*
Refers to the amount of resources used to achieve a company goal
(how long/ how fast)

Question 16

What are the three categories of management skills?

Answer 16

1. Technical Skills
2. Human Skills
3. Conceptual Skills

Question 17

Explain Technical Skill

Answer 17

The skill of using tools, techniques and methods that are specialized to a specific field.

Question 18

Explain Human Skill

Answer 18

The mental ability to integrate and coordinate the organization’s activities and goals.

Question 19

Explain Conceptual Skill

Answer 19

The ability to understand, cooperate with, and motivate subordinates.

Question 20

How to Make the Leap: Becoming a New Manager

Answer 20

1. Performers often become managers
2. move from doer to coordinator
3. Successful managers build teams and network

Question 21

Identify the personal challenges faced by new managers and the ways to overcome them.

Answer 21

1. specialist; performs specific tasks➡️generalist; coordinates diverse(multiple) tasks
2. Get things done through own efforts➡️Get things done through others
3. An individual actor➡️A network builder
4. Work relatively independently➡️Works in highly interdependent manner

Question 22

Types of Management

Answer 22

Vertical and Horizontal

Question 23

What managers have in Vertical Managers

Answer 23

1. First Level or supervisory managers
2. Middle Managers
3. Top Managers

Question 24

What managers have in Horizontal Managers

Answer 24

1. General managers
2. Functional managers
3. Project managers
4. Line managers
5. Staff managers

Question 25

Explain **First level or supervisory** managers

Answer 25

Responsible for **production of goods and services*

Question 26

Explain **Middle** managers

Answer 26

Responsible for **business units and major departments**

Question 27

Explain **Top** managers

Answer 27

Responsible for the **entire organization**

Question 28

Explain **General** managers

Answer 28

Several departments that perform **different functions**

Question 29

Explain **Functional** managers

Answer 29

Responsible for departments that perform **a single task**

Question 30

Explain **Project** managers

Answer 30

Responsible for **temporary work projects** involving people from **different functions and levels**

Question 31

Explain **Line** managers

Answer 31

Responsible for departments that perform **a core function of the organization*

Question 32

Explain **Staff** managers

Answer 32

Responsible for departments that **support the organization's line departments with specialized advisory or support functions**

Question 33

Explain the responsibilities of different level of management do

Answer 33

Top managers Planning, decision making Middle managers Communicating, connecting Lower management Supervising, reporting

Question 34

How many and what are the categories of management roles? How many manager roles?

Answer 34

3 categories: Interpersonal, Information, Decisional 10 Manager Roles

Question 35

Manager roles of **[Interpersonal]**人际关系 (FLL)

Answer 35

Figurehead Leader Liaison

Question 36

Manager roles of **[Information]**资讯 (MDS)

Answer 36

Monitor Disseminator Spokesperson

Question 37

Manager roles of **[Decisional]**决策(NERD)

Answer 37

Negotiator Entrepreneur Resources Allocator Disturbance Handler