Management & Leadership

Question 1

Leadership vs Management

Answer 1

leadership focuses on motivating employees, making them believe in your vision and setting the right culture.

management set out to achieve organizational goals through implementing processes to track day to day progress and solve related issues.. ie staffing, budgeting, controlling and correcting.

Question 1

Define trait trait theory?

Answer 1

is a belief that leaders are born with certain personality traits and characteristics already in place, such as intelligence, energy and self confidence.

Question 2

Define interactional theory?

Answer 2

a theory that says you should approach situations with others social cognition in mind. It focuses on how the interactions between leaders and followers makes a successful leader.

• bodily behaviors, social ques, culture, values, views, environmental context.

Question 3

Define moral leadership theory?

Answer 3

one must remain honest, fair and socially responsible under any/all circumstances to become a successful leader.

Question 4

Define emotional intelligence theory?

Answer 4

takes into consideration and addresses peoples feelings, achieves objective through self awareness of their own emotions and are able to control others emotions.

Question 5

What is a transformational leader?

Answer 5

someone who is continuously thriving for change. They transform, teach, coach, create change and accomplishes goals. Known as a mentor.

Question 6

What is a transactional leader?

Answer 6

someone who trades work for reward, uses bargaining and negotiation, focuses on short term goals and performing tasks correctly.. will monitor the work of others.

Question 7

What are some leadership skills?

Answer 7

• communication
• sense of humor
• empower others
• positive attitude
• open and honest
• creative
• set examples

Question 8

What does management do?

Answer 8

• coordinate resources
• plan and organize tasks
• supervise staff
• day to day operations
• directs activities
• budgets
• achieves organizational goals

Question 9

What are the 5 management functions?

Answer 9

1. planning - what, when, how
2. organizing - recruitment, production, operation
3. staffing - hiring, training, development, performance
4. directing - supervise, motivate, lead, guide
5. controlling - measure performance, correct

Question 10

What is the authoritarian-autocratic management style?

Answer 10

they practice control, very strict, only see their own views and opinions. “my way or the highway”

Question 11

What is the democratic- participative management style?

Answer 11

they strive to involve everyone, they encourage staff participation and communication, they seek out feedback.

Question 12

What is the laissez- faire theory?

Answer 12

they have a lack of interaction and communication with staff and others, everyone makes their own decisions without any or lack of guidance. “lazy”

Question 13

What are some management skills?

Answer 13

• stays up to date
• proactive
• approachable
• know policies/procedures
• problem solver
• knows administration
• role model

Question 14

What is the difference between leading and managing?

Answer 14

leading - action of leading towards a common goal

manage - dealing with the plan, coordinating people, and managing the work towards a goal.

Question 15

What are the roles and responsibility of the RN?

Answer 15

• patient team management
• implementes goals
• contributes to departmental goals
• meet individual patient goals

Question 16

What are the roles and responsibility of the team leader (charge nurse) ?

Answer 16

• first level of management
• organizes and plan care for the entire unit
• problem solves and resource staffs
• sets day/shift assignments
• evaluates care provided

Question 17

What are the roles and responsibility of the clinical coordinator?

Answer 17

• second level of management that coordinates with the charge nurse on patient care.
• audits care provided
• coordinates with nursing schools
• advocates for patients
• patient safety

Question 18

What are the roles and responsibility of the nurse manager?

Answer 18

• second level of management (highest on the unit)
• budgets for the unit
• performance evaluations
• ensure staff follows policy and procedures correctly
• delegates
• enhances quality of care for patients

Question 19

Who are the higher ups, or top management?

Answer 19

• facility educators
• directors
• president/vice
• chief of nursing, operating, executive, and financial

Question 20

What is a change agent?

Answer 20

someone responsible for guiding people through the change process.

Question 21

What are the 4 delivery models?

Answer 21

1. total patient care
2. functional nursing
3. team nursing
4. primary nursing

Question 22

What is total patient care?

Answer 22

primary care nurse PER SHIFT, does all the patient care/needs.

• ICU with 1-2 pts and support staff

Question 23

What is functional nursing?

Answer 23

nurse with a single job/task for the shift, ex. may be assigned to do all the baths or all the vitals.

• OR nurse, resource nurse or nurse manager

Question 24

What is team nursing?

Answer 24

there is multiple staff members and lines of responsibility all working together as a team.

med surg unit with a PCA, RN, LPN, and a CN all performing different responsibilities but working together as a team.

Question 25

What is primary nursing?

Answer 25

the primary care nurse that has ALL of the care and responsibility for a patient, 24/7 or may come and go but is the only nurse for the patient.

home health care nurse, hospice nurse.

Question 26

How is staffing determined?

Answer 26

• intensity, and acuity of the patients, or required care
• staff experience
• number of patients
• availability of staff