Management Styles + Effective Communication

Question 1

What are the 4 management styles?

Answer 1

1. Autocratic
2. Democratic
3. Paternalistic
4. Laissez-Faire (LF)

Question 2

What is the autocratic management style like?

Answer 2

The manager is the sole decision maker.

Question 3

What is the democratic management style like?

Answer 3

The manager is open to other’s opinions and welcomes their contribution to the decision making process.

Question 4

What is the paternalistic management style like?

Answer 4

Managers make decisions based on the concept of “the greater good”.

Question 5

What is the laissez-faire management style like?

Answer 5

The manager is a facilitator for the employees. Employees take responsibility for individual tasks.

Question 6

What are the 4 aspects of emotional intelligence (EQ)?

Answer 6

1. Self Awareness
2. Self Management
3. Social Awareness
4. Relationship Management

Question 7

3 examples of good active listening techniques.

Answer 7

1. Eye Contact
2. Showing Interest
3. Paraphrasing