Managing People Flashcards
(40 cards)
What are the core functions of Human Resource Management (HRM)?
Recruitment, training and development, performance management, compensation and benefits, and employee relations
Define performance management
The process of setting objectives, assessing performance, and providing feedback to improve employee effectiveness
What is job analysis?
Job analysis is the process of identifying the tasks, duties, and responsibilities of a job and the qualifications needed to perform it
What is the purpose of recruitment?
To attract and select the most suitable candidates for job vacancies within an organization
Define organizational culture
The shared values, beliefs, and behaviours that shape how employees interact and work within an organization
What is employee engagement?
Employee engagement is the emotional commitment an employee has toward the organization and its goals, leading to higher motivation and productivity
What are the stages of the employee life cycle?
Recruitment, onboarding, development, retention, and exi
Define Maslow’s Hierarchy of Needs
A motivational theory proposing that individuals have five levels of needs: physiological, safety, social, esteem, and self-actualization
What are Herzberg’s two factors of motivation?
- Hygiene factors: Job security, salary, working conditions (prevent dissatisfaction);
- Motivators: Achievement, recognition, responsibility (increase job satisfaction).
What is McGregor’s Theory X and Theory Y?
Theory X: Assumes employees are lazy and require supervision.
Theory Y: Assumes employees are motivated, seek responsibility, and require autonomy
Define transactional leadership
A leadership style focused on supervision, performance, and rewards or punishments based on results
Define transformational leadership
A leadership style that inspires and motivates employees through a shared vision, fostering personal growth and innovation
What are the key responsibilities of managers?
Planning, organizing, directing, and controlling resources to achieve organizational goals
Define authority in management
Authority is the legitimate power to make decisions, give orders, and direct people or processes
What is the difference between power and authority?
Power: The ability to influence others’ actions.
Authority: The recognized right to give orders or make decisions.
What are the types of power in management?
- Legitimate
- Expert
- Reward
- Coercive
- Referent
What are the components of emotional intelligence (EI)?
- Self-awareness
- Self-regulation
- Motivation
- Empathy
- Social skills
What are the four stages of Tuckman’s team development model?
- Forming
- Storming
- Norming
- Performing
What is Belbin’s team role theory?
Belbin’s model identifies nine team roles essential for high-performance teams, such as Plant, Resource Investigator, Shaper, Coordinator, and Monitor-Evaluator
Define employee turnover
Employee turnover refers to the rate at which employees leave an organization and are replaced by new hires
What is the role of leadership in managing change?
Leaders guide and support employees through transitions, communicate the vision for change, and minimize resistance
Define power distance in organizational culture
Power distance refers to the extent to which less powerful members of organizations accept unequal distribution of power
What is the role of HR in change management?
HR helps manage communication, training, and support for employees to ensure a smooth transition during organizational change
What is the impact of poor communication in teams?
Poor communication can lead to misunderstandings, decreased productivity, low morale, and conflicts within teams
