Managing Software, Apps, and Content Practice Questions Flashcards

(68 cards)

1
Q

What is the minimum battery percentage required for user-initiated iOS updates?

A. 10%
B. 50%
C. 20%
D. 30%

A

C. 20%

Reference: Managing Software, Apps, and Content - Update iOS, iPadOS, or macOS

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2
Q

What is the minimum battery percentage required for automatic iOS updates?

A. 30%
B. 20%
C. 40%
D. 50%

A

A. 30%

Reference: Managing Software, Apps, and Content - Manage automatic software updates on Apple devices

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3
Q

Where do you access Software Update on iOS devices?

A. Settings > System > Updates
B. Settings > General > About
C. Settings > Apple Account > Updates
D. Settings > General > Software Update

A

D. Settings > General > Software Update

Reference: Managing Software, Apps, and Content - Update iOS, iPadOS, or macOS

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4
Q

What is required for automatic installation of iOS updates?

A. Only Wi-Fi connection
B. Administrator approval
C. Automatic downloads must be enabled
D. Only sufficient battery

A

C. Automatic downloads must be enabled

Reference: Managing Software, Apps, and Content - Manage automatic software updates on Apple devices

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5
Q

How can you remove a Rapid Security Response on iOS?

A. Settings > Privacy & Security > Remove Response
B. Settings > General > About > iOS Version > Remove Security Response
C. Cannot be removed by users
D. Settings > General > Reset

A

B. Settings > General > About > iOS Version > Remove Security Response

Reference: Managing Software, Apps, and Content - Update iOS, iPadOS, or macOS

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6
Q

What is the difference between iOS updates and upgrades?

A. Updates are automatic, upgrades are manual
B. Updates are minor patches, upgrades are major new versions
C. Updates are free, upgrades cost money
D. There is no difference

A

B. Updates are minor patches, upgrades are major new versions

Reference: Managing Software, Apps, and Content - Manage automatic software updates on Apple devices

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7
Q

What should you do first when troubleshooting an unresponsive app on iPhone?

A. Force quit and reopen the app
B. Delete and reinstall the app
C. Update iOS
D. Restart the device

A

A. Force quit and reopen the app

Reference: Managing Software, Apps, and Content - Troubleshoot unresponsive apps on Apple devices

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8
Q

How do you force quit an app on iPhone with Face ID?

A. Press and hold the app icon
B. Double-click home button, swipe up on app
C. Hold power button and swipe up
D. Swipe up from bottom and pause, then swipe up on app

A

D. Swipe up from bottom and pause, then swipe up on app

Reference: Managing Software, Apps, and Content - Troubleshoot unresponsive apps on Apple devices

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9
Q

What keyboard shortcut opens the Force Quit Applications window on Mac?

A. Option-Command-Esc
B. Control-Command-Esc
C. Command-Q
D. Control-Alt-Delete

A

A. Option-Command-Esc

Reference: Managing Software, Apps, and Content - Troubleshoot unresponsive apps on Apple devices

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10
Q

What are the requirements for AirDrop to work?

A. Same Wi-Fi network only
B. Only Bluetooth connection
C. Internet connection required
D. Wi-Fi and Bluetooth enabled, devices within 30 feet

A

D. Wi-Fi and Bluetooth enabled, devices within 30 feet

Reference: Managing Software, Apps, and Content - Share content between Apple devices using AirDrop

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11
Q

Which AirDrop setting accepts requests from anyone for a limited time on iPhone?

A. Everyone for 10 Minutes
B. Contacts Only
C. Everyone
D. Receiving Off

A

A. Everyone for 10 Minutes

Reference: Managing Software, Apps, and Content - Share content between Apple devices using AirDrop

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12
Q

Where are AirDrop files typically saved on Mac?

A. Desktop
B. AirDrop folder
C. Downloads folder
D. Documents folder

A

C. Downloads folder

Reference: Managing Software, Apps, and Content - Share content between Apple devices using AirDrop

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13
Q

What happens when you AirDrop between devices signed into the same Apple Account?

A. Transfer is encrypted differently
B. Files are automatically accepted and saved
C. Must manually accept each transfer
D. Requires password confirmation

A

B. Files are automatically accepted and saved

Reference: Managing Software, Apps, and Content - Share content between Apple devices using AirDrop

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14
Q

What can restrict AirDrop functionality on managed devices?

A. Screen Time Content & Privacy Restrictions
B. Low battery
C. Poor Wi-Fi signal
D. Outdated iOS version

A

A. Screen Time Content & Privacy Restrictions

Reference: Managing Software, Apps, and Content - Troubleshoot AirDrop settings and functions on Apple devices

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15
Q

What should you check if AirDrop isn’t working properly?

A. Only receiving settings
B. Wi-Fi and Bluetooth enabled, receiving settings, device proximity
C. Only Wi-Fi connection
D. Only Bluetooth connection

A

B. Wi-Fi and Bluetooth enabled, receiving settings, device proximity

Reference: Managing Software, Apps, and Content - Troubleshoot AirDrop settings and functions on Apple devices

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16
Q

What is the primary way to access storage management on Mac?

A. About This Mac > Storage
B. System Settings > General > Storage
C. Applications > Utilities > Storage
D. Finder > Storage

A

B. System Settings > General > Storage

Reference: Managing Software, Apps, and Content - Manage storage space on Mac

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17
Q

What file system format is used by default on macOS 10.13 and later?

A. APFS (Apple File System)
B. Mac OS Extended
C. exFAT
D. NTFS

A

A. APFS (Apple File System)

Reference: Managing Software, Apps, and Content - Manage storage space on Mac

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18
Q

Which Windows-compatible format should you use for volumes over 32 GB?

A. Mac OS Extended
B. NTFS
C. MS-DOS (FAT)
D. exFAT

A

D. exFAT

Reference: Managing Software, Apps, and Content - Manage storage space on Mac

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19
Q

What should you do with Recovered Files folders in Trash?

A. Delete immediately without checking
B. Move to Documents folder
C. Retrieve useful files, then empty Trash
D. Leave them permanently

A

C. Retrieve useful files, then empty Trash

Reference: Managing Software, Apps, and Content - Manage storage space on Mac

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20
Q

What does ‘Store in iCloud’ storage optimization do?

A. Backs up everything to iCloud
B. Deletes all local files
C. Moves all files to iCloud immediately
D. Stores files in iCloud when space needed, keeps recent files locally

A

D. Stores files in iCloud when space needed, keeps recent files locally

Reference: Managing Software, Apps, and Content - Manage storage space on Mac

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21
Q

What does ‘Empty Trash Automatically’ do?

A. Empties trash every day
B. Erases items in Trash after more than 30 days
C. Compresses files in Trash
D. Deletes files immediately when deleted

A

B. Erases items in Trash after more than 30 days

Reference: Managing Software, Apps, and Content - Manage storage space on Mac

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22
Q

If an iOS update fails due to insufficient storage, what does iOS try to do?

A. Cancel the update
B. Delete user photos
C. Reset the device
D. Remove app data that can be re-downloaded

A

D. Remove app data that can be re-downloaded

Reference: Managing Software, Apps, and Content - Troubleshoot issues while updating iOS, iPadOS, or macOS

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23
Q

What error message indicates iOS cannot contact update servers?

A. ‘Network Error’
B. ‘Unable to Check for Update’ or ‘Unable to Download’
C. ‘Insufficient Storage’
D. ‘Update Failed’

A

B. ‘Unable to Check for Update’ or ‘Unable to Download’

Reference: Managing Software, Apps, and Content - Troubleshoot issues while updating iOS, iPadOS, or macOS

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24
Q

What should you disable if iOS updates fail due to network issues?

A. Bluetooth
B. Wi-Fi
C. VPN or proxy connections
D. Cellular data

A

C. VPN or proxy connections

Reference: Managing Software, Apps, and Content - Troubleshoot issues while updating iOS, iPadOS, or macOS

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25
Where can you delete a failed iOS update to retry? A. Settings > General > [Device] Storage > find update > Delete Update B. Settings > General > Reset C. App Store > Updates > Delete D. Settings > Storage > Delete Update
A. Settings > General > [Device] Storage > find update > Delete Update Reference: Managing Software, Apps, and Content - Troubleshoot issues while updating iOS, iPadOS, or macOS
26
What is the minimum battery percentage for Rapid Security Response on iPhone? A. 30% B. 10% C. 20% (or 5% when connected to power) D. 5% when connected to power
C. 20% (or 5% when connected to power) Reference: Managing Software, Apps, and Content - Manage automatic software updates on Apple devices
27
What happens to Rapid Security Response content in subsequent OS updates? A. Included automatically in the OS update B. Must be reinstalled separately C. Requires manual migration D. Removed during update
A. Included automatically in the OS update Reference: Managing Software, Apps, and Content - Manage automatic software updates on Apple devices
28
Which versions of iOS can receive Rapid Security Responses? A. Only beta versions B. Only the latest minor version C. All supported iOS versions D. Only the latest major version
B. Only the latest minor version Reference: Managing Software, Apps, and Content - Manage automatic software updates on Apple devices
29
What does force quitting apps on iOS do to battery life? A. Reduces battery life B. Significantly improves battery life C. Doesn't save battery power D. Slightly improves battery life
C. Doesn't save battery power Reference: Managing Software, Apps, and Content - Troubleshoot unresponsive apps on Apple devices
30
What might you lose when deleting and reinstalling an app? A. App data previously stored in the app B. The app icon C. App Store access D. The ability to reinstall
A. App data previously stored in the app Reference: Managing Software, Apps, and Content - Troubleshoot unresponsive apps on Apple devices
31
Where do you check for app updates manually on iOS? A. Settings > App Store > Updates B. App Store > profile icon > scroll for updates C. Settings > Apps > Check Updates D. Settings > General > Software Update
B. App Store > profile icon > scroll for updates Reference: Managing Software, Apps, and Content - Troubleshoot unresponsive apps on Apple devices
32
What feature allows continuing AirDrop transfers over cellular when devices move apart? A. Auto-Continue B. Extended Range C. Use Cellular Data D. Network Handoff
C. Use Cellular Data Reference: Managing Software, Apps, and Content - Troubleshoot AirDrop settings and functions on Apple devices
33
What iOS version introduced 'Bringing Devices Together' for AirDrop? A. iOS 15 B. iOS 17 C. iOS 16 D. iOS 18
B. iOS 17 Reference: Managing Software, Apps, and Content - Share content between Apple devices using AirDrop
34
What security feature protects all AirDrop transfers? A. Two-factor authentication B. Password protection C. Encryption during transmission D. Biometric authentication
C. Encryption during transmission Reference: Managing Software, Apps, and Content - Share content between Apple devices using AirDrop
35
What range limitation exists for AirDrop? A. 30 feet B. 10 feet C. 100 feet D. 50 feet
A. 30 feet Reference: Managing Software, Apps, and Content - Share content between Apple devices using AirDrop
36
When using 'Contacts Only' for AirDrop, what information must be in the contact card? A. Physical address B. Phone number only C. Apple Account email/phone number D. Email address only
C. Apple Account email/phone number Reference: Managing Software, Apps, and Content - Troubleshoot AirDrop settings and functions on Apple devices
37
What Mac firewall setting can interfere with AirDrop? A. Enable Stealth Mode B. Block all incoming connections C. Enable Firewall D. Block unsigned software
B. Block all incoming connections Reference: Managing Software, Apps, and Content - Troubleshoot AirDrop settings and functions on Apple devices
38
How does macOS handle temporary files when space is needed? A. Moves them to external storage B. Automatically removes safe-to-delete files C. Never removes temporary files D. Asks user permission first
B. Automatically removes safe-to-delete files Reference: Managing Software, Apps, and Content - Manage storage space on Mac
39
What types of files does macOS automatically clean up for storage? A. Only system files B. All user files C. Temporary databases, interrupted downloads, caches, logs D. Only application files
C. Temporary databases, interrupted downloads, caches, logs Reference: Managing Software, Apps, and Content - Manage storage space on Mac
40
What happens to staged macOS updates after installation? A. Kept for rollback purposes B. Automatically removed to free space C. Compressed for storage D. Moved to Trash
B. Automatically removed to free space Reference: Managing Software, Apps, and Content - Manage storage space on Mac
41
What can you do if your Mac isn't compatible with the latest macOS update? A. Use third-party updaters B. Contact Apple Support C. Software Update will say 'Mac is up to date' D. Force install anyway
C. Software Update will say 'Mac is up to date' Reference: Managing Software, Apps, and Content - Update iOS, iPadOS, or macOS
42
What should you do during macOS installation to ensure successful completion? A. Use the Mac normally B. Allow completion without sleeping Mac or closing lid C. Cancel and retry later D. Restart if it takes too long
B. Allow completion without sleeping Mac or closing lid Reference: Managing Software, Apps, and Content - Update iOS, iPadOS, or macOS
43
How many times might a Mac restart during a major macOS update? A. Never restarts B. Exactly twice C. Multiple times with progress bars D. Once only
C. Multiple times with progress bars Reference: Managing Software, Apps, and Content - Update iOS, iPadOS, or macOS
44
What is included with macOS updates besides the operating system? A. User documents B. Later versions of Safari, Mail, Apple Music C. Third-party applications D. Only system files
B. Later versions of Safari, Mail, Apple Music Reference: Managing Software, Apps, and Content - Update iOS, iPadOS, or macOS
45
What alternative method can you use if wireless iOS updates fail repeatedly? A. Reset network settings B. Use Mac or PC with macOS Mojave+ or Windows C. Wait for the next update D. Factory reset the device
B. Use Mac or PC with macOS Mojave+ or Windows Reference: Managing Software, Apps, and Content - Troubleshoot issues while updating iOS, iPadOS, or macOS
46
When might you need to use recovery mode for iPhone restoration? A. For network troubleshooting B. When screen is stuck on Apple logo or computer doesn't recognize device C. For app installations D. For regular updates
B. When screen is stuck on Apple logo or computer doesn't recognize device Reference: Managing Software, Apps, and Content - Troubleshoot issues while updating iOS, iPadOS, or macOS
47
What should you check if automatic app updates aren't working? A. Settings > App Store > App Updates is turned on B. Internet connection only C. Apple Account status only D. Device storage only
A. Settings > App Store > App Updates is turned on Reference: Managing Software, Apps, and Content - Troubleshoot unresponsive apps on Apple devices
48
What indicates an app update is available in the App Store? A. Email notification B. Badge appears on App Store icon C. Red dot on app icon D. Push notification
B. Badge appears on App Store icon Reference: Managing Software, Apps, and Content - Troubleshoot unresponsive apps on Apple devices
49
How can you update all available apps simultaneously on iOS? A. Must update individually B. App Store > profile icon > Update All C. Settings > General > Update All Apps D. Automatic updates only
B. App Store > profile icon > Update All Reference: Managing Software, Apps, and Content - Troubleshoot unresponsive apps on Apple devices
50
What MDM consideration exists for enterprise app updates? A. Only affects App Store access B. Organizations may control app update availability through MDM C. No restrictions apply D. Only affects system updates
B. Organizations may control app update availability through MDM Reference: Managing Software, Apps, and Content - Troubleshoot unresponsive apps on Apple devices
51
What type of apps may have different update mechanisms in organizations? A. Only paid apps B. Enterprise-distributed apps may have different update mechanisms C. All apps work the same D. Only free apps
B. Enterprise-distributed apps may have different update mechanisms Reference: Managing Software, Apps, and Content - Troubleshoot unresponsive apps on Apple devices
52
What should you do if AirDrop transfers keep failing? A. Turn off Bluetooth B. Stay on Personal Hotspot settings screen for better discovery C. Disable Wi-Fi D. Move devices further apart
B. Stay on Personal Hotspot settings screen for better discovery Reference: Managing Software, Apps, and Content - Troubleshoot AirDrop settings and functions on Apple devices
53
How do organizational policies affect AirDrop? A. Only affects transfer speed B. Configuration profiles may disable AirDrop functionality C. No effect on AirDrop D. Only affects file types
B. Configuration profiles may disable AirDrop functionality Reference: Managing Software, Apps, and Content - Troubleshoot AirDrop settings and functions on Apple devices
54
What network requirement do devices have for AirDrop? A. Must use cellular only B. Devices don't need to be on same Wi-Fi network C. Must be on same Wi-Fi network D. Requires internet connection
B. Devices don't need to be on same Wi-Fi network Reference: Managing Software, Apps, and Content - Troubleshoot AirDrop settings and functions on Apple devices
55
What happens if devices leave Wi-Fi/Bluetooth range during AirDrop with cellular enabled? A. Transfer pauses until reconnected B. Transfers continue over internet C. Must restart transfer D. Transfer fails immediately
B. Transfers continue over internet Reference: Managing Software, Apps, and Content - Troubleshoot AirDrop settings and functions on Apple devices
56
Which storage optimization feature removes items after 30 days? A. Store in iCloud B. Empty Trash Automatically C. Reduce Clutter D. Optimize Storage
B. Empty Trash Automatically Reference: Managing Software, Apps, and Content - Manage storage space on Mac
57
What does 'Optimize Storage' do for Apple TV content? A. Converts to lower quality B. Automatically removes watched movies and TV shows C. Compresses all content D. Moves content to external storage
B. Automatically removes watched movies and TV shows Reference: Managing Software, Apps, and Content - Manage storage space on Mac
58
Which APFS format provides volume encryption? A. APFS (Encrypted) B. APFS C. APFS (Journaled) D. APFS (Case-sensitive)
A. APFS (Encrypted) Reference: Managing Software, Apps, and Content - Manage storage space on Mac
59
What makes APFS different from older file systems? A. Only supports small files B. Strong encryption, space sharing, snapshots, fast directory sizing C. Only works on SSDs D. Requires internet connection
B. Strong encryption, space sharing, snapshots, fast directory sizing Reference: Managing Software, Apps, and Content - Manage storage space on Mac
60
How do multiple APFS volumes share space? A. Each volume needs separate disk B. Container space shared automatically between volumes C. Fixed allocation per volume D. Manual space allocation required
B. Container space shared automatically between volumes Reference: Managing Software, Apps, and Content - Manage storage space on Mac
61
What compatibility issue exists with NTFS drives on Mac? A. NTFS drives damage Mac systems B. Can read but cannot write to NTFS drives by default C. Cannot read NTFS drives D. Requires special cables
B. Can read but cannot write to NTFS drives by default Reference: Managing Software, Apps, and Content - Manage storage space on Mac
62
What should you do before making storage optimization changes? A. Update macOS first B. Document existing settings before making changes C. Restart the Mac D. Backup all files
B. Document existing settings before making changes Reference: Managing Software, Apps, and Content - Manage storage space on Mac
63
What happens to photos with iCloud Photos optimization? A. Photos compressed permanently B. Store optimized versions locally, full resolution in iCloud C. All photos deleted locally D. All photos stored locally
B. Store optimized versions locally, full resolution in iCloud Reference: Managing Software, Apps, and Content - Manage storage space on Mac
64
How can you view detailed storage breakdown on Mac? A. Activity Monitor B. System Settings > General > Storage with category breakdown C. About This Mac only D. Finder > Storage
B. System Settings > General > Storage with category breakdown Reference: Managing Software, Apps, and Content - Manage storage space on Mac
65
What security feature protects software updates? A. Network encryption only B. Secure update process verifies integrity and personalizes for device C. Password protection only D. Biometric verification
B. Secure update process verifies integrity and personalizes for device Reference: Managing Software, Apps, and Content - Manage automatic software updates on Apple devices
66
What does downgrade protection prevent? A. Hardware downgrades B. Downgrade attacks that could compromise security C. Installing older software versions D. Network downgrades
B. Downgrade attacks that could compromise security Reference: Managing Software, Apps, and Content - Manage automatic software updates on Apple devices
67
What happens to user data during macOS updates? A. Data is moved to external storage B. User's data volume never mounted during update/upgrade C. Data is backed up automatically D. Data is temporarily encrypted
B. User's data volume never mounted during update/upgrade Reference: Managing Software, Apps, and Content - Manage automatic software updates on Apple devices
68
Why might some security issues not be addressed in previous OS versions? A. Storage limitations B. Architecture dependency - issues may be specific to newer systems C. Apple doesn't support older versions D. Legal restrictions
B. Architecture dependency - issues may be specific to newer systems Reference: Managing Software, Apps, and Content - Manage automatic software updates on Apple devices