Managing Software, Apps, and Content Practice Questions Flashcards
(68 cards)
What is the minimum battery percentage required for user-initiated iOS updates?
A. 10%
B. 50%
C. 20%
D. 30%
C. 20%
Reference: Managing Software, Apps, and Content - Update iOS, iPadOS, or macOS
What is the minimum battery percentage required for automatic iOS updates?
A. 30%
B. 20%
C. 40%
D. 50%
A. 30%
Reference: Managing Software, Apps, and Content - Manage automatic software updates on Apple devices
Where do you access Software Update on iOS devices?
A. Settings > System > Updates
B. Settings > General > About
C. Settings > Apple Account > Updates
D. Settings > General > Software Update
D. Settings > General > Software Update
Reference: Managing Software, Apps, and Content - Update iOS, iPadOS, or macOS
What is required for automatic installation of iOS updates?
A. Only Wi-Fi connection
B. Administrator approval
C. Automatic downloads must be enabled
D. Only sufficient battery
C. Automatic downloads must be enabled
Reference: Managing Software, Apps, and Content - Manage automatic software updates on Apple devices
How can you remove a Rapid Security Response on iOS?
A. Settings > Privacy & Security > Remove Response
B. Settings > General > About > iOS Version > Remove Security Response
C. Cannot be removed by users
D. Settings > General > Reset
B. Settings > General > About > iOS Version > Remove Security Response
Reference: Managing Software, Apps, and Content - Update iOS, iPadOS, or macOS
What is the difference between iOS updates and upgrades?
A. Updates are automatic, upgrades are manual
B. Updates are minor patches, upgrades are major new versions
C. Updates are free, upgrades cost money
D. There is no difference
B. Updates are minor patches, upgrades are major new versions
Reference: Managing Software, Apps, and Content - Manage automatic software updates on Apple devices
What should you do first when troubleshooting an unresponsive app on iPhone?
A. Force quit and reopen the app
B. Delete and reinstall the app
C. Update iOS
D. Restart the device
A. Force quit and reopen the app
Reference: Managing Software, Apps, and Content - Troubleshoot unresponsive apps on Apple devices
How do you force quit an app on iPhone with Face ID?
A. Press and hold the app icon
B. Double-click home button, swipe up on app
C. Hold power button and swipe up
D. Swipe up from bottom and pause, then swipe up on app
D. Swipe up from bottom and pause, then swipe up on app
Reference: Managing Software, Apps, and Content - Troubleshoot unresponsive apps on Apple devices
What keyboard shortcut opens the Force Quit Applications window on Mac?
A. Option-Command-Esc
B. Control-Command-Esc
C. Command-Q
D. Control-Alt-Delete
A. Option-Command-Esc
Reference: Managing Software, Apps, and Content - Troubleshoot unresponsive apps on Apple devices
What are the requirements for AirDrop to work?
A. Same Wi-Fi network only
B. Only Bluetooth connection
C. Internet connection required
D. Wi-Fi and Bluetooth enabled, devices within 30 feet
D. Wi-Fi and Bluetooth enabled, devices within 30 feet
Reference: Managing Software, Apps, and Content - Share content between Apple devices using AirDrop
Which AirDrop setting accepts requests from anyone for a limited time on iPhone?
A. Everyone for 10 Minutes
B. Contacts Only
C. Everyone
D. Receiving Off
A. Everyone for 10 Minutes
Reference: Managing Software, Apps, and Content - Share content between Apple devices using AirDrop
Where are AirDrop files typically saved on Mac?
A. Desktop
B. AirDrop folder
C. Downloads folder
D. Documents folder
C. Downloads folder
Reference: Managing Software, Apps, and Content - Share content between Apple devices using AirDrop
What happens when you AirDrop between devices signed into the same Apple Account?
A. Transfer is encrypted differently
B. Files are automatically accepted and saved
C. Must manually accept each transfer
D. Requires password confirmation
B. Files are automatically accepted and saved
Reference: Managing Software, Apps, and Content - Share content between Apple devices using AirDrop
What can restrict AirDrop functionality on managed devices?
A. Screen Time Content & Privacy Restrictions
B. Low battery
C. Poor Wi-Fi signal
D. Outdated iOS version
A. Screen Time Content & Privacy Restrictions
Reference: Managing Software, Apps, and Content - Troubleshoot AirDrop settings and functions on Apple devices
What should you check if AirDrop isn’t working properly?
A. Only receiving settings
B. Wi-Fi and Bluetooth enabled, receiving settings, device proximity
C. Only Wi-Fi connection
D. Only Bluetooth connection
B. Wi-Fi and Bluetooth enabled, receiving settings, device proximity
Reference: Managing Software, Apps, and Content - Troubleshoot AirDrop settings and functions on Apple devices
What is the primary way to access storage management on Mac?
A. About This Mac > Storage
B. System Settings > General > Storage
C. Applications > Utilities > Storage
D. Finder > Storage
B. System Settings > General > Storage
Reference: Managing Software, Apps, and Content - Manage storage space on Mac
What file system format is used by default on macOS 10.13 and later?
A. APFS (Apple File System)
B. Mac OS Extended
C. exFAT
D. NTFS
A. APFS (Apple File System)
Reference: Managing Software, Apps, and Content - Manage storage space on Mac
Which Windows-compatible format should you use for volumes over 32 GB?
A. Mac OS Extended
B. NTFS
C. MS-DOS (FAT)
D. exFAT
D. exFAT
Reference: Managing Software, Apps, and Content - Manage storage space on Mac
What should you do with Recovered Files folders in Trash?
A. Delete immediately without checking
B. Move to Documents folder
C. Retrieve useful files, then empty Trash
D. Leave them permanently
C. Retrieve useful files, then empty Trash
Reference: Managing Software, Apps, and Content - Manage storage space on Mac
What does ‘Store in iCloud’ storage optimization do?
A. Backs up everything to iCloud
B. Deletes all local files
C. Moves all files to iCloud immediately
D. Stores files in iCloud when space needed, keeps recent files locally
D. Stores files in iCloud when space needed, keeps recent files locally
Reference: Managing Software, Apps, and Content - Manage storage space on Mac
What does ‘Empty Trash Automatically’ do?
A. Empties trash every day
B. Erases items in Trash after more than 30 days
C. Compresses files in Trash
D. Deletes files immediately when deleted
B. Erases items in Trash after more than 30 days
Reference: Managing Software, Apps, and Content - Manage storage space on Mac
If an iOS update fails due to insufficient storage, what does iOS try to do?
A. Cancel the update
B. Delete user photos
C. Reset the device
D. Remove app data that can be re-downloaded
D. Remove app data that can be re-downloaded
Reference: Managing Software, Apps, and Content - Troubleshoot issues while updating iOS, iPadOS, or macOS
What error message indicates iOS cannot contact update servers?
A. ‘Network Error’
B. ‘Unable to Check for Update’ or ‘Unable to Download’
C. ‘Insufficient Storage’
D. ‘Update Failed’
B. ‘Unable to Check for Update’ or ‘Unable to Download’
Reference: Managing Software, Apps, and Content - Troubleshoot issues while updating iOS, iPadOS, or macOS
What should you disable if iOS updates fail due to network issues?
A. Bluetooth
B. Wi-Fi
C. VPN or proxy connections
D. Cellular data
C. VPN or proxy connections
Reference: Managing Software, Apps, and Content - Troubleshoot issues while updating iOS, iPadOS, or macOS