Mandatories Flashcards

1
Q

What is GAAP?

A

Generally accepted accounting principles.

Set standards on the details and legalities of business and corporate accounting. 10 Principles.

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2
Q

Name five of the principles as set out in Generally Accepted Accounting Principles?

A

Regularity - compliant accountants strictly adhere to established rules and regulations.

Consistency - consistent standards applied throughout the financial reporting process.

Sincerity - GAAP compliant accountants are committed to accuracy and impartiality.

Permanence of Methods - Consistent procedures are used in the preparation of all financial reports.

Utmost good faith - involved parties assumed to be acting honestly.

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3
Q

What’s the difference between GAAP and IFRS?

A

Generally Accepted Accountancy Principles vs International Financial Reporting Standards

GAAP is rule based

International Financial Reporting Standards is principle based

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4
Q

What is VPGA 1?

A

Valuation for inclusion in financial statements.

Provides guidance on the valuation of properties and assets for inclusion in financial statements.

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5
Q

What do you consider when interpreting financial accounts of trade related properties?

A

Balance Sheet - what a company owns, assets and liabilities at a given point in time.

Cash flow - summarises the amount/cash equivalents entering and leaving a company.

Income statement

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6
Q

What is profits and loss?

A

Shows income and expenditure of a company and the resulting profit or loss.
Helps to monitor P&L.
Compare against past performance and company budgets.
Valuation purposes and to compare against competitors.
Assist in forecasting with future performance
Calculate Tax.

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7
Q

How do you determine net profit?

A

Sales, less cost of sales
Less SGA (selling, general, admin expenses)
Less depreciation = earnings before interest and taxes (EBIT).
EBIT less interest and tax = profit and loss.

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8
Q

What’s the difference between managed accounts and financial accounts?

A

Managed accounts are for internal use only and not audited, used for decision making

Financial accounts are audited company accounts required by law.

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9
Q

Have you been involved in a conflict avoidance situation?

A

A friend owned a coffee shop in Swansea and had been approached by an agent who said they could reduce the RV.

Obviously aware that I worked for the VO, asked if I could look into it for them.

Politely declined and explained it wouldn’t be possible, would conflict with my legal obligation to maintain the rating list on behalf of the VOA. Acting for both would impact upon my impartiality.

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10
Q

How does the VO’s conflict of interest procedure work?

A

Upon receiving instructions I complete a conflict check to check if both the VO and myself can proceed. This is recorded and stored electronically.
If a conflict is identified this is flagged to my line manager and client is informed.
If I can undertake instruction impartially I will advise client and request informed consent in writing.
If this is received I will proceed.
If I cannot carry out instruction or informed consent is not received I will decline the instruction.

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11
Q

What is the RICS recommendations regarding conflict? Name at least 3

A

There is a professional statement on conflicts of interest effective January 2018 (released late 2017). 5 key recommendations are:

The Conflict of Interest professional statement prohibits you from proceeding if there is a Conflict of Interest or a significant risk of one unless you obtain prior Informed Consent from all affected parties.

Where a Conflict of Interest or a significant risk of one exists, you should only consider proceeding with the work (and seek Informed Consent in order to proceed) if you are satisfied that all of the relevant clients/parties interests will be served by you doing the work (as opposed to another firm doing it).

Every RICS member must identifty and manage conflicts of interest and keep records of all decisions made.

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12
Q

What are the three types of conflict and what do they involve?

A

Party conflict- relating to work on the same or related instruction for two different parties.

Own interest conflict- relating to a personal interest.

Confidential Information conflict- relating to work between two parties which is confidential.

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13
Q

What is an information barrier?

A

Physical and or electronic separation of individuals within the same firm that prevents confidential information passing between them.

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14
Q

What is informed consent?

A

Consent given willingly by a party who may be affected by a conflict of interest.

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15
Q

What is a conflict of interest?

A

Where someone in a position of trust or authority has competing personal or professional interests making it difficult
to carry out their duties impartially.

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16
Q

How would you manage an information barrier within the same company?

A

I could put in place procedures to ensure exclusivity of staff.

I would avoid any cross over of information between departments.

I would ensure that there are separate communication lines to the client.

Separate geographical locations and secure office and data storage.

Confidentially or NDA.

Monitor potential conflict and keep client updated.

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17
Q

What are barriers to effective communication?

A

Use of jargon.
Language barriers.
Bias.
Interruptions and distractions.
Poor call quality.
Poorly maintained relationships.

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18
Q

How do you communicate effectively in a report relating to a complex issue?

A

This is dependent on the client and their level of knowledge. I would detail all of the information using plain English without jargon in an concise manner to avoid confusion, using visual aids if suitable.

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19
Q

What method of communication do you use when negotiating with an opposing party?

A

I mostly use email but have regularly communicate via phone calls, and face-face meetings when needed.

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20
Q

Tell me about a negotiation you have done?

A

I negotiated a value for Inheritance Tax purposes on a semi-detached property in Forest Hill.
I arrived at a value at the valuation date based upon a range of evidence, I then communicated this to the taxpayer via a formal opinion of value.
I was then contacted by an estate agent who had produced the original valuation.
I reviewed how they arrived at their valuation, and noted the majority of their evidence was based on asking price but not completed transactions. I presented my evidence and reasoning for reaching my value, including the sale of a six bed property two doors down in slightly inferior condition that sold for more than the returned value.
A follow up call was arranged, I explained to the agent why their evidence was not as reliable as mine based on the hierarchy of evidence within the 2019 comparable evidence in real estate document. Agreed a significant uplift, in line with the best comparable as a compromise.

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21
Q

Why is diversity in a team important?

A

Range of cultures and backgrounds can influence the ideas that can be shared, assist in communicating across different languages, and promotes inclusivity, to inspire future generations to join the industry.

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22
Q

How does the structure in the VOA work?

A

Within my team we have:
Unit head
Team Leader
Lead Valuers
Valuer – my current level
Assistant valuers

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23
Q

How does partnering and collaborative working affect a team?

A

Can facilitate new ideas
Increase efficiency
Spread work load
Increase teamwork and unity within team
Can increase quality of work

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24
Q

What is your role in training new staff

A

Share knowledge, best practice tips, offer advice, make myself available for shadowing, open door policy

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25
What policies do the VOA have to encourage inclusion?
STRIDE mentoring scheme - support those from lower-socio economic backgrounds with networking opportunities and a mentor. Different coloured desks for neurodiversity. Building pass scanners low for wheelchair users. Lifts. Compliant with Part M of building regulations. Schools outreach programme.
26
What is meant by 'unconscious bias' and how do you mitigate?
Judgements made without conscious awareness. Automatic assumptions and stereotypes that influence our perception of a person. How to mitigate? Accept it's a problem and make considered decisions. Monitor behaviour - avoid assumptions / gut instinct. Blind recruitment. Training.
27
What are the nine protected characteristics under the Equality Act 2010?
* Gender reassignment * Sex * Sexuality * Age * Disability * Race * Religion * Marriage * Maternity
28
Are you aware of why the Equality Act is currently topical?
Supreme court clarified that 'Sex' referred to biological sex. Trans women no longer have same rights as women, but retain their rights under 'Gender reassignment'.
29
Why are financial statements produced?
- So investors can measure business performance - So management can review performance - Legal requirement for public and private limited companies
30
What internal diversity and inclusion policies for the VOA adopt?
- STRIDE mentoring scheme - for those from a deprived background, gives access to mentoring and training. - Schools outreach programme - week long course to advertise the apprenticeship programme for school leavers from a deprived area - Different coloured desks for neurodiverse, door passes at wheelchair height - Compliant with Building Regs 1984
31
Define what communication is?
Exchanging of information by speaking, writing, or other medium.
32
How do you adapt your communication style depending on the individual needs?
-Take time to explain important technical terms to customers with no valuation knowledge - Seek clarification to check understanding - Avoid jargon for ratepayers - Summarise conversation in a follow up email
33
Views on emails?
Pros: - Quick, convenient method of communication - Same legal value as a letter and contracts can be inadvertently be created by email Cons: - Easy to release sensitive information to incorrect parties. Need to double check recipients - Can become complacent as emails can often be perceived as being informal.
34
Tell me what the EPC ratings currently are, and when they're needed?
- Ratings range from A-G. Valid for 10 years - Required when buildings are built, sold, or rented Exemptions: - Places of worship -Unheated buildings -Some listed buildings
35
What are the Minimum Energy Efficient Standards?
Regulations apply to rented domestic and non-domestic properties. Legally required to have an EPC with a rating of A-E, if lower need to be improved or exempt. - April 2023 - NDR buildings must be an E or above for new tenancy, renewing a lease, or where there has been no change in existing tenancy. - Regulations don't apply when a lease is granted for 99 years or more, or a tenancy with a fixed term of less than 6 months. - Exemptions - 7 year pay back rule if expected saving is less than the cost of installations. Currently residential/commercial need to have a rating of E plus if rented unless exempt. Govt consulting on increasing this to B by 2030.
36
What is the UK Net Zero pledge?
Reduce the nation's greenhouse gas emissions to net zero by 2050.
37
What is your understanding of ESG?
What is your understanding of ESG? · Environmental, Social and Governance. · An approach adopted by companies which aims to capture all the non-financial risks and opportunities inherent in their day to day activities. · Environment – greenhouse gases, air, water and ground pollution. · Social – how companies manage employee development and labour practices. Governance – Includes corporate behaviour such as anti-competitive practices and corruption.
38
Tell me about the three pillars of sustainability?
- Social - Building healthy communities with sufficient numbers and range of buildings - Economical - Build strong, responsive, competitive economies ensuring sufficient land and right types - Environmental - Contributing towards the protection and enhancement of our natural, built, and historic environment. SEE
39
Talk to me about the RICS Practice Note - Sustainability and ESG in Commercial Valuation and strategic advice 3rd ed (2021)?
1) Provides a framework for addressing sustainability when valuing commercial property. 2) Complements red book – highlighting need to address matters of sustainability/ESG in valuation. 3) Valuers should have knowledge of the various ways sustainability/ESG can impact upon value such as physical risk and transaction risk.. 4) ToE – ensure client is aware of sustainability/ESG issues relevant to the valuation purpose. 5) Must consider any sustainable factors that could affect the valuation. 6) Must obtain sufficient evidence to make a professional judgement around sustainability/ESG. 7) Must demonstrate how sustainability and ESG has been considered in their approach, calculations and commentary.
40
Define sustainability?
'To meet the needs of the present without compromising the ability of future generations to meet their own needs' Brundtland Report 1987
41
What is the key UK legislation for sustainability?
Climate Change Act 2008 Legally binding framework to tackle climate change. Imposed targets to cut greenhouse emissions compared with 1990 levels. Amended in 2019 - Target of net zero by 2050
42
What is BREEAM?
Building Research Establishment Environmental Assessment Method - Used to specify and measure sustainability performance of buildings, ensuring that projects meet sustainability goals and continue to perform optimally over time. - Benefits – help clients to benefit from lowering running costs of built assets and minimising the impact on the environment. Additionally, greater marketability to tenants through lower running costs and creating a desirable place to live and work. - Rating – Acceptable, Pass, Good, Very Good, Excellent and Outstanding. - Comprises of different categories – Transport, Management, Health and Well Being, Water, Energy, Pollution etc.
43
Summarise the Paris Agreement
- Legally binding international treaty concerning climate change. - Came into effect in 2016. - Goal – limit global warming to below 2 degree Celsius compared to pre-industrial levels. - The agreement commits all major emitting countries to cut their climate pollution. Provides a framework for financial, technical and capacity building support to those countries that need it.
44
Summarise COP 26
Key summit in Glasgow - Reaffirmed commitment to 1.5 degrees -Commitment to halt deforestation by 2030 - Countries agreed to phase down coal usage
45
Summarise COP 27
Reached a breakthrough agreement to provide loss and damage funding for vulnerable countries hit hard by floods, droughts and other climate disasters. Countries reaffirmed commitment to limit global temperature rises to 1.5C above pre-industrial levels.
46
Summarise COP 28
Concluded the first global stocktake of the world’s effort to address climate change under the Paris Agreement. Progress too slow across all areas of climate action. Global stocktake indicates greenhouse emissions need to be cut by 43% by 2030 by 2019 levels to limit global warming to 1.5 Linking climate action with nature conservation
47
Summarise COP 29
New finance goal - agreement reached on new climate finance goal of at least $300 billion p/a from the developed world by 2035. Agreement on the rules underpinning both bilateral carbon trading and a centralised crediting mechanism.
48
Why is sustainability important to valuers?
VPGA 8 Valuation of real property interest states that “While valuers should reflect markets, not lead them, they should be aware of sustainability features and the implications these could have on property values in the short, medium and longer term” New Global Redbook 2025 - consideration of ESG factors now mandatory at every stage of the valuation process.
49
When reporting a valuation, how would you demonstrate you have considered sustainability and ESG in your approach, calculations and commentary?
If sustainability and ESG factors are identified and recognised as having an impact on value, they should be reflected in valuation and reported as per VPS 3. In line with VPGA 8: - assess the extent to which the subject property currently meets the sustainability and ESG criteria typically expected within the context of its market standing and arrive at an informed view on the likelihood of these impacting on value, e.g. how a well-informed purchaser would take account of them in making a decision as to offer price. provide a description of the sustainability-related property characteristics. provide a statement of their opinion on the relationship between sustainability factors and the resultant valuation, including a comment on the current benefits/risks. provide an opinion on the potential impact of these benefits and/or risks to relative property values over time.’
50
What are VOA's business objectives and vision?
VOA Business Model Fully funded by the Agency's sponsor department HMRC Business rates and council tax valuations underpin more than £50 billion of local gov taxation Vision: To be a world-leading provider of public sector valuations Objectives: Provide trusted valuations efficiently, deliver excellent customer experience, be a great place to work Values: Professionalism, integrity, respect, innovation
51
What is the VOA's hybrid working policy, and outline some benefits of it?
- 60% hybrid working target - Face to face meetings -Collaborative working more accessible than teams - Presence in the office -Invaluable informal chats with senior colleagues.
52
What are KPIs, and name some of the VOAs?
What are KPIs? - Quantifiable measures of an organisation's performance against a set of targets or objectives VOA KPIs - Timeliness targets - IHT 40 day reports | Challenge - 18 months | Check 12 months | TRACS 20% | Reval finished 04-Jul-2025 Agency Resource Tool (ART) for managing challenge allocation and case progressions
53
What is the relevance of SWOT to business planning?
SWOT Strengths - Internal factors that give the business a competitive advantage Weaknessess - Internal factors that put the business at a disadvantage Opportunities - External factors that the business can leverage for growth Threats - External factors that could harm the business.
54
What is the relevance of a PEST analysis to business planning?
PEST Political - Government policies, regulations, and political stability that affects business Economic - Market conditions, inflation, economic trends Social - Cultural trends, demographics, consumer behaviours Technological - Innovations, technological advancements, industry specific developments
55
How do you work towards the VO objectives?
- By embarking on my APC journey + CPD - Vast amount of internal training and following rules of conduct - Treating others with respect and encourage inclusivity and diversity rule 4 rules of conduct.
56
What is a business plan and what are some typical things you’d find in a business plan?
Document setting out a business’s future objectives and strategies for achieving them. 1) An executive summary - this is an overview of the business. 2) Vision and business - a short description of who you are, what you plan to sell or offer, why and to whom, your business goals and key selling points. 3) Marketing and sales strategy - provides details on customers, competitors, market trends and tactics (eg pricing, distribution and promotion). 4) Your operations - your premises, production facilities, your management information systems and IT. 5) Financial forecasts - this section provides details of cash flow forecasts, profit and loss accounts and balance sheets.
57
How does the VOA business model work?
The VOA is fully funded by the Agency’s sponsor department HMRC, although recently announced that VOA will essentially merge with HMRC, and be known as the VO. Our business rates and council tax valuations underpin around £60 billion of local Government taxation. 3,310 Full Time Equivalent people employed across 36 locations. VOA Board- Jonathan Russell (CEO), Alan Colston (Chief Valuer). Minister - James Murray MP. First Permanent Sec - Sir Jim Harra
58
What is the definition of an inclusive enviornment?
One which recognises and accommodates the differences in the way people use the built environment.
59
What should an inclusive environments facilitate?
Building spaces that can be used safely, easily, and with dignity by all
60
What industry guidance on inclusive environments are you aware of?
Building Act 1984 - Part M - Specifies minimum accessibility requirements. - Doorways at least 75cm wide, and corridors at least 1.2m wide British Standard BS 8300 - provides guidance relating to the accessible and inclusive design of new public spaces. Section 12 National Planning Policy Framework - Achieve well designed places - Includes creating places that are safe, inclusive, and accessible which promotes health and well-being.