Markeing Flashcards

(10 cards)

1
Q

What are customer needs?

A

things customers need to surive

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2
Q

benefits of meeting customer needs are

A

customer loyalty
good reputation
more sales

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3
Q

consequences of not meeting customer needs

A

the opposite of the good things

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4
Q

What is market segmentation?

A

putting customers into groups

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5
Q

The main market segmentations are

A

gender
income
age

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6
Q

What is target marketing

A

target marketing is where the product is aimed at a certain group of people

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7
Q

Qualitative data is

A

customer opinions of the products/servises

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8
Q

quantitive data is

A

numers and figures

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9
Q

Product lifecycle is

A

development
intro
growth
maturity
decline

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10
Q
A
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