Marketing Flashcards

Study (50 cards)

1
Q

Decisions related to the features, quality, branding, and lifecycle of a product to meet customer needs and business goals.

A

Product Strategy

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2
Q

Approaches to setting a product’s price to balance profitability with customer demand and market conditions.

A

Price Strategy

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3
Q

Methods used to inform and persuade customers, including advertising, sales promotions, public relations, and digital marketing

A

Promotion Strategy

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4
Q

Decisions about how and where a product will be distributed and sold to reach the target customers efficiently (deciding distribution channels).

A

Place Strategy

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5
Q

Prioritazation of research and development of high-quality products, instead of market research and customer needs.

A

Product Orientation

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6
Q

Prioritazation on identifying and meeting the needs and wants of customers in a market segment.

A

Market Orientation

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7
Q

Utilizaiton of marketing to meet the need of customers in a profitable way.

A

Commercial Marketing

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8
Q

Implementation of marketing to bring positive social change.

A

Social Marketing

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9
Q

The total sales volume or potential demand within a market, usually measured in revenue or units (Cumulative sales of all orgs in the industry).

A

Market Size

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10
Q

The group of clients who repeatedly purchase a company’s products or services.

A

Customer Base

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11
Q

Rival companies offering similar products or services, competing for the same customers.

A

Competition

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12
Q

(%) The value of a company’s sales/revenues compared with the sales of all businesses in a market; compnay’s portion of total sales in a market. (Percentage of total sales a business holds in a market)

A

Market Share

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13
Q

A position held by the company with the highest market share or influence in an industry.

A

Market Leadership

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14
Q

The expansion of businesses across international borders, which affect marketing, operations, and customer reach.

A

Globalization

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15
Q

A document that oultines a company’s entire marketing process, regarding objectives, strategies, and other elements. (Process of setting marketing objectives and determining strategies)

A

Marketing Planning

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16
Q

A good or service offered to meet consumer needs or wants.

A

Product

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17
Q

The amount of money that a business charges for its product. (Based on objectives, cost of production, consumer expectations, competition, and strategy).

A

Price

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18
Q

How products travel from producers to consumers. (Distribution channels).

A

Place

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19
Q

Tools and tactics used to communicate the value of a product to customers; the publicising of a product, org, or activity to increase sales or public awareness.

A

Promotion

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20
Q

Group of customers with similar characteristics.

A

Market Segment

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21
Q

Consumer segment at which a product is aimed (potential customers).

A

Target Market

22
Q

A small part of a larger market where customers have very specialised needs.

23
Q

A market for goods that are produced in very large quanitites.

24
Q

Involves creating new information gathered through surveys, interviews, observations, focus groups, camera studies, etc. from potential customers.

A

Primary Market Research

25
Involves using evidence about a market gathered by others through reports, statistics, etc.
Secondary Market Research
26
Research report usually published by a market research company, which includes the assessment of various market conditions.
Market Analysis
27
Peer-reviewed publications offering research findings and theoretical insights.
Academic Journal
28
Official documents and statistics provided by public institutions. Are considered reliable and up to date and are usually free.
Government Publication
29
News and magazine content used to identify trends or public sentiment. Are published trhough printed/electronic newspapers and are up to date.
Media Articles
30
The total group a company wants to study or research.
Target Population
31
Sampling method where everyone in the population has the same chance of being selected to take part in a research.
Random Sampling
32
Sampling method where the population is randomly divided into strata (layers) and a random sample is taken from each stratum (layer).
Stratified Sampling
33
Sampling method where the population is divided into strata based on a given characteristic, a sample is then taken from each stratum based on convenience.
Quota Sampling
34
Sampling method where the population is divided into groups (clusters) and entire clusters are randomly selected for research.
Cluster Sampling
35
Sampling method where existing participants help recruit future participants, often used in hard-to-reach populations.
Snowball Sampling
36
The length of time from when a product is first introduced in a market to when it is removed from it. Involves product stages as Introduction, Growth, Maturity, and Decline.
Product Life Cycle
37
Second stage of Product Life Cycle, where there is an increase of sales over time.
Growth
38
Fourth stage of Product Life Cycle where sales start decreasing.
Decline
39
Creating a distinct identity for a product/company through name, logo, design, and messaging.
Branding
40
Branding focused on a specific product of a company; same company can have different brands for individual products.
Product Branding
41
Using a single brand name for a range of related products; same company has same brands.
Family Branding
42
Promoting the overall company name rather than individual products, is braded after buying, but before selling to retailers.
Company Branding
43
Offering a high price on new product and reduce it as time goes by so that people with a high desire for the product (and want to have it earlier) pay more for it, maximising profits.
Market Skimming
44
When a leading company sets the price of a product, which others in the market follow. This “leader” company is trusted in the market.
Price Leadership
45
Ilegal (in many countries) practice of setting unreallistically low prices to a product so that all competition is eliminated as they are forced to leave the market because they cannot compete.
Predatory Pricing
46
Individuals who purchase goods and services for personal use.
Consumers
47
Businesses who purchase goods from wholesalers/producers and sells them to the final consumer in small quantities for use or consumption.
Retailers
48
A business who buys large quantities of stock from producers and sells these goods in large quanitities to retailers, generally at low prices.
Wholesalers
49
People who act on behalf on another person or group, acting as buyers or sellers (often) without taking ownership of the product.
Agents
50
All the processes involved in identifying and satisfying customer needs. It’s one of 4 key business functions that ensures the right goods/services reach the right customers at the right time/place.
Marketing