Marketing Midterm Flashcards

(33 cards)

1
Q

If present product in present market

A

market penetration

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2
Q

If present product in new market

A

market development

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3
Q

If new product in present market

A

product development

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4
Q

If new product in new market

A

diversification

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5
Q

Types of market environment

A
  • Economic environment
  • Technological environment
  • Political and legal environment
  • Cultural and social environment
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6
Q

Marketing Strategy Planning Process

A

Narrowing down to the best opportunities -> Developing a strategy

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6
Q

Three Basic Objectives Provide
Guidelines

A
  • Socially and Economically Useful Function
  • Develop an Organization
  • Earn Profit
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7
Q

The Competitive Environment types

A

Monopoly -> Oligopoly -> Monopolistic Competition -> Perfect Competition

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8
Q

Key Economics Forces

A
  • Global Economy
  • Rapid Change
  • Interest Rates
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8
Q

Macroeconomic factors

A

Inflation
Unemployment rate
Households
Availability of credit
Business Taxes
Booms or Recessions

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9
Q

MACRO - Environmental

A

Ethical Practices
Global Warming
Pollution
Energy and Scarce Resource Conservation
Environmentally Friendly Ingredients and Components
Recycling and Non-Wasteful Packaging

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10
Q

MACRO - Social

A
  • Population figures
  • Age profiles – age ranges, life expectancy etc.)
  • Genders – ratios of genders
  • Lifestyle Changes – urban living, leisure time, how people interact
  • Mobility migration
  • Cultural differences – changes in how people are brought up and gender roles
  • Religions
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11
Q

MACRO – Legal/Regulatory

A
  • New laws and regulations
  • Changes in laws or regulation
  • New legal institutions or other bodies
  • Changes in the way regulations are administered
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12
Q

Evaluating Opportunities in International Markets

A

<-Insensitive (Industrial Products)——Basic
commodity-type consumer products——-Sensitive (Consumer products linked to cultural variables)->

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13
Q

Market segmentation

A

involves aggregating prospective buyers into groups, or segments, that(1) have common needs and(2) will respond similarly to a marketing action

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14
Q

Bases/factors/variables for Segmenting Consumer Markets

A
  • Geographic
  • Demographic
  • Psychographic
  • Behavioral
15
Q

Geographic Segmentation Dimensions

A

Region of the world, country, region, size of the city

16
Q

Demographic Segmentation Dimensions

A
  • Income
  • Gender or age
  • Family size or family life cycle
  • Occupation or education
  • Ethnicity or social class
17
Q

Behavioral Segmenting Dimensions

A
  • Needs
  • Benefits sought
  • Thoughts
  • Rate of use
  • Purchase relationship
  • Brand familiarity
  • Problem solving approaches
  • Information required
18
Q

Psychographic Segmenting Dimension

A

Psychographics is the science of using psychology and demographics to better understand consumers. In psychographic segmentation, buyers are divided into different groups on the basis of psychological/personality traits, lifestyle, or values. People within the same demographic group can exhibit very different psychographic profiles.

A personality such as extrovert, introvert, aggressive, etc.
Values such as thinkers, believers, experiencers, achievers etc.

19
Q

Levels of segmentation

A

MASS MARKET
Full Market Coverage
Multiple SEgments
Single Segments
Individuals as Segments
CUSTOMIZTION

20
Q

Finding the Relevant Segmenting Dimensions

A

All potential dimensions

Qualifying dimensions

Determining dimensions
(product type)

Determining dimensions
(brand specific)

21
Q

Positioning

A

the act of designing the company’s offering and image to occupy a distinctive place in the mind of the target market. Positioning requires that marketers define and communicate similarities and differences between their brand and its competitors.

22
Q

Value Proposition

A

The full positioning of a brand- the full mix of benefits upon which the brand is positioned

23
Economic needs of the customer
Economy of purchase Convenience Efficiency in use Dependability Income
24
Maslow’s Hierarchy of Needs
1. Self-Actualization (desire to become the most that one can be) 2. Esteem (respect, self-esteem, status, freedom) 3. Love and belonging (friendship, family, sence of connection) 4. Safety needs (personal security, employment, resources, health, property) 5. Physological needs (air, water, food, shelter, sleep, clothes)
25
Selective exposure
our eyes and minds seek out and notice only the information that interests us
26
selective perception
screen out or modify ideas, messages, and information that conflict with previously learned attitudes and beliefs
27
selective retention
we remembered only what we really want to remember
28
Attitudes Relate to Buying Key Issues
An opinion, point of view, changing negative attittudes, ethical issues may arise, building consumer trust
29
AIO
Understanding the lifestyle of target customer has been especially helpful in providing ideas of advertising themes.
30
Consumer problem solving
Information search Identify Alternatives Set criteria Evaluate alternatives
31
Problem Solving Continuum
Routinized Response Behavior Limited Problem Solving Extensive Problem Solving