MARKETING MIX Flashcards
COM EXAM (34 cards)
MARKETING MIX
A systematic combination of 4 elements - price, place, product and promotional activities used to satisfy the needs of an organization’s target market and at the same time achieve its market objectives
MARKETING MIX FEATURES
- increasing sales and profit
- integrated approach
- link
- equilibrium
PROMOTION MIX
The process of communication with potential buyers involving information, persuasion, influence.
It includes all types of personal and impersonal communications with customers
FUNCTIONS OF PROMOTION MIX
- to build an image
- to provide information
ELEMENTS OF PROMOTION MIX
- Advertising
- Personal Selling
- Sales Promotion
- Publicity
ADVERTISING
It is any paid form of nonpersonal presentation and promotion of ideas, goods and services by an identified sponsor
ADVERTISING FEATURES
- paid form
- non personal form
- identified sponsor
- mass communication
5.wide variety of media
ADVERTISING OBJECTIVES
- new product
- goodwill
- loyalty
- educate
- competition
SALES PROMOTION
Sales Promotion refers to all those activities other than advertising and personal selling that stimulates consumer purchasing and dealer effectiveness
Activities includes distribution of free sample, premium or bonus offers, free coupons, etc
FEATURES OF SALES PROMOTION
- not a routine
2.supplement advertising - short term
- targeted
OBJECTIVES OF SALES PROMOTION
- on the spot
- immediate sales
3.old stocks - supplement advertising
- demand
PERSONAL SELLING
Personal Selling is a process of informing, assisting and persuading people to buy a service through direct personal contact and involves face to face communication between the buyer and seller
FEATURES OF PERSONAL SELLING
- Personal interaction
- Art
3.Two way communication
4.Pervasive - long lasting benefit
OBJECTIVES OF PERSONAL SELLING
- increase
- introduce
- grievances
- switch
- feedback
PUBLICITY
Publicity is a news carried in the mass media about an organization and products, services and activities which are not paid for by it.
Publicity can be positive and negative.
It is free of cost as the company does not pay for any time and space in the media
Publicity is not always under control of the company
FEATURES OF PUBLICITY
- not paid
- favourable news
- media
- no direct control
- negative
OBJECTIVES OF PUBLICITY
- inform
- highlight
- public attention
- to warn
PRICE MIX
The term price denotes the money value of a product or service.It is the amount of money that a seller is asking for the product or service he offers for sale or the amount which buyers are to pay
It not only determination of base price but also the terms and conditions for sale.
Price determines largely the sales value and profit margins.
Price structure affects the competitive position and market share of the firm.
A firm does not succeed if its price are too high or too low.
to the consumer, price determines his purchasing power and standard of living.
PLACE MIX
Place element of marketing mix refers to the distribution of the product to make them available to customer for purchase and consumption
Distribution of the product is an important factor because if the product is not available in the right place at the right time in a right quantity, they would not buy the product
FACTORS DETERMINING PRICE
- Objective of the firm
- Cost of the product
- Competition in the market
- Buying Motives
- Governmental Control
DISTRIBUTION (PLACE MIX) 2 BROAD FUNCTION
- the choice of distribution channel through which the product which the product flows from the manufacturers to ultimate consumers
- physical distribution comprising transportation and storage of goods
CHANNEL OF DISTRIBUTION
A channel of distribution is the route along which the product flows from point of production to the point of ultimate consumption or use.
A distribution channel serves as a connecting link between the producer and consumer.
CHANNEL OF DISTRIBUTION 3 TYPES OF FLOWS
- Product flows downwards from producer to consumer
- Cash flows upwards from consumers to the producers as payment of products
- Marketing information flows in both directions
CHANNEL OF DISTRIBUTION FUNCTIONS
- sorting
- accumulation
- allocation
- promotion
- risk taking