Marketing Mix Flashcards

(51 cards)

1
Q

what is the marketing mix?

A
  • the combination of product, price, place and promotion for any business venture
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2
Q

what is a product portfolio?

A
  • the mix of products the business produces and sells
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3
Q

what are 3 benefits of a product portfolio?

A
  • spreads risk
  • economies of scale
  • targeting of wider markets
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4
Q

what is a USP?

A
  • unique selling point
  • differentiates the product from its rivals
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5
Q

what are 3 benefits of having a USP?

A
  • competitive advantage
  • helps justify premium pricing
  • likely to attract more customers
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6
Q

what are the 6 purposes of packaging?

A
  • design
  • convenience
  • protection
  • information
  • environmental factors
  • cost
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7
Q

what is branding?

A
  • a name, term, sign, symbol or design that identifies a sellers products and differentiates them from competitors products
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8
Q

what are 3 reasons brand awareness is important?

A
  • brand loyalty
  • differentiate product
  • competitors may discount heavily
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9
Q

what are 3 cons of brand awareness?

A
  • high advertising costs
  • loss of brand value for 1 product can affect a whole range of similarly branded products
  • brands invite competition
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10
Q

what are 5 methods of product differentiation?

A
  • methods of promotion
  • packaging
  • form
  • the provision of add ons
  • quality and reliability
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11
Q

what are 2 arguments in favour of and against quality products?

A

+ brand image eg apple
+ customer retention
- price must be fair
- place is also important

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12
Q

what is a marketing plan?

A
  • detailed statement of how the companys marketing strategy will be put into action
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13
Q

what are 2 pros and 2 cons of having a marketing plan?

A

+ helps in achieving business objectives
+ employees will be more informed
- costly
- bad plan can demotivate employees

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14
Q

what is the product lifecycle?

A
  • the life of a product in the market with respect to sales
  • products pay through these stages at different speeds, and some dont make it past certain stages and fail
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15
Q

identify and explain the stages of the product lifecycle

A
  1. development: negative cashflow caused by spending on R&D and market research
  2. introduction: product launched onto market, sales are slow, lots of promotion is needed to boost sales
  3. growth: sales increase, gaining enough money to pay back initial investments
  4. maturity and saturation: sales increasing, slower rate of growth, competition may be entering the market
  5. decline: sales fall, must decide whether to support or remove the product
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16
Q

what are 3 reasons for changes in product life cycle?

A
  • recessions
  • fall in demand
  • products are already owned
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17
Q

what is meant by extension strategies?

A
  • a medium/long term plan for lengthening the life cycle of a product or brand, or to generate for sales
  • likely to be implemented during the maturity or decline stage
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18
Q

what are 3 examples of extension strategies?

A
  • new features
  • develop a wider product range
  • change brand appearance
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19
Q

what is the boston matrix?

A
  • shows the market share of each business’ products and the rate of growth of the markets in which they operate
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20
Q

explain the features of cash cows

A
  • high market share in a relatively slow growing market
  • money used to support new products
  • less money is likely to be used on supporting them as theyre already established
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21
Q

explain the features of stars

A
  • high market share in a high growth market
  • may need protection from competitors
  • money used to fund heavy promotion
22
Q

explain the features of question marks

A
  • low market share in a high growth market
  • product abandonment may occur
  • high levels of investment are needed to keep the products going with re-launches
23
Q

explain the features of dogs

A
  • low market share in a low growth market
  • likely to be withdrawn from the market
24
Q

what are 3 ways the boston matrix helps in managing a business’ expanding product portfolio?

A
  • analyse products success in relation to market share and growth
  • identify what products may need to be removed from the market
  • identify well performing products and increase production of them
25
what is penetration pricing?
- pricing a product at a low level initially and then raising the price once a certain market share is gained
26
what is 1 pro and 1 con of penetration pricing?
+ brand loyalty - customers may get the impression that he product is low quality
27
what is price skimming?
- charging a high price for a product with a USP for a limited period a\nd decreasing the price over time
28
what are 2 pros of price skimming?
- gain as much revenue as possible - pay off R&D costs
29
what is going-rate pricing?
- selling goods/services at a price broadly in line with the price charged by competitors
30
what is destroyer pricing?
- setting the price low enough to drive competitors out of the market - illegal as its anticompetitive
31
what is loss leader pricing?
- priced below the cost of production to attract customers
32
what is psychological pricing?
- prices are set at the level that matches what consumers may expect to pay - they perceive that theyre receiving value for the price paid
33
what is contribution pricing?
- price is based on the vc+a contribution towards overheads and profits
34
what is cost-plus pricing?
- price covers the cost of producing the good plus a profit percentage
35
what are 2 pros and 1 con of cost-plus pricing?
+ costs are passed directly on to the buyer + every good is sold at a profit - competitor actions are ignored
36
what are 2 advantages of using the righ pricing strategies?
- increase sales - take into account competitor actions
37
what are 2 disadvantages of using the right pricing strategies?
- competitors may mirror pricing strategies - expensive to promote
38
what is promotion?
- the attempt, through various forms of media, to draw attention to a product and thereby gain and retain customers
39
what are 3 objectives of promotion?
- increase sales - raise awareness - beat competitors
40
what 3 things does the method of promotion used depend on?
- target market - cost - the product itself
41
what is above-the-line promotion?
- indirect - through independent mass media - reach a wide, large audience
42
what are 5 types of above-the-line promotion?
- TV - newspapers - internet - billboards - magazines
43
what is below-the-line promotion?
- targets consumers directly
44
what are 3 types of below-the-line promotion?
- direct mailing - PR - exhibitions
45
what are 3 factors influencing the promotional method used?
- competitor actions - budget - target market
46
what are distribution channels?
- the path taken by a product as it passes from a producer to the final customer
47
what is place?
- the point where products are made available to customers
48
what are the 3 distribution channels?
- direct: manufacturers to customer - modern: manufacturer to retailer to consumer - traditional: manufacturer to wholesaler to retailer to consumer
49
what is multi-channel distribution?
- where a business uses several methods to sell their products to consumers
50
what are 2 pros and 2 cons of global marketing?
+ larger potential market + spreads risk - economic factors like income levels - degree of competition
51
what are 2 pros and 2 cons of internet marketing?
+ widens potential market + raised awareness - expensive - not everyone has the internet