Marketing Unit 1 test Part A Flashcards

(34 cards)

1
Q

What is Marketing ?

A

Marketing is the process of promoting, selling, and distributing a product or service to meet consumer needs and drive business growth

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2
Q

What are the 4 Ps of Marketing?

A

Product, Price, Place, and Promotion

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3
Q

What are the 2 C’s of a Marketing

A

Competition and Consumer

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4
Q

What does Place mean in the 4 P’s

A

Ideal locations for your products or
services. Online as well

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5
Q

What does Price Mean in the 4 P’s

A

With a full understanding of product price can be set. This will impact sales margins

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6
Q

What does Consumer mean (2 C’s)

A

Person that uses product( Doesn’t mean they bought it eg; bought for them/gift)

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7
Q

What does Promotion mean in the 4 P’s

A

Includes advertising, public
relations, social media
marketing, email marketing,
search engine marketing,
video marketing and more.

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8
Q

What does Competition mean in the 2 C’s

A

In marketing, “competition” refers to the rivalry between businesses to attract customers and achieve market share.

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9
Q

What does Product mean in the 4 P’s

A

Is a tanglible object or service that fufills customer/consumer needs

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10
Q

Direct vs Indirect competition

A

DIRECT competiton:
- Products that are similar
- Consumers choose among products that are very similar
- Example: Coca-Cola and Pepsi
INDIRECT Competition:
- Every business is in some form a competitor
- Example: Coca-Cola and Milk

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11
Q

Market research

A

Market research is a process where you study and analysis information to better interpret the market; including target audience, competitors, and industry trends

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12
Q

Product development

A

The process of creating and developing a new product, involving stages like idea generation, design testing, testing, market introduction

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13
Q

Inventory managment

A

Inventory management is the process of tracking and controlling stock levels to ensure efficient supply and meet customer demand while minimizing costs.

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14
Q

Law of Demand

A

As price goes down, demand will go up.

As price goes up, demand will go down.

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15
Q

Market equilibrium

A

Market equilibrium is a point the quantity demanded equals the quantity supplied, causing a stable market price

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16
Q

Law of supply

A

As the price of an item goes up, supply of that item
will also go up.

As price of an item goes down, supply will also go
down.

17
Q

Factors that affect demand

A

Consumer’s income (i.e. More money=more spending)
Consumer’s taste (i.e. Fashion trends)
Future expectations (i.e. Housing market)
Population change (i.e. More seniors)

18
Q

Factors that affect supply

A

Change in # of producers (i.e. Every store sells milk=lots of
supply)

Price of related goods (i.e. Less SUV’s because gas is
expensive)

Technology (i.e. manufacturing machines)

Expectations of future conditions( i.e. Recession= less houses
being built)

Cost of production

19
Q

What is a customer

A

Someone that buys products, goods, service ( does not have to use them)

20
Q

What is target market

A

A target market is the consumer group to which a particular product is directed and marketed to.

21
Q

Types of markets

A

Aggregate market- Marketed to everybody

Differentiated Markets- Markets that are categorized a specific way ( Consumer income, education level, age, gender,)

22
Q

TQM (Total Quality Management)

A

Keeping up with quality demands and continuously trying to improve quality.

23
Q

What is market share

A

Market share is the portion of the markets that is controlled by a company or products

24
Q

What are the market segments

A

Geographic, Demographic, psychographic, Behavioural

25
Explain the market segments
Geographical-Geographic area in which there is effective competition in the sale of products or services Based on where the customers live Climate of the area Size of the target city Behavioural-Based on the way customers use the product or act towards the product What kind of features people like Brand loyalty Demographics-Statistics about the population, Age, Generations, Gender, Ethnicity, Income Psychographic- Based on mental and emotional characteristics of costumers Hobbies Social Activities Lifestyle Interests
26
Maslows Hierarchy of needs
(Bottom to Top) physiological needs(food,water) Safety needs(security) Love and belonging(friendship,family) Esteem(Respect/Self respect, strength) Self-actualization( Trying to become the best one can be)
27
What is a competitive advantage in business
factors that allow a company to produce goods or services better or more cheaply than its rivals.
28
What is sustainable competitive advantage
Sustainable= permanent A Permanent advantage over your competition 4 ways companies achieve this
29
Four ways for companies to gain a sustainable competitive advantage?
Unique Selling Proposition Lower Production Costs Servicing a Niche Market Creating Customer Loyalty
30
What is unsustainble competitive advantage
Non sustainable= temporary Competitive advantages that can be easily used by competitors to gain market share
31
What are non-sustainable competitive advantages for products
Promotion Place Price Quality Benefits of use Design features
32
What are non-sustainable competitive advantages for services
Convenience quality of service selection reputation price
33
Push strategys
Product placement in stores ✰ Shelf space/floor space ✰ Dealer incentives ✰ Discounts for retailers ✰ Special displays ✰ prizes
34
Pull strategies
Creative advertising ✰ Samples ✰ Coupons ✰ Other sales promotion techniques