May 2016 Flashcards

1
Q

How would you use halon?

A

Carry extinguisher using carrying handle.
Twist and pull out the ring pin to break the plastic seal.
Hold upright with hand under handle and thumb on top of lever.
From distance of approx 1-2 metres, direct the nozzle towards base of fire.
Squeeze lever downward with thumb.
Spray in a sweeping side to side motion (open fires)
Spray in short bursts for contained fires.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
2
Q

Limitations of halon

A

Hold within 60 degrees of vertical.
When using on Class A fire, water must be used afterwards to remove the heat element.
Before discharging a halon in the flight deck, flight crew should put on their full face masks and set the oxygen regulators at 100% (diluter level)

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
3
Q

What is the duration of halon?

A

Approx 9 seconds when used correctly

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
4
Q

When does cabin crew member carry out a pre flight check?

A

Pre flight check is to be conducted at the firs sector for each crew and anytime the aircraft is left unattended or a change of aircraft.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
5
Q

Pre flight check of manual demo kit

A

Correct contents, quantity, and securely stowed

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
6
Q

Contents of manual demo kit

A

One demo life jacket
One demo oxygen mask
One demo seat belt
One demo safety instruction card (correct for aircraft type)

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
7
Q

When is manual demo kit used

A

Should the safety video fail, the kit is used to carry out a manual pre flight and emergency safety briefing to passengers

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
8
Q

When does the sterile flight deck policy start on departure

A

Starts From final aircraft door closure and ends when fasten seat belt sign is switched off after take off.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
9
Q

When does sterile flight deck policy start for arrival?

A

Starts when fasten seat belt sign is switched on for descent and ends when the first aircraft door is opened.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
10
Q

What is the communication protocol during the sterile flight deck phase?

A

In event of an abnormal/emergency situation, cabin crew should contact the purser or CSV who will in turn contact the flight deck.
Entry into the flight deck is not permitted, except when cabin crew are requested to enter by the operating flight crew for safety related issues.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
11
Q

When does the no contact period start on departure?

A

Starts from the start of the take off roll and ends when the landing gear retracts.
(Crew incl purser shall not contact flight crew during this period)

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
12
Q

What does door ownership mean?

A

Cabin crew assigned to a door has ownership for:
Arming and disarming
Preflight check

No cabin crew will
Perform these duties on behalf of another

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
13
Q

Why is the PA for arming of the door and who makes it?

A

Purser PA “cabin crew prepare all doors and cross check”

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
14
Q

What is the PA for disarming the dooor and who makes it?

A

Flight crew PA “cabin crew prepare all doors and crosscheck”

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
15
Q

What are the normal door operation SOPs upon arrival?

A
  • fasten seat belt sign must be switched off
  • purser to make a PA “clear to open doors” after seat belt sign switched off.
  • ground personnel will knock on the viewing window, cabin crew to acknowledge the knock by signalling with a thumbs up through door window
  • door operator must have a checker present prior to opening the cabin door: operater verbally states “door disarmed”. Checker verbally states “door disarmed, clear to open door”
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
16
Q

What is the definition of a slow decompression?

A

It is a slow escape of pressure which may or may not be apparent to crew or passengers. It may occur due to a failed pressurization system, a cracked window or door seal.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
17
Q

What are the subjective and objective signs of a slow decompression?

A

Objective: hissing sound in affected area
Subjective: gradual cold sensation

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
18
Q

What are cabincrew actions during a slow decompression?

A

Inform the flight crew and other cabin crew members.
Move passengers away from the area. If not possible, passengers must fasten seat belts.
Use pillows and blankets to cover the leak and reduce noise level.
Monitor the area regularly.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
19
Q

What is the definition of a rapid decompression

A

It may be caused by the loss of a window, door or structural damage, allowing the cabin pressure to escape rapidly out of the cabin.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
20
Q

What should the cabin crew do if smoke or fumes are present in the cabin?

A

Move pax away from the affected area
Distribute wet towels to pax and instruct them to cover their nose and mouth, bend down at armrest level and breathe normally.
Avoid opening the flight deck door, unless absolutely necessary

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
21
Q

What are cabin crew actions upon discovering an over fire?

A

Keep oven door closed to deprive fire of oxygen, as fire may self extinguish.
Switch off current.
Open oven door slowly, use a halon, close the door.
Repeat steps as necessary.
Check for secondary fires and monitor the area.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
22
Q

What are cabin crew actions upon discovering oven smoke?

A
Close oven door
Switch off current
Open oven door slowly to investigate
Close oven door if no fire present
Stand by with halon
Monitor area
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
23
Q

When fire is extinguished, what should crew actions be?

A

Check that no re-ignition is possible. All burnt non electrical material should be thoroughly soaked. Use water from galley, coffee, tea, carbonated, non alcoholic beverages.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
24
Q

What colour are the girt bars when the B777 door is armed/disarmed

A

Armed: yellow
Disarmed: black

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
25
Q

What is the pre flight check for the B777 doors?

A

EPAS pressure gauge needle must be in the green zone.
The red arrow must align when the door is closed.
(If the arrow is not aligned, the EPAS has been manually deactivated and the door is not ready for flight)
The door slide raft pressure gauge needle must be in the green zone.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
26
Q

Steps to disconnect slide raft (b777)

A

Lift the flap.
Pull the white release handle.
Cut the mooring line.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
27
Q

Should the slide raft fail to inflate automatically, what would you do? (B777 - LR1245)

A

Pull the red manual inflation handle located of RHS of gift bar.
If it does not inflate, physically block the exit and redirect passengers to the nearest usable exit.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
28
Q

During an emergency, if an evacuation is required, where would you find he evacuation command switches?

A

In the flight deck

On the crews with panel at each cabin crew station

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
29
Q

When the system is activated, what are the audio, visual indications that you would see in the cabin?

A

The following indications are observed at all station CSPs:
Flashing red light
Pulsating audio signal

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
30
Q

How can the evacuation horn be silenced?

A

From the Horn Shut Off:
Silenced the EVAC born at that station only.
Illuminates at the station were the horn is silenced.
Note: in a smoke filled cabin, consideration should be given to not resetting the system as the evacuation horn may assist in directing passengers to the exits.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
31
Q

Where can the evacuation system be reset from?

A

The system can be reset only from the station that initiated the evacuation signal.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
32
Q

Who does the pre flight check for the lavatory ionization/photoelectric smoke detector and what is the pre flight check? (B777)

A

Done by cabin crew.

Pre flight check: green steady power indicator light is ON

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
33
Q

What is the pre flight check of the lavatory fire extinguisher?

A

Push the waste bin flap cover down.

Ensure the dots on the temperature indicator are grey in colour.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
34
Q

When the extinguisher is discharged, what are the indications that you would observe? (B777)

A

Grey dots on the indicator turn black when exposed to high temperatures.
Colour of the nozzle tips change to an aluminum colour if the extinguisher is discharged.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
35
Q

When either smoke detector is activated, what are the audio and visual indications that you would observe in the cabin?

A

1) red alarm indicator light in the smoke detector illuminates.
2) alarm horn ON inside the lavatory.
3) flashing Amber lavatory call light on the MCL closest to the affected lavatory
4) flashing Amber lavatory call indicator light/reset switch above the lavatory door.
5) a continuous chime sounds in the cabin near the affected lavatory
6) a SMOKE DETECTED window is displayed on the CACP indicating the affected lavatory. Pushing the CLeAR button removes the window. A SMOKE DETECTED message remains in the lower LHS of the screen in red text
7) a lavatory smoke EICAS message is displayed in the flight deck

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
36
Q

What is the pre flight check of the ELT? (B777

A

Correct qty and securely stowed.
Switch in AUTO position.
Ensure antenna is footed.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
37
Q

Describe the operations of the ELT on land (b777)

A

Remove the locking pin from the bracket assembly.
Remove the ELT from Ts mounting bracket.
Erect the antenna.
Pull the toggle switch up and move it to the “ON” position.
Place the ELT vertical in a high area, free from instruction

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
38
Q

Describe the operations of the ELT on water, and how long would it transmit a signal for?

A

Pull toggle switch up and move it to the ON position.
Attach to the slide raft using the lanyard.
Place in water and allow it i float.
The visual and audio indicators will confirm ELT activation.
The high energy battery has a duration of greater than 48 hours.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
39
Q

Where are the ELT/ADT located on this aircraft? (B777)

A

B777-300: L1 and L5

B777-200: L1 and L4

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
40
Q

What is the pre flight check for the AdT 406s (a380)

A

Correct qty and securely stowed
Switched to ARMED position
Ensure antenna is fitted

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
41
Q

Where are the adt 406s located?

A

ML5 and UL1

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
42
Q

How would you remove an ADT 406s from its brackets in order to take it with you off the aircraft?

A

Unfasten the Velcro strap securing the ADT to the mountain bracket.
Pull firmly on the ADT to break the metallic strap at the AIM (activation identification module) side.
Remove the ADT from its mounting bracket, the antenna is spring loaded and will deploy automatically.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
43
Q

What is the operation f the ADT 406s on land?

A

Pull the toggle switch up and move it to the ON position.
An automatic self test is performed and the ADT is in a waiting position for about 30 seconds. This state is displayed by a flashing indicator light. This delay avoids inadvertent activation.
Place the ADT vertical in a high area, free from obstruction.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
44
Q

What is the pre flight check of the fire sock? (A380)

A

Correct quantity and securely stowed.

Seal intact or the tamper indicator in place.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
45
Q

Where are the fire socks

Located on a380?

A

Flight deck, ML2 & UL2

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
46
Q

What is the pre flight check of the fire protective gloves

A

Correct qty and securely stowed.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
47
Q

Where are the fire protective gloves located on the A380v

A

Flight deck, ML2, ML4, UL1, UL3

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
48
Q

What is the pre flight check of the a380 cabin door?

A

Door owner to ensure that door is disarmed and the safety pin is in place with the flag in good condition.
The doors and slides status shall be pre flight checked by the purser from the FAP.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
49
Q

When will the slide armed light illuminate on the a389 door?

A

sLIDE ARMED light illuminates white and steady when:
The door is in the armed position
The door control handle is lifted

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
50
Q

When will the cabin door buzzer activate

A

When the cabin pressure light flashes red, and the door control handle is lifted farther than 3 degrees.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
51
Q

How do you disconnect an upper deck slide from the aircraft?

A

Lift the flap.
Remove the slide raft release handle from the pouch.
Pull the release handle. (The pulling force needed is 40kg. May require assistance from raft occupants)
Cut the mooring line (safety knife is in the pouch located at the door sill end of the slide raft)

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
52
Q

What actions would you take if the slide raft does not inflate automatically?

A

Press the MIo (when it illuminates red).

Must only press it if the slide is not inflated but is fully deployed.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
53
Q

What will you do if a slide raft becomes deflated during an evacuation?

A

The deflated slide raft can be used as an apron slide.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
54
Q

How do you disconnect the main deck slide raft in a ditching?

A

Lift the flap.
Pull the white release handle.
Cut the mooring line.
(A safety knife is located in a pouch on the upper chamber on the right hand side of the slide raft)

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
55
Q

Where is the upper deck survival kit located?

A

In the upper deck door lining.

Protected by a quick release cover, which can be removed easily.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
56
Q

When do the emergency lights come on automatically? (A380)

A

All emergency lights will
Illuminate automatically in case of an essential power failure provided that:
The flight deck switch is in the ARM position.
Te cabin switch is in OFF position.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
57
Q

If the emergency lights fail to come on automatically, where can you manually activate the emergency lights?

A

Can be manually activated from the flight deck and the FAP switches.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
58
Q

What is te duration of the emergency lights?

A

Approx ten minutes

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
59
Q

When will the emergency lights illuminate on the slide rafts?

A

The slide rafts and escape slides are equipped with an integral lighting system provided along the longitudinal
Tubes and across the bottom of the slide which will illuminate upon deployment.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
60
Q

Where are the evacuation command switched on the a380?

A

The flight deck overhead control panel.
The cabin FAP at ml1 or ul1.

(Pressing on fap initiates a buzzer in flight deck with no indications in the cabin)

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
61
Q

When the system is activated, what are the audio/visual indications in the cabin?

A

EVAC signal sounds throughout the cabin via loudspeakers.
EVAC reset hard key flashes red on all FAPs and mini FAPs.
The red indicator light flashes and the message !evacuation! Is displayed on all AIPs.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
62
Q

Where can the evacuation be cancelled from? (A380)

A

The EVAC signalling command can be cancelled from the flight deck command switch.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
63
Q

What happens when you reset the EVAC system from the hard key on the FAPs or mini FAPs

A

Both the audio and AIP indications in the corresponding area are cancelled.
The EVAC reset light will remain flashing until the flight crew cancel the EVAC command from the flight deck.

64
Q

When will the cabin pressure light flash red on the a380?

A

When there is residual pressure in the cabin, provided that:
The escape slide/slide raft is disarmed.
All engines are off.

Cabin crew must refrain from opening the door, immediately report it to the purser, who shall inform the flight crew

65
Q

Which doors are equipped with slide extensions on the a380?

A

M1 doors to cover the various ranges of sill heights that may be produced by different aircraft attitudes in a crash situation.

66
Q

In case te slide extension does not deploy, what are the audio/visual indications?

A

SLIDE NOT READY indicator on DSIP will flash red
Buzzer will sound for 120 seconds.

(Will not deploy in a ditching situation as extensions do not have a raft capability)

67
Q

Steps to disconnect the main deck slide raft?

A

Lift the flap.
Pull the white release handle.
Cut the mooring line.

Safety knife located in pouch on upper chamber on right hand side of slide raft.

68
Q

What is the state of oxygen in the flight deck (a380)

A

Gaseous state

69
Q

What is the state of the cabin automatic drop down oxygen system? A389

A

Gaseous state

70
Q

During the flight if a rapid decompression occurs, how would the cabin automatic drop down oxygen system deploy? A380

A

Automatically at 14000 feet cabin altitude (+- 500ft) all service units open release oxygen masks.
Electrically from the flight deck overhead panel by pressing the MASK MAN ON switch.
Manually from each individual using a MRT

71
Q

How would you activate the cabin automatic drop down oxygen system? A380

A

Oxygen flow is initiated to the individual mask when the mask is pulled down.
Oxygen will flow in the pulled mask only.

72
Q

Who does the pre flight check for lavatory smoke detector and what is it? A380

A

Collectively done by the purser by pressing the SMOKE DETECT key on the fap. It displays the smoke detector status for both aircraft decks.
The squares on the aircraft diagrams indicate the locations of the smoke detectors.

73
Q

Who does the pre flight check of the lavatory automatic fire extinguisher and what is it? A380

A

Cabincrew.
The needle on the pressure gauge should be in the green zone.

(One above each lavatory waste bin. Some lavatories may be fitted with additional bins for towel disposal.)

74
Q

When te smoke detector is activated, what are the audio and visual indications?

A

1) repetitive triple low chime every 30 seconds
2) flashing Amber light on ACPs
3) flashing Amber light on the exterior wall of the affected lavatory/cws/crc
4) flashing re light in all AIPs and a message in the display screen of each AIP identifying the lavatory/cws/crc when affected by the smoke.
5) affected location is displayed graphically on the SMoKE DEtECT page on both FAPs.
6) affected location is identified in a text message on the SMoKE DETECT page on all mini FAPs.
7) the SMoKE RESET hard key on all FAPs and mini FAPs will
Illuminate.

75
Q

How can you reset the audio and visual indications in the cabin? A380

A

By pressing the SMOKe RESET hard key on any of the FAPs or mini FAPs. This resets the audio and some visual indications.
Remaining visual indications will be visible until all the smoke has dissipated.

76
Q

Can cabin crew assess the bomb threat?

A

Under no circumstances will the cabincrew assess the bomb threat.

77
Q

What are the 2 categories of a bomb threat?

A

Red and green

78
Q

What is the pa the captain will make in case of a bomb threat (red warning) on ground.

A

This is the captain, purser to the flight deck.

79
Q

What is the name of the checklist the May be used by ground personnel and or cabin crew in case of a bomb threat on ground.

A

Emirates on ground aircraft security search checklist

80
Q

What pa will the captain make in flight to alert the cabin crew of a bomb threat (red warnig)?

A

This is the captain, purser to the flight deck

81
Q

What is the name of the checklist cabin crew must use in flight during cabin search procedures in a red warning situation?

A

Emirates in flight cabin search checklist

82
Q

Name 3 areas where initial search during the red warning in flight will take place?

A

Toilets, galleys, jump seats, floor storages, emergency equipment stowages, closets, crc
On a380: also spa, lifts, CWS

83
Q

Where is the LRBL?

A

A380: main deck aft right hand door
B777: aft right hand door

84
Q

What is the objectce when dealing with disruptive/unruly passengers?

A

Protect the safety and security of all crew and passengers on board.
Calm the individual down.
Take the appropriate action to prevent the situation from escalating

85
Q

Can you state the formal warning?

A

On behalf of the captain, your behaviour is unacceptable. If it continues, we will be forced to take further necessary action against you.

86
Q

What does LeAP stand for?

A

Listen actively
Empathize
Ask open questions
Paraphrase

87
Q

What do the four Ds stand for?

A

Delay
Distract
Dilute
Deny

88
Q

What is the traffic light guide?

A

A tool to assist crew to identify and manage pax behaviour influenced alcohol.

89
Q

Can you state three behaviours/signs associated with the red zone of te traffic light guide?

A
Moves in slow response
Responds slowly to questions
Appears glassy eyes
Loses train of thought
Makes irrational statements
Spills drinks
Stumbles or falls down
Is unable to sit straight
90
Q

Can you state three behaviours/signs associated with the yellow zone of traffic light guide?

A
Shows reduced inhibitions
Has impaired judgment
Talks/laughs louder than normal
Seems overly friendly
Argues or baits
Uses foul language more frequently
Increases alcohol consumption
Is careless with personal belongings.
91
Q

Can you you state three behaviours/ signs associated green zone of traffic light guide?

A

Sociable
Relaxed
Comfortable
Happy

92
Q

Where is each cabin crew security search checklist located

A

Under each cabin crew jumpseat

93
Q

When will the cabin crew start their pre flight security search?

A

Upon hearing the pa made by the purser: “all cabin crew please start your security search now”

94
Q

Wha is the procedure regarding the pre flight security search of the galley conducted at out stations?

A

Search in and behind all carts and containers.

Search the interior of meal carts by breaking seals on both sides.

95
Q

What is the HOT principle?

A

A tool to assist CSV/purser in the initial evaluation of a questionable item discovered pre flight, in flight, or post arrival. It is not to be used during red warning situation.

96
Q

When are crew responsible to control access to the aircraft?

A

Once they arrive on board until they disembark the aircraft.

97
Q

Which crew member is responsible to control access at an open door?

A

The crew member assigned to that door is responsible to control access. Should the crew member be elsewhere, they must assign another crew member.

98
Q

How many doors are recommended to be open during the pre flight security search?

A

Recommended to have only one door open

99
Q

What is required if a person refuses to provide identification

A

Challenge
Report
Follow

100
Q

What are the three main elements that assure that restraining techniques are successful and effective?

A

Speed
Surprise
Teamwork

101
Q

Where are the most effective pressure points on the back

A

Between the shoulder blade and ribs on each side of the back

102
Q

During sitting technique, what will you do after fastening the seat belt?

A

Secure the legs using the shin on the top of the thighs and restrain the legs

103
Q

An endangering passenger is standing in the galley, how do you put them down?

A

Left hand in th shoulder pushing down, right hand on the centre of the body pushing forward and down while kicking behind the knee.

104
Q

Where is the restraint kit located?

A

Under purser jumpseat

105
Q

What is te contents of the restraint kit?

A

3 pairs of handcuffs (reusable)
2 straps
1 key
1 release tool

106
Q

What is the use of the release took?

A

To cut th cuffs or straps in an emergency

107
Q

What is the use of the key?

A

To loosen or open the key cuffs

108
Q

What are the three phases of hijacking?

A

Intimidation phase
Custodial phase
Resolution phase

109
Q

Who are sleepwrs?

A

Accomplices to the hijackers. They will only make themselves known if necessary.

110
Q

What should the cabin crew do during an aircraft storming?

A

Get down immediately
Keep hands visible
Instruct passengers to do the same.
After aircraft storming, and once the aircraft has been secured by the special forces, the flight crews cabin crew and passengers will be removed from the aircraft.

111
Q

Who will identify the cabin crew

A

The captain of a company rep will identify the cabin crew

112
Q

What is the london syndrome?

A

Characterized by a hostage verbally and or physically antagonizing a hijacker. This has resulted in hostages being hurt or killed.

113
Q

What is John Wayne syndrome?

A

This is where feelings of helplessness, guilt and self loathing manifest as a result of being unable to take action against the hijackers. Hostage may be reduced to tears as feelings of guilt build.

114
Q

After hijacking situation, are cabin cre allowed to give interviews to media?

A

No

115
Q

To who should media interests be referred?

A

To Emirates corporate communications, media relations,

116
Q

If a collapsed casualty responded after you tapped the shoulder and shouted in both ears, what condition are you possibly dealing with

A

Fainting

117
Q

In wha position will you place a casualty who fainted?

A

Lay flat and elevate legs

118
Q

What will you do if the casualty is unresponsive and breathing normally (3 points including position)

A

Place in the recovery position
Give oxygen and loosen tight clothing
Keep warm with a blanket
Inform CSV/purser and flight deck
Monitor vital signs and contact medlink using the tempus IC if available
Monitor airway and breathing every minute for 10 seconds

119
Q

What action will you take if a casualty is unresponsive without normal breathing?

A

Start cpr and use Defib as soon as possible

120
Q

How will you perform hear compressions on an adult?

A

With two hands in the centre of the chest between te nipple line. Use the heel of hand to compress. Depth should be at least 5cms but no more than 6cms

121
Q

What is the speed of compressions when performing cpr

A

100 to 120 compressions per minute. (30 compressions delivered within 15-18 seconds)

122
Q

How do you perform chest compression on a baby?

A

With two fingers in the centre of chest just below the nipple line, about 4cms depth.

123
Q

What is the purpose of performing chest compressions on a casualty who is unresponsive without normal breathing?

A

To pump the blood and oxygen around the body

124
Q

What are the two types of protective devices that the crew can use during rescue breathing?

A

Face shield and pocket mask

125
Q

What technique is used to deliver rescue breaths using a face shield on an adult , child and baby?

A

Mouth to mouth for an adult and child

Mouth to nose and mouth on a baby

126
Q

What will you do if the chest did not rise with your first breath

A

Re tilt the head to open the airway before giving the second breath

127
Q

How would you use the pocket mask on a baby

A

Upside down (pointed tip placed over the chin)

128
Q

What will you observe in a casualty with a partial blockage of the airway?

A

Coughing
Difficult talking or breathing
Anxiety/distress

129
Q

How will you manage a casualty with a partial blockage of the airway?

A

Encourage to continue coughing

Reassure and do not leave unattended

130
Q

What will be the signs and symptoms of a complete blockage of the airway?

A
Unable to cough, talk or breathe
Wheezing sound
May grasp throat
Blueness of lips
May become unconscious
131
Q

How will you manage a conscious baby with a complete blockage of the airway

A

Lag the baby face down along the forearm
Give five back slaps with heel of your hand between the shoulder blades
If the object does not come out after the five back slaps, turn the baby onto its back, supporting the head.
Give five chest trusts with two fingers in the same location as chest compressions
Repeat until object is out and baby can breathe or until he stops responding

132
Q

Name three medications in fak and their usage

A

Antacid for relief of heartburn and indigestion (neogastro, maalox plus)
Medication for motion sickness (stugeron)
Medication for nausea and vomiting (navidoxine)
Medication for suspected heart attack (aspirin)
Medication for relief of mild allergies in adults (telfast)
Medication for pain/fever in infants/children (adol drops)
Medication for pain/fever (paracetamol tablets)
Medication for diarrhea (Imodium)
Nasal spray for nasal congestion (otrivin)
Inhaler for relief of asthma attack (ventolin)

133
Q

What are the two burnings in the fak that you can use to treat a burn?

A

Burn shield

Burn jel

134
Q

Which medication in fak can be given to a child or baby after a febrile convulsion

A

Adol drops

135
Q

Which bandage from this used to secure a dressing to a wound?

A

White bandage

136
Q

What possible signs pump toms could be present in a casualty suffering from an anaphylactic reaction (name 3)

A
Swelling of face tongue and airway
Difficulty breathing with wheezing sound
Anxiety
Itchy rashes or hives on face and body
Signs and symptoms of shock
Loss or altered leek of consciousness
137
Q

What procedure will yo if the casualty has a history of anaphylactic reaction and is able to administer the epidemic, however does not have their own medication with them?

A

Give the epipen from EmK. No permission required from medlink
Contact medlink for further advice

138
Q

What will you do if thrY does not have a history of this condition

A

Contact medlink immediately who may advise the crew to inject the epipen.
If unable to establish a connection to medlink, make a PA for a medical
Professional On board who will administer the epipen.
If no medical professional, cabin crew who are trained and confident can administer the epipen to the casualty
Continue contacting medlink until a connection is established.

139
Q

What other actions will you take to manage this passenger after administration of epipen?

A
Reassure
Give oxygen and loosen tight clothing
Sit in upright position
Monitor vital signs
Treat for shock
Inform CSV/purser and flight deck
140
Q

What will you do if a passenger suffering from DVT asks you for aspirin to help Manage the condition

A
Do not give aspirin as it is only intended for managing heart attack cases.
Contact medlink for further advice.
Reassure
Gain history - use SAMPLE
Give oxygen and loosen tight clothing
Inform seniors
141
Q

What advice will you give to a passenger with DVT to prevent dislodging the clot?

A

Raise the leg and advise not to walk around.

Do not massage the affected area.

142
Q

What is renal colic and how will you manage this condition?

A

Severe pain in the low abdomen due to a stone in the kidneys.
Follow basics procedures.
Encourage fluids
Apply warm compress to the abdomen.
Administer medication for renal colic from the FAK if required

143
Q

Which medication could be given for renal colic?

A

Buscopan tablet - follow the dosage guide in the kit. If in doubt, contact medlink for advice.

144
Q

Mention at leat four points from the basic procedures that crew should follow for all medical incidents on board

A
Reassure the casualty
Gain history - use sample technique
Give oxygen and loosen tight clothing (high flow)
Never leave the casualty unattended
Monitor vital signs
Place in recommended Positio 
Inform seniors
Contact medlink
Administer medications as appropriate
145
Q

What device can you measure a casualtys pulse rate and oxygen saturation rate?

A

Pulse oximeter from the semk

146
Q

A casualty claims he has a fever, how will you check his body temperature

A

The fever scan can be used to measure the casualtys temperature.
Ensure the forehead is dry before pressing the feverscan against it
The colour bar will indicate the temperature after fifteen second the thermometer can be used multiple times and reused on other pax
It should be washed with soap and water or wiped with an alcohol swab in between passengers

147
Q

How will you check the pulse rate of a baby?

A

Ow use two fingers (never the thumb) to check the brachial pulse at the baby’s inner upper arm
Count the pulse for one minute

148
Q

Mention at least three signs or symptoms of communicable diseases that a pax could exhibit

A
Persistent temperature of 38 degrees or greater
Appearing obviously unwell
Persistent coughing
Impaired breathing
Persistent diarrhea
Persistent vomiting
Skin rash
Abnormal bleeding
Confusion
149
Q

What will you do if while dealing with a casualty with persistent vomiting, you get accidentally splashed in the eye with the casualtys body fluids.

A

Wash out using cold clean water (tap or bottled)
Obtain medical history info from pax
Report to purser or CSV
Contact medlink
Crew accident report form must be completed
Contact emirates group Medical services - occupational medicine department

150
Q

How will you manage a ope red of having a communicable disease? (3 points)

A

Contact Medlink immediately and follow their advice. If unable to establish connection, PA for medical assistance on board.
Inform flight deck as soon as possible so that the destination station can be informed before arrival/ or offload can be arranged if required.
Retrieve the UPK from its storage. Use contents as required.

151
Q

What standard precaution should crew follow when handling bodily fluids? (Two points)

A

Always wash hands with soap and water if visibly soiled and befor and after treating a casualty. Alcohol rubs/sanitizers do not replace hand washing but should always be used after wearing gloves.
Always cover any cut or broken skin you may have with waterproof dressings.

152
Q

What items are available for crews protection when delivering rescue breaths and where are they located?

A

Face shield - resuscitation kit

Pocket mask - resuscitation kit and fak

153
Q

If a customer requests you to dispose of a used needle, what will you do?

A

Take the sharps box from the hrk
Give the customer the sharps box and ask them to place the used needle in the container themselves.
Crew must not hold the sharps box while a used needle is bein disposed of in the container.
Secure the sharps box by closing the lid and ensuring it is locked.
Record the flight details on the sharps box
Hand over to the purser.

154
Q

Mention two personal protective equipment and their purpose in preventing spread of infection

A

Gloves - should be worn when handling body substances. This will prevent direct contact and contamination.
Goggles - worn to prevent infections from splashes of body fluids such as blood or saliva.
Masks - prevent contraction of infectious viruses through the air. They protect the wearer from inhaling droplets which are transmitted by close contact and usually travel a short distance (up to three feet)

155
Q

Pre flight check of Kidde Halon fire extinguisher

A

Correct qty and securely stowed
Pressure gauge pointer is in the green zone
The ring pin is in place through the handle and the lever
Plastic seal intact