Menu and Foundation Test

Question 0

What are the ingredients of an Everything Omlelet?

Answer 0

Ham, American cheese, tomatoes, garden mix, mushroom

Question 1

Name the 7 steps of Service.

Answer 1

1) Greet guest 30 sec.
2) Take Order
3) Deliver ABC steps
4) Deliver food/ deliver check
5) Check back 2 min./ deliver check
6) Pre bus/ suggest desert
7) Deliver dessert/ thank guest

Question 2

What are the ingredients of a Granny’s Omlelet?

Answer 2

Ham, American cheese, tomatoes, garden mix, hash browns covered in cheese sauce

Question 3

What choices come with all omelets and egg plates?

Answer 3

Hash browns OR Breakfast potatoes. Choice of Toast OR Pancakes OR Muffin on request.

Question 4

How would you describe a French Silk Pie to a guest?

A. Chocolate crunch and spiced chocolate topped with mint chocolate.

B. Creamy chocolate topped with real whipped cream and dark chocolate curls.

C. Mint chocolate base with spiced chocolate graham crust.

D. Shredded coconut base filled with chocolate morsels.

Answer 4

B. Creamy chocolate topped with real whipped cream and dark chocolate curls.

Question 5

How many eggs are in a premium omelet?

Answer 5

3

Question 6

How many strips of bacon per order?

Answer 6

4

Question 7

How many links per order?

Answer 7

4

Question 8

How many patties per order?

Answer 8

2

Question 9

How many strips of Canadian bacon per order?

Answer 9

3

Question 10

What are the different amounts of pancakes?

Answer 10

3 OR 5

Question 11

What are the different amounts of French Toast?

Answer 11

3 OR 5

Question 12

Which of these is the AAA method for handling Guest concerns or complaints?

A. Acknowledge, Apologize, and Act

B. Act, Apologize, Apologize again

C. Acknowledge, Act, Apologize

D. Always Act Apologetic

Answer 12

A. Acknowledge, Apologize, and Act

Question 13

What are the topping choices on our waffles?

Answer 13

Strawberry OR Blueberry

Question 14

What comes with the potato pancakes?

Answer 14

2 oz. Apple sauce and 2 strips of bacon

Question 15

What information do you need when taking a To-Go order?

A. Time to be picked up

B. Name, order, telephone number, time to be picked up

C. Telephone number and credit card info

D. How many silverware and napkins to include

Answer 15

B. Name, order, telephone number, time to be picked up

Question 16

What is on a Supreme Sandwich?

Answer 16

Bacon, cheese, lettuce, tomato, onion, and BBQ sauce

Question 17

Name a Food Safety practice used when packaging bakery items.

A. Use deli paper, gloves, or tongs- never use bare hands

B. Never let two different items touch each other

C. Wear a hairnet

D. Always leave doors open to make it easier to retrieve pies

Answer 17

A. Use deli paper, gloves, or tongs- never use bare hands

Question 18

What kind of cheese is used to prepare the Ham and Cheese Omelet?

Answer 18

American

Question 19

How many ounces of salad mix are used to prepare a dinner salad?

A. 3 oz.

B. 4 oz.

C. 5 oz.

D. 6 oz.

Answer 19

A. 3 oz.

Question 20

How many eggs are used to prepare a Granny’s Country Omelet?

A. 4 eggs

B. 2 eggs

C. 3 eggs

D. 5 eggs

Answer 20

C. 3 eggs

Question 21

How would you describe Perkins hollandaise sauce to a Guest?

A. Rich and creamy

B. Greasy and heavy

C. Sweet and spicy

D. Tangy and tart

Answer 21

A. Rich and creamy

Question 22

What are the potato potions available with a Classic Egg Favorites entrée?

A. Baked or mashed

B. Breakfast potatoes or Hash browns

C. French fries or hash browns

D. No potatoes are included

Answer 22

B. Breakfast potatoes OR hash browns

Question 23

Which type of egg is cooked to Sunny Side Up stage, then flipped for 15 seconds with runny yolk and opaque whites?

A. Scrambled

B. Basted

C. Over Hard

D. Over Easy

Answer 23

D. Over Easy

Question 24

Dressings for side salads are served on top of the salad. A. True B. False

Answer 24

A. True

Question 25

What comes on a side salad?

Answer 25

2 cherry tomatoes, cheese, crouton, 3 oz. lettuce and 2 oz. of dressing

Question 26

What is on the Country Biscuit and Egg Platter?

Answer 26

2 eggs, cup of gravy, biscuit, bacon OR sausage, breakfast potatoes OR hash browns

Question 27

During Kids Eat Free, how many kids' meals are free with the purchase of 1 adult entrée? A. 2 free kids' meals with each adult entrée B. 1 free kids' meals with each adult entrée C. 1 free kids' meals with 2 adult entrées D. None

Answer 27

B. 1 free kids' meals with each adult entrée

Question 28

What steps do you use to add on items on a guest check?

Answer 28

Your number, check number, pick up check, add item, print check

Question 29

If you find substandard food on plates or in the pantry, what must be done? A. Don't serve it; insist that it be remade correctly B. Take out the incorrect ingredients before the guest sees them C. Serve it in the way it was made D. Ask the guest if they want it anyways

Answer 29

A. Don't serve it; insist that it be remade correctly

Question 30

Condiments are delivered to the table at Step 5. A. True B. False

Answer 30

B. False

Question 31

What kinds of Base muffins do we have?

Answer 31

Blueberry, Banana nut, Cinnamon Apple, Chocolate, Raspberry Cream, Cranberry Orange

Question 32

What kinds of cookies do we have?

Answer 32

Sugar, Chocolate chip, peanut butter chocolate chip, oatmeal raisin

Question 33

What kinds of cream and fruit pies do we have?

Answer 33

Chocolate French Silk, Coconut Cream, Peanut Butter Brownie, Lemon Merg., Cherry, Apple, Caramel Apple, Wildberry (sugar free), Pecan

Question 34

When do you leave the guest check at the table?

Answer 34

When you deliver the food or 2 min. check back

Question 35

Describe a Sunny Side Up egg.

Answer 35

Fried egg, not flipped

Question 36

Describe an Over Easy egg.

Answer 36

Flipped egg- yoke runny and whites done

Question 37

Describe an Over Medium egg?

Answer 37

Flipped egg- yoke starting to get firm and whites done

Question 38

Describe an Over Hard egg.

Answer 38

Egg yolk broke and yoke and whites are both well done

Question 39

Describe an Over Well egg.

Answer 39

Flipped egg- yolk and whites well done

Question 40

Describe a Basted egg.

Answer 40

Not flipped- egg is streamed, shiny appearance

Question 41

What types of juices?

Answer 41

Apple, orange, and cranberry

Question 42

What are some of the steps of Team service?

Answer 42

Deliver food, pre bus, seating the door bussing tables

Question 43

What beverages are free refills?

Answer 43

Pop, coffee, tea, lemon aid *Hot chocolate, French Vanilla cappuccinos get 1 free refill

Question 44

After delivering the food, how long till you check back with your table?

Answer 44

2 min. check back

Question 45

Is it optional to use a tray when carrying out more than two items? A. True B. False

Answer 45

B. False

Question 46

What comes on a Mag 7 (not in menu)?

Answer 46

2 eggs, 2 strips of bacon OR 2 links, 3 pancakes

Question 47

What comes on a Trem 12?

Answer 47

3 eggs, 4 strips of bacon OR 4 links, 4 pancakes, hash browns OR breakfast potatoes

Question 48

What comes on an All American?

Answer 48

2 eggs, 2 strips of bacon OR 2 links, hash browns OR breakfast potatoes, and white, wheat OR rye toast

Question 49

What type of salad dressing do we offer?

Answer 49

Ranch, red French, Italian, thousand island, blue cheese, raspberry vinegarette, FF Ranch, FF Italian, honey mustard, vinegar and oil

Question 50

What comes on the Fit Favorite Spinach and Mushroom Scramble?

Answer 50

Egg beaters, scrambled eggs, tomatoes, onions, spinach, mushrooms Served with Canadian links, fresh fruit, dry toast

Question 51

What comes on the Classic Egg Benedict?

Answer 51

Two basted eggs, Canadian bacon on a grilled English muffin covered in hollandaise sauce Served with muffin OR fruit, hash browns OR breakfast potatoes

Question 52

What comes on the Country Cookin' Egg Benedict?

Answer 52

2 basted eggs, sausage patties, American cheese on a grilled English muffin covered with creamy gravy, sprinkled American cheese and tomatoes Served with muffin OR fruit, and hash browns OR breakfast potatoes

Question 53

What comes on the New Shareable Sampler?

Answer 53

4 chicken strips, 4 cheese sticks, 4 onion rings, and 3 cheese Quesadilla

Question 54

What comes with the Waffle Platter?

Answer 54

Waffle, 2 eggs, 2 links OR 2 strips of bacon

Question 55

What comes in the Mediterranean Omelet?

Answer 55

3 eggs, tomatoes, spinach, feta cheese topped with hollandaise sauce

Question 56

Before serving an order you must check for accuracy, appearance, and temperature. A. True B. False

Answer 56

A. True

Question 57

What comes on the Brioche French Toast Platter?

Answer 57

2 eggs, 2 Brioche French Toast, 2 strips of bacon OR 2 links

Question 58

What comes with the 55+ Brioche French Toast Platter?

Answer 58

1 Brioche French Toast, 2 strips of bacon OR 2 links

Question 59

What is on the Hearty Mans Combo?

Answer 59

Link of smoke sausage, 2 strips of bacon, 2 links, 2 eggs, 3 pancakes OR toast Choice of hash browns OR breakfast potatoes

Question 60

What comes on the Double Catch?

Answer 60

2 pieces of cod, 4 shrimp, French fries

Question 61

What are the sides that are offered with dinner?

Answer 61

Broccoli, corn, green beans (not in menu), mashed potatoes (real, not boxed), baked potato, French fries, rice, veg. medley, side salad, Mac & cheese, cup of soup, hash browns, and breakfast potato

Question 62

What comes with the children dinner entrée?

Answer 62

One side

Question 63

What comes with all kids entrées?

Answer 63

Drinks and cookie

Question 64

Whenever maneuvering past others, use the phrase "Behind You". A. True B. False

Answer 64

A. True

Question 65

What is on the Kick'n Chick'n Sandwich?

Answer 65

Breaded chicken breast, pepper jack cheese, onion tanglers, bacon and chipotle ranch, lettuce, and tomato

Question 66

What is the Roast Turkey Sandwich and what comes with it?

Answer 66

Turkey, low fat bistro sauce on the side, lettuce, tomato, and Swiss cheese on wheat bread Served with a side of fruit

Question 67

What comes on the Chef Deluxe Salad?

Answer 67

Grilled chicken, ham, bacon, eggs, cucumbers, cheddar and Monterrey cheese, and tomatoes

Question 68

What comes on the Bacon, Egg, and Cheese Melt and what sides come with this sandwich?

Answer 68

Fried eggs, bacon, Swiss, American and cheddar cheese, served on sour dough bread, pack of Mayo on the side Choice of hash browns, breakfast potatoes, OR fruit

Question 69

What type of potatoes are on the menu?

Answer 69

French fries, mashed potatoes, bakes potatoes, hash browns, breakfast potatoes

Question 70

What does FOOD UP--FOOD OUT mean?

Answer 70

When the food is in the window, any server should take the food to the table

Question 71

How many sides come with a dinner?

Answer 71

2

Question 72

How many sides come with a sandwich?

Answer 72

1

Question 73

How many sides come with a Senior Dinner?

Answer 73

2

Question 74

How many sides come with a Kid's Meal?

Answer 74

1

Question 75

What are the time standards for greeting the door?

Answer 75

30 seconds

Question 76

What are the time standards for greeting a guest at a table?

Answer 76

Immediately

Question 77

What are the time standards for taking the order?

Answer 77

Immediately

Question 78

What are the time standards for delivering the beverage?

Answer 78

3 minutes

Question 79

What are the time standards for checking back after food delivery?

Answer 79

2 minutes

Question 80

What are the time standards for delivering a dessert?

Answer 80

3 minutes

Question 81

What are the time standards for bussing a table after a guest leaves?

Answer 81

2 minutes

Question 82

You should charge the customer for the third portion cup of any salad dressing? Yes or No?

Answer 82

Yes

Question 83

Cell phones are NOT to be brought into the building when scheduled to work? Yes or No?

Answer 83

Yes

Question 84

What are MSDS sheets?

Answer 84

Material Safety Data Sheets- tell employees of chemical and safety and first aid

Question 85

What is the ingredient list for the Build Your Own Omelet?

Answer 85

Tomatoes, onions, mushrooms, ham, bacon, sausage, garden mix, Swiss, cheddar, monterey cheese, pepper jack, broccoli, spinach, and American cheese

Question 86

What drinks don't get free refills?

Answer 86

Milk, juice, and shakes

Question 87

What does Pre Bussing mean?

Answer 87

Taking un-needed plates or cups off of the table

Question 88

Name two ways to suggestive selling.

Answer 88

Adding cheese or other items to a product | Suggest specific drinks or desserts

Question 89

After serving a meal, when do you leave the guest check?

Answer 89

When you deliver the food, or 2 min. check back

Question 90

What is CLEAN AS YOU GO- why is it important?

Answer 90

Keeping pantry clean, looks good for the customers, helps get out quicker too

Question 91

Will the Host/Hostess inform you when you get a table? Yes or No?

Answer 91

No

Question 92

What is the most likely safety hazard for servers and how can it be prevented?

Answer 92

Slips, trips, or falls- wiping up spills and putting up a wet floor sign