menu test study guide

Question 1

traditional taco

Answer 1

protein: ground beef
sauce: no sauce
toppings: lettuce, cheese, tomatoes

Question 2

veggie taco

Answer 2

protein: veggie refried beans
sauce: southwestern ranch
toppings: sautéed onions, cheese, lettuce, pico

Question 3

smoked pork taco

Answer 3

protein: pulled pork
sauce: ancho bbq sauce
toppings: jalapeno coleslaw

Question 4

fried chicken taco

Answer 4

protein: fried chicken
sauce: jalapeno lime aioli
toppings: lettuce, tomato

Question 5

fish taco

Answer 5

protein: fried cod
sauce: poblano tartar
toppings: pickled jalapeno (in house pickle)

Question 6

blackened shrimp taco

Answer 6

protein: grilled shrimp
sauce: lime crema
toppings: cotija cheese, pico, lime

Question 7

jalapeno shrimp taco

Answer 7

protein: fried shrimp
sauce: jalapeno lime aioli
toppings: pico, jalapeños

Question 8

roasted chicken taco

Answer 8

protein: shredded chicken
sauce: southwest ranch
toppings: cheese, pico

Question 9

chicken pesto taco

Answer 9

protein: seared chicken
sauce: pesto
toppings: lettuce, pico

Question 10

bbq brisket taco

Answer 10

protein: brisket
sauce: honey chipotle bbq
toppings: pico, lime

Question 11

buffalo chicken taco

Answer 11

protein: fried chicken
sauce: mild buffalo
toppings: lettuce, cotija

Question 12

chicken teriyaki taco

Answer 12

protein: seared chicken
sauce: sweet sesame chili
toppings: sautéed onion, cotija cheese

Question 13

peruvian shrimp taco

Answer 13

protein: fried shrimp
sauce: sweet sesame chili
toppings: jalapeno slaw

Question 14

surf n’ turf taco

Answer 14

protein: steak and fried shrimp
sauce: sweet sesame chili
toppings: sautéed onion, cotija cheese

Question 15

what is the importance of notifying the kitchen of a grilled fish order?

Answer 15

it is made to order

Question 16

if a customer orders a traditional taco with no tomatoes and a chicken pesto taco, what should you ask them?

Answer 16

is the pico on the pesto ok?

Question 17

if a customer orders a taco with a different protein, how do you ring that in?

Answer 17

ring in taco w/ that protein, and modify type “sub ____ style”
(ex: traditional taco with fried shrimp, peruvian shrimp-> traditional style)

Question 18

if a customer ask for corn tortillas for their tacos, what would be a follow up question for you to ask?

Answer 18

do you have a gluten allergy?

Question 19

if a customer orders 3 fried chicken tacos and wants to add cheese to them, how would you ring this in?

Answer 19

ring in all 3 tacos first and then add-on +shredded cheese (4oz)

Question 20

if a customer asks for a quesadilla with just chicken and cheese- how would you ring this in?

Answer 20

ring up bbq quesadilla-> modify-> meat and cheese

Question 21

if a customer orders the buffalo chicken taco and does not want the cotija cheese, but would rather have our shredded cheese, how would you ring this in?

Answer 21

buffalo chicken taco-> modify no cotija and then type “ sub mozzarella”

Question 22

what type of cheese is our shredded cheese?

Answer 22

mozzarella

Question 23

if a customer wants to substitute pico de Gallo for diced tomatoes (or vice versa), do we charge for this?

Answer 23

no

Question 24

what 4 proteins/fillings are offered for enchiladas? put v next to vegetarian options

Answer 24

roasted chicken
ground beef
cheese (v)
refried beans (v)

Question 25

what 3 sauces are offered for enchiladas? put v next to vegetarian options

Answer 25

red beef chili verde (v) queso (v)

Question 26

what does the supreme include? how much does it cost

Answer 26

lettuce, tomatoes, sour cream $1 upcharge

Question 27

what type of tortilla is used for enchiladas?

Answer 27

corn tortilla

Question 28

fried chicken salad

Answer 28

protein: fried chicken sauce: southwest ranch toppings: shredded cheese, diced tomato, guac

Question 29

taco salad

Answer 29

protein: beef sauce: salsa/sour cream toppings: shredded cheese, diced tomato

Question 30

chicken salad

Answer 30

protein: roasted chicken dressing: cilantro lime vinaigrette toppings: shredded cheese, pico

Question 31

jalapeno cole slaw

Answer 31

ingredients: jalapeno slaw, fresh jalapeno vegetarian? yes

Question 32

savory mexican rice

Answer 32

ingredients: rice, pico, cheese vegetarian? no (made with beef broth)

Question 33

veggie refried beans

Answer 33

ingredients: beans, queso drizzle vegetarian? yes

Question 34

cold black bean salad

Answer 34

ingredients: black beans, poblanos, carrots, honey siracha vegetarian? yes

Question 35

side salad

Answer 35

ingredients: lettuce, tomatoes, cheese vegetarian? yes

Question 36

chef's veggies

Answer 36

ingredients: tomatoes and cucumber salad vegetarian? yes

Question 37

mexican corn

Answer 37

ingredients: roasted corn, jalapeno lime, cotija, cilantro vegetarian? yes

Question 38

name our 6 starters

Answer 38

salsa (mild or hot guac queso bean and queso dip tres hombres sampler dirty queso

Question 39

what two times can be substituted on any trio dip and what are the upchargers?

Answer 39

mini dirty queso +.99 bean and queso dip

Question 40

you hear the kitchen yell "trio", what is your automatic response?

Answer 40

start making a basket of chips

Question 41

what is hot salsa? why is it important that you ask a customer if they've ordered it before?

Answer 41

spicy salsa, important to ask customer because it is very hot

Question 42

what ingredients come in the dirty queso?

Answer 42

roasted chicken, refried beans, red beef chili, pico, sour cream, sriracha

Question 43

what are the 4 desserts?

Answer 43

brownie fried ice cream churro chimi cheesecake

Question 44

what makes the brownie "mexican"?

Answer 44

chili powder in the ganache

Question 45

which desserts are fried?

Answer 45

fried ice cream churro

Question 46

describe the chimichanga

Answer 46

deep fried burrito filled with roasted chicken, chili con queso, and refried beans. come with sour cream, pico and mexican rice on the side

Question 47

can the ingredients inside the chimichanga be modified?

Answer 47

no, only the set (things on the plate)

Question 48

describe the quesadilla

Answer 48

roasted chicken, pico, and cheese in a grilled flour tortilla. topped with sweet ancho bbq sauce. served with lettuce, sour cream, and salsa.

Question 49

describe our nacho style

Answer 49

tortilla chips covered in queso served with tomatoes, lettuce, jalapeños, sour cream, salsa and guest choice of protein

Question 50

what are our three kids meals and what side and sauces do they come with?

Answer 50

chicken tenders cheese quesadilla fish sticks all with tater tots

Question 51

what quesadilla options do we offer that are not on the menu?

Answer 51

surf n' turf buffalo chicken breakfast brisket

Question 52

what is the proper procedure for a customer with an allergy?

Answer 52

allergy button, click modify- give allergy

Question 53

is our cheese pasteurized?

Answer 53

yes

Question 54

what is a gluten allergy?

Answer 54

wheat allergy

Question 55

which items are gluten free: -flour tortilla -honey chipotle bbq -corn tortilla - ancho bbq -salad shell - fried chicken -seared shrimp -smoked pulled pork -fried fish - roasted chicken -refried beans - ground beef

Answer 55

corn tortilla honey chipotle bbq seared shrimp smoked pulled pork roasted chicken refried beans ground beef

Question 56

what is the difference between vegetarian and vegan?

Answer 56

vegetarian= no meat vegan = no meat or dairy or eggs

Question 57

what two items would you take off of the veggie taco to make it vegan?

Answer 57

cheese and ranch

Question 58

what two items would you remove from the veggie nachos to make it vegan

Answer 58

queso and sour cream

Question 59

in the kitchen, which line should you walk down and what should you do before walking?

Answer 59

back line and yell coming down

Question 60

where should you park for your shift?

Answer 60

holly or devine. not anywhere but the parking lot

Question 61

how often do we get new food specials?

Answer 61

every 2 weeks

Question 62

what is our host uniform?

Answer 62

what you would wear to dinner with parents

Question 63

what is a sense of urgency and why is it important

Answer 63

getting things done promptly for the best customer service

Question 64

what does customer service mean to you and why is it important?

Answer 64

treating customers with kindness and respect to ensure they have the best cantina experience

Question 65

where should you use your phone?

Answer 65

anywhere but the host stand

Question 66

what does rotation mean, and how do we manage rotation/

Answer 66

making sure to seat all the servers fairly. we keep a tally

Question 67

when should you take a card number over the phone for a to go order? (when it exceeds what amount?)

Answer 67

$50

Question 68

why are menu counts important?

Answer 68

to know how many people are still needing to order

Question 69

when taking a to go order over the phone, how should every conversation start?

Answer 69

Thank you for calling cantina 76 on devine! how can I help you?

Question 70

when taking a to go order over the phone how should every conversation end?

Answer 70

confirm it is the devine street location- "have a great day!"

Question 71

what are our current weekly specials?

Answer 71

pork nachos alabama pork taco fried okra