mgmt 3 test Flashcards
(70 cards)
cognitive dissonance
discomfort when attitude and behavior are inconsistent
motivation theory
what drives our behavior
motivation equation
M(motivation)=(V(valence)E(expectancy)I(instrumentality))
Leaders
do the right thing, not do things right
leadership styles
directive, supportive, achievement, participant
gender differences
males and females have the same psychological makeups
group activity
individual vs. group activity
3 R’s
training, attitude, experience
agreeableness
to be able to be agreed with
Mcclellans 3 things
power, affiliation, achivement
four emotional competencies
self aware, self mgmt, social awareness, relationship mgmt
fieldler’s model
contigency
bernard bass’s transformational leadership (four I’s)
idealized, insparationalized, intellectualized, individualized
Hershey Blanchard
participating, selling, telling, delegating
Human resource mgmt
The process of attracting, developing and maintaining a high-quality work force
independent contractors
part time employee that is a benefit to the company
machiavellianisn
The degree to which someone uses power manipulatively
herzbergs factors
Hygeine factors-benefits, wages, working conditions…satisfiers factors-achievment, recognition, responsibility, advancement
negative reinforcement
strengthens behavior by taking something away from from them
law of effect
if you do something good, you will do it again if your rewarded for it
equity
ppl are more motivated when something is equal
chart of ages
25-54 gone down, 55+ gone up
pat woertz
visionary leader
SHRM
society of human resource mgmt