MGT Final Flashcards by Ryan Renno 24

What does the function of planning in henri fayols management theory primarily evolve?

setting organizational goals and defining objectives

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Which function of management involves structuring and arranging resources, such as people, and financial assets?

organizing

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What is the primary focus of the function “leading” in Henri fayols management theory?

influencing and guiding employees

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Which management function involves monitoring and evaluating progress towards goals, comparing actual performance with planned objectives?

controlling

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Select the item listen that best describes the key outcomes or results of motion study pioneered by frank and Lilian Gilberth.

designed workspaces & processes considering workers comfort and efficiency

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What listed best describes the work of Elton Mayo and his conclusions through the Hawthorne studies draw regarding the impact of group dynamics on employee productivity?

emphasize the crucial role of groups, group, norms, and group behavior in influencing work performance.

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According to MAX Webber, bureaucracies are characterized by seven elements, including the theory that people should be hired because they’re technical training or educational qualifies them to do the job well.

true

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Which of the following is an example of an internal strength in the SWOT process?

unique product or service

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External factors in a SWOT analysis that have the potential to benefit the organization as known by which of the following:

opportunities

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Managers use a two-step process to make sense of external environments, consisting of just environmental scanning and interpreting information.

false

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What is the primary purpose of conducting a SWAT analysis in business?

to understand internal capabilities, and external environment

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Best practice steps for uploading workplace ethics in the organization include all of except these listed:

eliminate the need to address, ethical violations promptly.

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Using one’s influence to harm others in the company is known as:

political deviance

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Business prioritization of social responsibility is merely a moral obligation and does not ensure the overall success and sustainability of a business as a strategic approach

true

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A swot analysis is primary used to predict future sales growth by analyzing customer spending patterns in economic forecast

false

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Scientific management, which involved through study in testing of different work methods to identify the best, most efficient ways to complete a job, was developed to by?

Frederick Taylor

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Which listed is a recommended best practice for upholding workplace ethics?

Developing and communicating a clear code of conduct for employees

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You discovered that one of your employees has alerted the Federal Trade Commission about company executive who has been sharing insider information about the company within an investing firm. The following our steps you consider, EXCEPT

say nothing to avoid putting yourself on the Federal Trade Commission radar

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During a two-year study, codeine, project, oxygen, google analyze traits of most effective leaders. The top attributes for success in the findings include all listed, EXCEPT.

Micro, organizing often to engage trust and creativity among your team

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Social responsibility involves a businesses obligation to pursue policies, make decisions, and take actions that benefit communities.

True

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Which listed best describes innovation in the organizational context?

Creating new products, services, processes, or businesses models that add value

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Which of the following is an example of process innovation?

Introducing an automated assembly line

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In Lewins change model, which stage involves solidifying and institutionalizing new behaviors after has been implemented?

refreeze

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What is the primary purpose of the “unfreeze“ stage and lewin’s change model?

prepare the organization to except that change is necessary

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Which of the following is the first step in kotters 8 step change model?

create a sense of urgency

What role does leadership in success change management?

communicating, empowering, employees, and managing resistance

Why do people typically resist change organizations?

fear of unknown and fear of loss of control

What is the main purpose of an organizational strategy?

to guide a company, decision, decisions, and actions toward long-term goals

Which of the following is NOT a key element of organizational strategy?

competitive disadvantage

What type of strategy is concerned with decisions like mergers and acquisitions?

corporate strategy

What is the purpose of conducting a competitive advantage review?

to understand the market positioning and resource allocation

Why is it important for a company to align resources with its strategic priorities?

to ensure all parts of the organization worked towards unified goals

what is the first step of the planning process?

set goals

What is one benefit of setting S.M.A.R.T goals?

help identify weaknesses and strengths

What is a method for maintaining flexibility in planning?

adopt an options based approach

What should be included in an effective action plan?

steps, people, resources, and time period

Which step in decision-making involves generating a range of possible solutions?

identify alternatives

During brainstorming, what should be prioritized initially?

Idea quantity over quality

Which of the following is a key principle of effective brainstorming?

Encourage creative thinking and novelty

What should be done after a brainstorming session is completed?

Evaluate and prioritize, the generated ideas

Which of the following statements about change management is FALSE?

Organizations can’t thrive without change management processes because employees naturally adapt to all changes

Which of the following statements about steps leaders take to manage change is FALSE?

when employees nationally adapt to change, training and support are not necessary

Which of the following is NOT a step in Kotters eight step change model?

appoint a change officer to let the process

What is the primary focus of Kotters 8 step change model?

guiding organizations through successful and sustainable change

What is an example of a business level strategy?

Starbucks using a premium coffee experience to differentiate itself

Which statement listed best describes functional departmentalization?

a structure where employees are grouped based on their areas of expertise

Which of the following is a key benefit of decentralization?

faster decision-making at lower levels

Matrix organizations are best suited for companies that need:

Connected employees so that they align functions and teamwork

A wide span of control refers to an enterprise, having more levels of management in the organization

False

What is the importance of organizational design process?

to adapt to changing environments and meet customer needs.

Which of the following is a benefit of teams in an effective of organization?

Greater innovation and diversity of ideas

What is one of the disadvantages of utilizing a team approach in an organizational strategy?

accountability challenges

Which type of team is characterized by processing the autonomy of management daily responsibilities and reporting to management on broader goals?

self manage teams

Which listed best characterizes cross functional teams?

The level of autonomy various based on the project in organization

In the team development model, which best describes the norming stage?

the stage where collaboration and idea sharing our established

What does departmentalization refer to in an organizational design strategy?

the process of grouping jobs based on similar task or products

What is one of the primary benefits of managing diversity in the workplace?

improved economic impacts through alignment with customers

Which of the following is an example of an affirmative action program?

a company said specific hiring targets for minority groups.

What is a key difference between affirmative action and diversity management?

Affirmative action focuses on policies and practices, primarily and areas such as employment and education

which of the following best defines the term “glass ceiling “?

an informal barrier that prevents women and minorities from advancing to higher level positions in organizations

Which of the following is NOT a method for improving diversity management within an organization?

Avoiding difficult conversations about race or gender issues

Which key strategy listed is a best practice that manager should implement to ensure a more effective culture for diversity and inclusion?

continuous training and education that fosters in inclusive culture

Job enrichment differs from job enlargement because job enrichment focuses on:

Giving employees, additional decision-making authority, and increased task

Task significance is a core job characteristic that best relates:

he job’s perceived impact on others inside and outside the organization

Task identify refers to importance of the jobs impact on others

false

An inconsistent leader, lacks clarity and consistency in which areas

decision-making and communication

Which of the following is NOT one of the three basic psychological needs identified in self determination theory (SDT)?

recognition

Which of the following managerial actions could undermine an employee sense of autonomy?

micromanaging their tasks

Which of the following best describes expectancy in the context of motivation

Believe the effort leads to desired performance

In the expectancy theory of motivation, instrumentality refers to the:

Belief that performance will be rewarded

Which ineffective leadership style hammers, employee growth, and undermine trust and morale within the team?

micro management

Which of the following is NOT a factor in the expectancy theory of motivation?

competence

As a best practices to foster autonomy, growth, manager:

Allow employee to take ownership of their work and make decisions

Which leadership style is most associated with fostering, personal growth, encouraging innovation, and building strong, trust and respect?

transformational leadership

Which best practice involves being transparent and decision-making, and recognizing contributions fairly?

ensure fairness and equity

What is one key reason for setting clear in challenging goals using the SMART framework?

to provide direction and drive higher performance

How can managers effectively balance, intrinsic and extrinsic motivation?

by combining, intrinsic motivators like autonomy with extrinsic rewards like bonuses

Who is an example of a veterinary leader who founded the Virgin group in pursuit ventures in different industries?

Richard Branson

Which best practice emphasizes the importance to show appreciation in cultivating connectedness among employees?

Promote a supportive work environment

Which of the following is a better barrier to effective communication?

noisy environment

Cultural differences are considered psychological barriers to effective communication?

True

Which exercise encourages swapping roles in discussion after the activity?

Listening skill activity

Which leadership style involves inspiring and motivating followers to achieve extraordinary outcomes by articulating a compelling vision and challenging the status quo?

transformational leader leadership

Which leadership style is also known as participative leadership?

Democratic leader leadership

Servant leaders prioritize, the needs, and well-being of their followers and exhibit which of the following traits?

All listed describe servant leaders(empathy, and humility, commitment to serving others, support for personal and professional growth)

Which leadership style involves adapting leadership approaches based on the readiness and maturity of followers?

situational leadership

Positive reinforcement is only effective when used occasionally

False

Providing meaningful rewards means offering the same reward to all employees to ensure fairness

False

“Valence” in motivation theory refers to the value of importance and individual places on the expected award

True

The hierarchy of needs theories suggests that manager should ensure basic needs are met before focusing on social belonging, recognition and opportunity for personal growth

True

In high context, cultures, communication is typically direct, and clarity is highly valued

False

In a culture based on particularism, the focus is more on relationship relationships than on strictly the rules

True

Which of the following best describes a low context culture?

Messages are conveyed, explicitly with a focus on clarity and detail

What is a key feature of communitarian in cultures?

group loyalty is highly valued, and decision decisions are made collectively

Which culture dimension is associated with the belief that one’s environment can be controlled to achieve personal goals?

internal direction

Which type of culture are work and personalized, seeing as highly interconnected, with an emphasis on building, strong relationships?

diffuse culture

In a ________ culture, people earn their status based on their knowledge and skills, and anyone can challenge decisions if they have a logical argument.

achievement

Cross, cultural communication involves recognizing the ways in which different culture backgrounds influence ______ values, language, and non-verbal keys

Perception

Which type of control relies on hierarchy authority to ensure rules and influence, employee behavior through rewards or punishment?

bureaucratic control

Normative controls is based on the shared values and beliefs of the organization and is often created by hiring employees whose attitudes align with organizational values

true

Self control, or self management, involves workers, setting their team, organizational goals, monitoring process, and rewarding themselves for achieving goals.

false

Which type of control measures or organizational performance across multiple areas, such as finance, customers, internal operations, and innovation and learning?

balance score card

Objective control can be divided in which two types?

behavioral control and output (results) control

Which of the following best describes consertive control?

Control through work group, values, and beliefs

What is the primary purpose of implementing access control controls in an organization?

to restrict access to certain data to authorize person only

Which of the following ads an extra layer of security by requiring both something and the user nose and something they have?

Two Factor Authentication

Which device helps prevent unauthorized access between an organizations internal network and external network?

Firewall

Which of the following is an inventory management strategy that focuses on ordering materials only when they are needed in the product production process to reduce holding cost?

Just in time(JIT)

Which of the following best describes capacity planning and operations management?

Determining the production capacity needed to meet demand

Data encryption, ensure that an authorized users cannot read, sensitive data, even if they gain access to it

true

Total quality management (TQM) focuses only on the outcome of production rather than optimizing the process

false

Lean management focuses on reducing waste without sacrificing productivity in the process

true

Feedback should focus on personal attributes rather than behaviors to help the recipient, understand the problem or clearly

false

In_______ management, all employees are encouraged to take ownership of their work process and contribute ideas for improvement, fostering a culture of quality

TQM

MGT Final Flashcards

(115 cards)