Mid 1 LO1 -LO3. 7 Flashcards
(141 cards)
Why do we need to take QC 194?
3
quality control, management, assurance
laboratory quality 3 key words
accuracy, reliability and timeliness
Quality is defined as
excellence
What is Quality Assurance?
all the actions a laboratory takes to ensure quality results
laboratory errors cost in 3 things
time
personnel effort
poor patient outcomes
inaccurate results provided lead to these consequences
- Unnecessary treatment
- treatment complications
- failure to provide the proper treatment
- delay in correct diagnosis
- additional and unnecessary diagnostic
testing
achieving 99% level of quality =
accepting a 1% error rate
In order to achieve the highest level of accuracy & reliability it is essential to
perform all processes and procedures in the
laboratory in the best possible way
A Quality Management System for the Laboratory
is what type of method
A method of detecting errors at each phase of testing is needed if quality is to be assured
ISO standards dos what
groups the laboratory system into 3 categories
laboratory systems the 3 categories by the ISO
also called The quality assurance cycle
Preexamination, Examination, Postexamination
= Pre-Analytic, Analytic, and Post-Analytic processes
Quality system essentials : The building blocks/ 12 QSEs= how we achieve excellent performance
what are the 3 sub categories
The lab
The work
Performance
Quality system essentials : The building blocks/ 12 QCs
The lab : 6 subs
-Organization
-customer focus
-facilities and safety
-personnel
-purchasing and inventory
-equipment
Quality system essentials : The building blocks/ 12 QCs
The work: 3 subs
-Process management
-Documents and records
-information management
Quality system essentials : The building blocks/ 12 QCs
performance: 3 sub
-nonconformance managements
-assessments
-continual improvement
Quality system essentials : The building blocks/ 12 QCs
performance: 3 sub
-nonconformance managements
-assessments
-continual improvement
Quality Management System
what does it do
international vs Canada
= Coordinated activities to direct and control an organization with regard to quality (ISO-international, CLSI-Canada)
Path of Workflow: 5
The patient
test selection
sample collection
sample transport
repost creation
what is the path of workflow accessing ? important in
validity
QSEs
1. Organization
-must be structured
-Responsibilities, authorities
-provision of recourses
-communication
ex
following governing bodies for Structure
Quality planning - reports, improvement process
Communication -huddles, documents, reports
QSEs
2. Customer service
clinicians, patients
-customer feedback documented and analyzed
-informing costumers of changes
-costumers can email concerns
-safety alert system that both can report to
QSEs
3. Facilities and Safety
-safe working environment
-transport management
-security
-containment
-waste management
-laboratory safety
-ergonomics
ex
having safety committees and governing bodies
-biohazard safety/ disposal
-having codes in emergencies/ colors
-chemical hygiene
which ISO safety standards number regulates safety regulations
15190
number too make a safety issue report
306 655 1600