MIDTERM Flashcards
(29 cards)
what are the five determinants of health
individual behavior, physical environment, social environment, genetics, healthcare
continuum of care
a range of services needed to care for a person or population
stakeholders
for a design organization, people and other organizations who have a stake (interest) in what the organization does
ex) employees, creditors, businesses, etc.
health
a state of complete physical, mental, and social well-being
healthcare
the organized provision of medical care to individuals or a community
healthcare organizations
any individual or entity which is obligated to provide, pay for, or administer health benefits under any health plan
management
the process of getting things done through and with people by directing and motivating the efforts of individual toward common objectives
taylor and scientific management
a type of management that uses standardation, specialization, and scientific experiments to design jobs for greater efficiency and production
“work smarter, not harder”
fayol and administrative theory
an integrated set of ideas to organize work, positions, departments, supers (specialization)
-top-down approach for top managers to apply to lower levels of organizations
-division of work, coordination, specialization, authority, etc.
weber and bureaucratic theory
employees work in a hierarchy and must follow a system of rules, standards, and discipline that controls their work
mayo and human relations
management involved social and psychological factors
-employer meets needs of employee
gulick, urwick, and management functions
the managers focus of these five fundamental functions:
-planning
-organizing
-staffing
-directing
-controlling
bertalanffy, boulding, and open systems theory
strongly influenced by its external environment and must understand, be open to, and interact with its environment to sustain itself
lewin and organization development theory
a process that seeks to increase the health of social and technical systems, such as communication
-ex) team building, respect and trust, etc.
planning
deciding what to do and how to do it
strategic planning
the periodic process of developing a set of steps for an organization to accomplish its mission and vision using strategic thinking
organizations
social entities that are goal directed, designed as deliberately structured and coordinated activity systems, and are linked to the external environment
managers…
decide which tasks go where, influenced by strategic plan, needs of community, determine complexity of jobs, and create organization hierarchy
flat hierarchy
less organizational levels, more cross training, decentralized decision making, loose control
organization chart
A diagram that visually depicts an org’s internal structure, and the relationships and relative ranks of its parts and positions
functional org structure
-specialized positions in depts
-efficient
-creates silos
-slows decision making
divisional org structure
organizes depts. and positions to focus on particular groups of customers or services
-diffused expertise
-can adapt
matrix org structure
organizes work by combining functional and divisional structures
-allows for coordination across disciplines and depts.
-not clear who is in charge
horizontal org structure
-focused on core processes
-no clear leadership
-limited development of in-depth skills
