midterm

Question 1

Is the attainment of organizational goals in an effective and efficient manner through planning, organizing, leading, and controlling organizational resources

Answer 1

management

Question 2

people follow them

Answer 2

leader

Question 3

people work for them

Answer 3

manager

Question 4

being a strong leader must

Answer 4

honesty integrity
vision
inspiration
ability to challenge
communication skills

Question 5

being a strong manager must

Answer 5

being able to execute a vision
ability to direct
process management
people focused

Question 6

3 managerial directions

Answer 6

managing upward
managing the team
managing the stake holders

Question 7

management functions

Answer 7

planning
organizing
leading
controlling

Question 8

means identifying goals for future organizational performance and deciding on the tasks and use of resources needed to attain them

Answer 8

planning

Question 9

involves in assigning tsk, grouping task, into departments, delegating authority and allocating resources across the organization

Answer 9

organizing

Question 10

use of influence to motivate employees to achieve orgnizational goals

Answer 10

leading

Question 11

means monitoring employee’s activities determining wether the organization is on target towards its goals and making corrections as necessary

Answer 11

controlling

Question 12

management skills

Answer 12

conceptual skills
human skills
technical skills

Question 13

cognitive ability to see the organization as a whole system and the relationships among its parts.

Answer 13

conceptual skills

Question 14

the manager’s ability to work with and through other people and to work effective as a group member

Answer 14

human skills

Question 15

he understanding of and proficiency in the performance of specific tasks

Answer 15

technical skills

Question 16

manager roles

Answer 16

information roles
interpersonal roles
decisional roles

Question 17

describes the activities used to maintain and develop an information network.

Answer 17

information roles

Question 18

describes the activities uses to maintain and develop an information network. the figurehead role, the leader role, and the liason role

Answer 18

interpersonal role

Question 19

pertains to those events about which managers must make a choice and take action. These roles often requires conceptual as well as human skills.

Answer 19

decisional roles

Question 20

informational

Answer 20

monitor
disseminator
spokesperson

Question 21

interpersonal

Answer 21

figurehead
leader
liaison

Question 22

decisional

Answer 22

entrepreneur
disturbance handler
resource allocator
negotiator

Question 23

a group of people with complementary skills, a unit of 2 or more people who interact and coordinate their work

Answer 23

team

dilemma of teams
-we have to give up our independence
-we have to put up with free riders
-teams are sometimes dysfunctional

Question 24

effective team leadership

Answer 24

rally people around a compelling purpose
share power
admit ignorance

Question 25

3 goals in managing team conflicts/ dillemas

Answer 25

super ordinate goals mediation negotiation

Question 26

the larger objective that cannot be attained by a single party is______ it requires the cooperation of conflicting team members for achievement

Answer 26

superordinate goals

Question 27

using a third party to settle a dispute is reffered to as____

Answer 27

mediation

Question 28

used when a conflict is formalized such between union and management

Answer 28

negotiation

Question 29

roles of a member (2)

Answer 29

task specific roles socioemotional roles

Question 30

tas specific roles includes

Answer 30

initiate ideas give opinions see informations summarize energize

Question 31

socioemotional roles includes

Answer 31

encourage harmonize reduce tensions follow compromise

Question 32

steps in team development

Answer 32

forming storming norming performing adjourning

Question 33

period of orientation and getting acquainted.

Answer 33

forming

Question 34

individual personalities emerge. people become more assertive in clarifying their roles and what is expected to them

Answer 34

storming

Question 35

conflict is resolved and team harmony and unity emerge. consensus develops on who has the power, who are the leaders, and members roles

Answer 35

norming

Question 36

the major emphasis is problem solving and accomplishing the assigned task

Answer 36

performing

Question 37

the emphasis on wrapping up and gearing down. Task performance is no longer a top priority

Answer 37

adjourning

Question 38

means to know right from wrong and to know when you are practicing one instead of the other

Answer 38

ethical

Question 39

are thee difficult social questions that involves some level of controversy over what the right thing is

Answer 39

ethical issues

Question 40

are situations in which it is difficult for an individual to make decisions either because the right course of action is unclear or carries some potential negative concequences for the person or people involve

Answer 40

ethical dillemas

Question 41

common ethical issues and dillemas

Answer 41

1. issues of honesty and integrity 2. conflicts of interests 3.conflicts of loyalty 4. bribes versus gifts 5. whistle blowing

Question 42

approach to ethics

Answer 42

addressinng ethical dillemas making ethical decisions refusing to rationalize

Question 43

steps when confronting ethical dillemas

Answer 43

1. define the problems 2. Identify feasible options 3. Assess the effects of each option on stakeholders 4. Establish criteria for determining the most appropriate action 5. select the best option based on established riteria

Question 44

occurs when an employee makes unwelcome sxual advances

Answer 44

sexual harrasment

Question 45

refers to the approach that at organization takes in balancing its responsibilities towards different stakeholders when making legal, economic, ethical, and social decisions

Answer 45

corporate social responsibility

Question 46

a nation has an absolute advantage if it's only source of a particular product, and it can make more of a product using fewer resources than other countries

Answer 46

absolute advantage

Question 47

exists when a country can produce a product at a lower oppurtunity cost compared to another nation

Answer 47

comparative advantage

Question 48

oppurtunities in international business

Answer 48

importing and exporting licensing and franchising contract manufacturing and outsourcing strategic alliances and joint ventures foreign direct investments and subsidiaries

Question 49

leave us alone

Answer 49

laissez faire