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Midterm Flashcards

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0
Q

Information

A

Data that has been organized to have meeting to the recipient eg GPA

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1
Q

Data

A

Elementary description of things

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2
Q

Knowledge

A

Data or information that has been organized and processed to convey understand eg. Hiring students with GPA only over 3.5

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3
Q

CBIS

A

Computer based informational system

Uses computer technology to perform some or all of it’s intended tasks

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4
Q

App

A

Computer program designed to support a specific task or business process

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5
Q

BI

A

Business intelligence

Provides computer based support for complex non routine decisions particularly for middle managers and knowledge workers

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6
Q

IS

A

Information system

Local lefts processes store analyzes and disseminates information for a specific purpose

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7
Q

ESs

A

Expert systems- attempt to duplicate the work of human experts by apying reasoning capabilities knowledge and expertise within a specific domain

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8
Q

FAISs

A

Functional area info systems

Support a particular functional area within the organization

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9
Q

ERP

A

Enterprise resource planning systems

ISs that correct a lack of communication among the FAISa by tightly integrating functional area ISs via a common database

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10
Q

IT infrastructure

A

IT components plus IT services

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11
Q

Informed user

A

A person knowledgable about info systems and info technology

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12
Q

Knowledge workers

A

Lawyers engineers accountants etc people who create information and knowledge in their field which they integrate into their business

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13
Q

OASs

A

Office automation systems
Typically support clerical staff, lower and middle managers, knowledge workers to develop documdnts schedule resources and communicate

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14
Q

TPS

A

Transaction processing system
Supports the monitoring,collection, storage and processing of data from the organizations basic business transactions each of which generates data

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15
Q

Three types of business pressures

A

Market pressure, technology pressures, societal legal political pressures

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16
Q

Five competitve forces by porter

A

Threat of new competitors, bargaining power of supiers, bargaining power of customers, threat of substitute products or services, rivalry among existing firms in the industry

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17
Q

Five strategies to combat five competitve forces to achieve competitve advantage

A

Cost leadership strategy, differentiation strategy, innovation strategy, operational effectiveness strategy, customer orientation strategy

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18
Q

Alignment

A

Integration of IT with the strategy mission and goals of the organization

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19
Q

Six characteristics of effective alignment

A
  • view it as engine of information that transforms the business
  • view customers and customer service as supremely important
  • rotate business and it professionals across departments and job functions
  • provide clear overarching goals for all employees
  • ensure that it emotes understands how company makes or loses money
  • create a vibrant and inclusive community culture
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20
Q

Competitive forces model

A

Business framework devised by Michael porter that analyzes competitiveness by recognizing five major forces that could endanger a company’s position

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21
Q

Digital divide

A

Gap between those who have acess to informations and communications technology and those who don’t

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22
Q

Entry barrier

A

Product or service feature that customers expect from organizations in a certain industry - an organization trying to enter this market must provide this product or service at a minimum to be able to compete

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23
Q

SISs

A

Strategic information systems
Help organization gain a competitve advantage by supporting it’s strategic goals and or increasing performance and productivity

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24
Value chain model
Shows the primary activities that sequentially add value to the profit margin -also shows the support activities
25
Three different ways that organizations use BI
Developments if a few related BI applications Development of infrastructure to support enterprise wide BI Support for organizational transformation
26
ROI
Return in jnvestment
27
KPI
Key performance indicators
28
CPM
Corporate performance management | Manages KPI, ROI, overhead and operational costs
29
Data mining
Searching for valuable business information in a large database data warehouse or data Mary
30
DSS
Decision support systems BI systems that combine models and data in an attempt to solve semi structures and unstructured problems with extensive user involvement
31
Models
Simplified abstractions of reality
32
OAP
Online analytical processing or multidimensional data analysis A set of capabtiiss for icing and dicing data using dimensions and measures associated with the data
33
Productivity
The ratio between inputs to a process and the outputs from that process
34
Reality mining
Extraction by analysts of information from the usage patterns of mobile phones and other wireless devices
35
Mashup
Takes different content from a number of other websites and mixes them together to create a new kind of content
36
Aggregators
Website that post collections of content from the web ex job listings
37
Net casting
Distribution of digital media via syndication feeds for playback on digital media players and personal computers
38
RSS
Really simple syndication | Getting info when you want without having to surf thousands of websites
39
B2E
Business to Employee electronic commerce Using electronic commerce to internally provide information and services to it's employees
40
Buy side marketplace
B2b model in which organizations buy needed products or services from other organizations electronically often through a reverse auction
41
Channel conflict
Alienation of existing distributors when a company decides to sell to customers directlynonline
42
Clicks and mortar
Both digital and physical
43
Cybersquatting
Registering domain names in the hope of selling them later at a higher price
44
Disintermediation
Elimination of intermediaries in electronic commerce
45
Egovernment
Use of electronic commerce to deliver information and public services
46
Electronic marketplCd
Where many buyers and many sellers conduct electronic business activities
47
E procurement
Purchasing by using electronic support
48
Forward auctions
Auctions that sellers use as a selling channel to many potential buyers - highest bidder wins the items
49
Group purchasing
Aggregation of purchasing orders from many buyers so that a volume discount can be obtained
50
Multichannel one
Process in which a company integrates it's online and offline channels
51
Permission marketing
Method of marketing that asks consumers to give their email to voluntarily accept online advertising and email
52
Public exchanges
Electronic marketplace in which there are any sellers and many buyers and entry is open to all; it ks frequently owned and operated by a third party
53
Reverse auctions
Actions in which one buyer usually an organization seeks to buy a product or a service and suppliers submit bids; lowest bidder wins
54
Sell side marketplace
B2b model in which organizations sell to other organizations from their own private emailer place and or third party site
55
Smart cards
Contains a chip that can store a considerable amount of information and to conduct processing
56
Viral marketing
Online word of mouth marketing
57
Virtual banks
Banking institutions dedicated solely to internet transactions
58
Pure play organizations
Everything is online
59
Cross functional processes
No single functional area is responsible for a princess's execution
60
Fuzzy logic
Branch of mathematics that deals with uncertainties by simulating the process of human reasoning
61
ESs
Expert systems | Computer systems that attempt to mimic human experts by applyingm expertise in a certain domain
62
Genetic algorithm
An approach that mimics the evolutionary survival of the fittest process to generate increasingly better solutions to a problem
63
Information agent
A type of intelligence agent that searches for information of some kind and displays it to the users
64
Intelligent agent
Software program that acts on your behalf in performing repetitive tasks
65
Neural network
A system of programs and data structures that simulate the underlying concepts of the human brain
66
Monitoring and surveillance agents
Intelligent agents that constantly observe and report on some item of interest
67
Turing test
A test in which a man and a computer both pretend to be women or men and the Human interviewer has to decide which is which
68
User agents
Intelligent agents that take action on your behalf

CIS (1 decks)

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