Midterm Flashcards
(114 cards)
0
Q
An increase in which of the following is needed for all workers in today’s society to receive higher paying jobs?
A
C. Educating and training
1
Q
As presented in the segment, workplace technology does NOT allow people to work in which of the following ways?
A
B. More cautiously
2
Q
Which of the following forms of communications make it easier to talk with people anywhere in the world?
A
A. Phone systems
3
Q
Which of the following is NOT an example of e-commerce?
A
D. Mail-order catalogs
4
Q
Xerox first introduced copiers in what year?
A
A. 1959
5
Q
Which of the following is a component of a computers hardware?
A
B. Printer
6
Q
What are the two types of computer software?
A
D. Application and system software
7
Q
Which of the following is an example of system software?
A
C. Mac OS X
8
Q
Which of the following is NOT a commonly used output device?
A
A. Keyboard
9
Q
Which of the following is an example of an integrated software package?
A
B. Inventory software
10
Q
Networks enable users to do all EXCEPT which of the following?
A
B. Search the Internet and view websites
11
Q
Which of the following is a network defined to serve a town or city?
A
D. Metropolitan Area Network (Man)
12
Q
Which of the following is the worlds largest network?
A
A. The Internet
13
Q
Which of the following is NOT an example of a web browser?
A
B. Microsoft Outlook
14
Q
Which of the following is NOT a benefit of the Internet?
A
A. Difficult to use
15
Q
According to the presentation, how are businesses classified?
A
B. Work activities the business performs
16
Q
Which of the fowling is an example of a producer?
A
C. Mine
17
Q
Which of the following is NOT an example of a processor?
A
B. Automobile factory
18
Q
Which of the following is an example of a service firm?
A
D. Landscape company
19
Q
Which of the following is NOT a business department mentioned in the presentation?
A
D. External relations
20
Q
Which of the following NOT a step of the employment process in the Human Resources department according to he presentation?
A
D. Negotiate salary and benefits of new hires
21
Q
Which of the following is NOT a role of the Human Resources department plays when helping orient employees?
A
D. Analyzing new employee morale
22
Q
Evaluating employee performance helps with all of the following EXCEPT?
A
B. Sick leave
23
Q
Which of the following is NOT a level of Maslow’s hierarchy of needs?
A
C. Personal interest
24
Which of the following is NOT a function of management?
A. Analyzing
25
Name the 6 types of businesses that were discussed in class:
1. Producers
2. Processors
3. Manufactures
4. Intermediaries
5. Service firms
6. Non- profit organizations
26
According to the presentation, why is the Finance and accounting department important to a business?
B. Business cannot exist without cash flow
27
Items of value owned by a business are known as which of the following?
A. Assets
28
Which of the following is NOT a responsibility of the Finance department?
D. Establishing external relations
29
Which of the following is NOT a source of funding?
D. Decreasing owner contributions
30
What are the 2 main types of financial statements?
Balance sheet and income statement
31
Which of the following is NOT a component of the marketing mix?
D. Perception
32
Which of the following are the activities used to persuade consumers they need a product?
C. Promotion
33
Which of the following is NOT a stage of the product life cycle?
C. Evaluation
34
Which of the following correctly lists the needs of consumers which she be attempted to be met?
A. Physical, social, psychological
35
Which of the following is NOT a role of production and distribution in a company?
C. Marketing
36
What are the 4 saves of the Product Life Cycle?
Stage 1- introduction
Stage 2- growth
Stage 3- maturity
Stage 4- decline
37
Which of the following is NOT an example of an organization?
C. A group of friends
38
Which of the following is an example of an operative employee?
D. Assembly line worker
39
Which of the following is the correct order or organizational levels?
A. Operative employees, supervisors, middle managers, top management
40
Which type of business produced goods by changing raw foods into a more finished form?
C. Processors
41
Which of the following is an example of a non-profit organization?
B. Salvation Army
42
The employment process is carried out by which department?
D. Human resources
43
Intrinsic motivation occurs internally and includes enjoyment and accomplishment
A. True
44
Group training gives employees hands-on practice with supervision?
B. False
45
A system used to record, classify, summarize and report the financial position of a business is known as which of the following?
C. Accounting
46
Which of the following is the goal of the finance department?
D. Determining the use of company resources and funds
47
The focus of the maturity stage (stage 3) in the product life cycle is to build customer satisfaction and recognize entering the market
B. False
48
Psychological needs are those for necessities such as safety, security and health
B. False
49
Which of the following is NOT one of the moods of transportation distribution typically uses for transportation?
A. Cable
50
Name three examples of peripheral devices that can be shared on a network
-printers, scanners, and fax machines
51
True or false: A WAN spans distances measured in miles
True
52
In order for two devices to co my I care successfully they must have at least one ______ in common
Protocol
53
Novell Netware is an example of a
Network operating system or NOS
54
Which of the following does NOT describe word processing?
D. Editing graphics
55
Which of the following is NOT tab on the Ribbon?
D. Comments
56
The option to print a document is found in which location?
A. Backstage view
57
Which group on the Home Tab holds the command for lasting text which has been copied?
A. Clipboard
58
The number of pages and word count on a document can easily be found o. Which of the following?
D. Status bar
59
To create a macro, which tab much be added to the ribbon?
C. Developer
60
To customize the Ribbon to include another tab, which of the following should be clicked in backstage view?
B. Options
61
You want to add a page number to the bottom of each page to your document, which tab holds the command for this task?
B. Insert
62
You are proofreading a paper for your friend and would like to insert a comment. Which of the following tabs holds for this command?
C. Review
63
The commands to create labels are located on which of the following tabs?
B. Mailings
64
Which of the following tabs on the Ribbon holds the commands for viewing the ruler, grid lines and navigation pane?
D. View
65
Which of the following tabs on the ribbon holds the commands for viewing non-printing characteristics?
A. Home
66
Which of the following groups of tabs holds the command for inserting a page break?
C. Page layout and insert
67
The command to add a chart to a document is located in which of the following groups of the insert tab?
B. Illustrations
68
Which of the following is the area at the top of the program window which holds items such as the quick access toolbar and the title of the program?
C. Title bar
69
Which of the following is NOT one of the parts of a business letter?
C. Executive summary
70
Business letter and memos should be written using the same tone
B. False
71
Letterhead allows a letter to be more professional because it designates the letter is a _____ document
D. Official
72
Most letter or mats require single spacing
A. True
73
Memos are commonly used to ___ or ___
D. Inform, persuade
74
____ memos state policies or procedures the writer wishes the reader to follow
A. Directive
75
_____ memos are sent in rap since to a question or information request
C. Response
76
___memos are used to report on inspection and procedures
B. Field report
77
___ memos are usually sent from a worker to a supervisor after returning from a business trip
D. Trip report
78
Cover letters should be modified to each specific position
A. True
79
Which résumé method should be used if you have a stable work history and each job makes a logical sequence toward the position you are seeking?
A. Chronological
80
Adding personal info to a résumé is appropriate
False
81
How many paragraphs should a cover letter have?
3-5
82
A résumé outlines a persons
D. Qualifications
83
___ are preset forms offered by various word processing programs
C. Templates
84
Which résumé method accentuates responsibilities and capabilities of positions held
B. Targeted
85
Community involvement and volunteer activities are appropriate to include in a résumé
True
86
When listing education, you should lost institutions chronologically starting with the
C. Most recent
87
Which of the following is NOT one of the four steps to document creation?
A. discussion
88
Which type of messages should be written yahoo for the direct approach?
D. Positive messages
89
Which of the following is NOT an example of graphics which can be used in a quieter document?
B. Photographs
90
Negative messages should use positive words rather than negative words
True
91
Memorandum format is used for which types of communication?
D. Intra-office communication
92
Which of the following ways of organizing information requires arranging the information in logical order?
D. Sequentially
93
Which of the following organizational patters is also knows as "front loading"?
D. Inverted pyramid
94
Which of the following organizational patterns is characterized by listing the information by cause and effect?
C. Deductive reasoning
95
Which of the following organizational patterns involves ranking information from most important to least important?
A. Priority sequence
96
Which of the following organizational patterns is commonly seen and used in newspaper articles?
D. Inverted pyramid
97
Which of the following is NOT a way information was obtained and processed before technological advances in the workplace?
B. Fax machines
98
Which of the following is a way computers benefit the workplace?
C. Increasing professionalism
99
Which of the following is the physical Component of a computer?
D. Hardware
100
Brain of the computer
B. CPU
101
NOT one of the 3 main types of networks
A. Rural Area Network (RAN)
102
Largest network
C. The Internet
103
Which part of the report answers the question question of what will be covered as well as outlining any goals or objectives of the author?
A. The introduction
104
Which of the following is NOT something the terms of reference section of a business report aims to accomplish?
C. Where the information came from
105
Type of newsletter?
A. Brochures
106
First page of a report?
Title page
107
All sections of a report
Table of contents
108
Template format depends on the intended use of the template
True
109
Templates are most efficient when the format is complicated
False
110
Magazines and newspaper templates may vary slightly from issue to issue
A. True
111
In what setting are memorandum templates most commonly used?
C. Workplaces
112
The use of templates allows for ___ in appearance
D. Uniformity
113
Calendar templates are One Of the least common templates used
False
