Midterm Flashcards

(68 cards)

1
Q

Breaching Patient confidentiality is grounds for termination T/F

A

True

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2
Q

What portrays a professional image

A
good hygiene
trimmed and clean fingernails , no bright colors 
natural makeup 
clean pressed clothes 
no jewelry that dangles 
tattoos covered
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3
Q

Define empathy

A

the ability to understand or to some extent share what someone else is feeling

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4
Q

Which caller should be triaged first?
A. a physician returning a page
B.a patient who says his arm is bleeding
C. a patient that needs prescription refilled
D. a caller with a question regarding a bill
E. a new patient who need directions to the office

A

B

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5
Q

Which telephone call should be handled first?
A. a patient with an appointment
B. a patient who is vomiting
C. a patient complaining of chest pain and shortness of breath

A

C

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6
Q
Who is the the "Father of Modern Anatomy"?
A.Hipporcrates
B.Aesulapius 
C. Vesalius 
D.Nightingale 
E.Galen
A

C. Vesalius

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7
Q

The 18th Centurary physician John Hunter became knowns as which of the following?
A.the father of scientific surgery
B.the father of expriemtental physiology
C.the god of medicine
D.the father of medicine
E. the rule of the Roman Empire

A

A. the father of the scientific surgery

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8
Q
What is the physician speciality called that treats diseases of the blood?
A. caridology  
B. immunology 
C. Hematology 
D. endocrinology 
E. obseretrics
A

c. hematology

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9
Q
What is a physician who specializes in the treatment of older adults called? 
A. gastroenterologist 
B. gerontologist 
C. immunologist 
D. internist 
E. nuerologist
A

B. gerontologist

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10
Q

The discovery of the X-rays is attributed to whom?

a. sir Alexander Flemings
b. Maria curie
c. Joans Edward Salk
d. Wilhelm Konrad roentgen
e. aesculapius

A

D. Wilhelm Konrad roentgen

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11
Q

what is a physician who specializes called that treats disorders of the stomach and intestine?

A

Gastroenterologist

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12
Q

what is a physician who specializes called that treats disorders of the endocrine system and its hormone secreting system ?

A

Endocrinologist

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13
Q

what is a physician who specializes called that treats

disorders of the female reproductive system and may also be an obstetrician?

A

gynecologist

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14
Q

what is a physician who specializes called that treats diagnosis and treats disorders of the urinary system including the kidneys and bladder and disorder of the male reproductive

A

urologist

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15
Q

In the book on death and dying the stages the follow the realization that a person has a terminal illness are listed as:

A

Denial, Anger, Bargaining , Depression, Acceptance

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16
Q
I understand that I have terminal illness and am going to die illustrate which of the following stages of grief?
A.denial 
B.anger 
C.Barganing 
D.Depression 
E.acceptance
A

E. Acceptance

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17
Q

A medical assistant is asked by a physician to make a referral for a patient to be seen by a speech therapist this referral would be appropriate for a patient with?

A

dysphasia

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18
Q

While obtaining a medical history a patient Peggy Malone, CMA hears the patient state “I don’t care if I live anymore this is an example of:

A.denial 
B.anger
C,barganing 
D.depression 
E.acceptance
A

depression

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19
Q
I don't have cancer I feel fine illustartes which of the following stages of grief 
A. denial
B. bargaining 
c. depression 
d. accptance
A

A. denial

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20
Q

What is bioethics?

A
  • Application of ethics to medicine and all life sciences
  • Discipline grounded in Principles
  • encompasses professionalism
  • a body of theories that can be taught
  • a public discourse
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21
Q

What goes in the memorandum?

A

used for communication within the office

Heading, date to, from , subject, body, copy

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22
Q
If Mrs.Johnson's appointment is 16:30 hours, what time wiwll she be coming in?
A. 4:00 pm
B. 4:30 pm
C. 4:30 am
D. 6:30 pm
A

B

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23
Q

POMR documents are divided into four components?
A) database, problem list, treatment plan, prognosis
B) diseases , prescription, treatment plan, progress notes
C) database, problem list, treatment plan, progress notes
D)diagnosis, problem list, authorization, progress notes
E) diagnosis, problem list, narrative , progress notes

A

C.database, problem list, treatment plan, progress notes

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24
Q
Which of the following illustrates demographic data?
A. patients address 
B, diagnosis
C. present illness 
D. laboratory  results 
E. review of systems
A

A. patient address

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25
``` Which format is most commonly used for typing a business letter that uses no indents ? A.modifed block B. full block C. semi block D, block E. partial block ```
B. full block
26
What is the proper way to destroy records
shredded or burned
27
Beth Cahill, CMA, is instructing a patient the procedure for administering an injection at home. This type of skill is called:
psychomotor
28
Encouraging patients to remove all scatter rugs in their home is a fall prevention tip T/F
T
29
Encouraging patients to have a plan for power outages and sever storms is a fall prevention tip T/F
T
30
Over the counter medication are 100% safe and will not interact with prescribed medication T/F
F
31
define assault
is the unauthorized attempt or threat to touch another person without consent
32
define battery
is the actual physical touching of a patient without constent
33
define duress
if a patient is coerced into an act the patient can possible sue for the tort
34
what is malfeasance
incorrect treatment
35
define negligence
performance of an act that a reasonable health care worker would not have. done or the omission of an act that a reasonable person who would have done.
36
define coercion
the practice of persuading someone to do something by using force or threats.
37
define abandonment
withdrawal by a physician from a contractual relationship with a a patient without proper notification while the patient still need treatment
38
define sexual abuse
is an act of violence which the attacker uses against someone they perceive as weaker than them.
39
define libel
a published false statement that is damaging to a person's reputation; a written defamation.
40
define libel
written statement that defame a person's reputation or character
41
define malpractice
a tort in which the patient is harmed by the actions of a health care worker
42
The patient's acceptance of a line of treatment based on the information provided by the health care provider two sides: being informed and giving consent?
Informed Consent
43
What is the correct order in the patient education process? a. Assessment, planning implementation, evaluation, documentation b. Assessment, implementation, planning, evaluation, documentation c. Assessment, planning, implementation, documentation, evaluation d. Planning, assessment, implementation, documentation, evaluation e. Evaluation, assessment, implementation, documentation, planning
a. Assessment, planning implementation, evaluation, documentation
44
What does ICD-10-CM stand for?
International Classification of Diseases-10th Revision-Clinical Modification
45
Medicare Part A
the part of the Medicare program that pays for hospitalization, care in a skilled nursing facility, home health care, and hospice care
46
Medicare Part B
The part of the Medicare program that pays for physician services, outpatient hospital services, durable medical equipment, and other services and supplies.
47
Medicare Part C
Managed Healthcare plans that offer regular Part A and Part B Medicare coverage and additional coverage for certain other services are called:
48
Medicare Part D
Prescription drug reimbursement plans offered to Medicare beneficiaries.
49
What suffix means surgical removal
ectomy
50
Incomplete data cause an insurance denial
A claim that is not paid due to incorrect information must be corrected and sent to the payer according to its procedures
51
Define medical necessity?
The term that insurance companies use to refer to a procedure being performed for appropriate reason
52
What does the meaning of outpatient mean?
one who has not been formally admitted to a healthcare facility or a patient admitted for observation.
53
define downcoding
assigning a CPT code usually an evaluation and management at a lower level by a provider or by an insurance company
54
what are modifiers used for
Bilateral procedure, Multiple Procedures, Service greater than required
55
Why do we use ICD-10-CM
is a system used by physicians and other healthcare providers to classify and code all diagnoses, symptoms and procedures recorded in conjunction with hospital care in the United States.
56
Define deductible
a fixed dollar amount the subscriber must pay or meet each year before the insurer begins to cover expenses
57
define copay
the part of an insured service the patient must pay overtime
58
define costshare
Overall extent of out of pocket requirements. Plans with low cost sharing have low deductibles/coinsurance/copayments such that the patients don't pay much. High cost sharing have high deductibles etc. and the patients have to pay relatively higher amounts when they use care
59
define coinsurance
A type of cost-sharing between the insurance provider and the policyholder. After the deductible has been met, the insurance provider pays a certain percentage of the bill, and the policy holder pays the remaining percentage
60
what is workers compensation ?
provides benefits for employers liability | this insurance became the sole source of remedy
61
what is petty cash and what is it used for
a small amount of stored money, ranging from $25 to $75 when small payments are required, such as for postage stamps, inexpensive office supplies, and small charitable donations
62
What is SOAP ?
subjective, objective , assessment, plan
63
In what category does SOAP go in ?
S- is a statement what the patient is complain or the reason for the list O- what is observed or physical finding A- problem or diagnose P - treatment
64
What is the purpose of a job description
inform the employee about essential Job duties and expectations for a given position
65
How to prevent injuries preventing needle-sticks and other sharp injuries
eliminate or reduce the use of needles and other sharps use devices with safety features to isolate sharps use safer practice to minimize risk to remaining hazardous (PPE, instruments , verbal announcement, basins)
66
The ada requires restrooms in public facilities to have
widened restrooms to be wheelchair accessible | elevated toilets
67
define dereliction of duty
the patient must prove that the physician did not meet the standard of care guidelines either by preforming an act inappropriately or by omitting an act
68
what is contained in an accurate telephone message
``` your name recipients name name of business reason of call phone number availability ```