Midterm - Book

Question 1

Information Systems today are ______.

Answer 1

Continuing to evolve with improvements to the hardware and software

Question 2

Whereas data are raw unformatted pieces or lists of words or numbers, information is _______.

Answer 2

data that has been organized in a form that is useful

Question 3

computer-based information systems were described in this chapter as ________.

Answer 3

a combination of hardware, software and telecommunications networks that people build and use to collect, create, and distribute data

Question 4

Other terms that can be used to represent the knowledge society include ________.

Answer 4

the new economy, the network society, the digital world

Question 5

Which of the following was not discussed as a type or category of information system used in organizations?

a. transaction processing
b. decision support
c. enterprise resource planning
d. web graphics

Answer 5

D. Web graphics

Question 6

What stage of globalization started with expansion of trade to india, where the horse and wind and, in later stages, steam were primary drivers?

Answer 6

Globalization 2.0

Question 7

To release of he netscape web browser had the following effects on the flattening of the world except _______.

Answer 7

providing integrated e-mail

Question 8

Which of the following is not considered an enabler of a flat world by Friedman?

Answer 8

customer service software

Question 9

Which of the following is not cinsidered open-source software?

a. Microsoft Office
b. OpenOffice.org
c. Firefox
d. Linux

Answer 9

A. Microsoft Office

Question 10

Being ______, or knowing how to use the computer as a device to gather, store, organize and process information, can open up myraid sources of information

Answer 10

computer literate

Question 11

______ is using technology as a way to help complete a task wthin an organization faster and, perhaps, more cheaply.

Answer 11

automating

Question 12

What are new technologies, products, or serices that eventually surpass the existing dominant technology or product in a market called?

Answer 12

disruptive innovation

Question 13

which of the following is not impoving the value chain?

a. improving procurement processes
b. increasing operating costs
c. minimizing marketing expenditures
d. streamlining production processes

Answer 13

increasing operating costs

Question 14

a company is said to have ____ when it has gained an edge over its rivals

Answer 14

competitive advantave

Question 15

Each of the following was described in this chapter as a source of competitive advantage except for ______.

a. delivering superior customer service
b. achieving lower cost than rivals
c. being the subject of a hostile takeover
d. having shorter lead times in developing and testing new products

Answer 15

C. being the subject of a hostile takeover

Question 16

______ refers to the emergence of disruptive innovations that undermine effective management practices, often leading to the demis of an organization or an industry.

Answer 16

Innovator’s dilemma

Question 17

What is a process of choosing, matchin, executing, and assessing innovative technologies called?

Answer 17

e-business innovation cycle

Question 18

What international business strategy is employed my companies that carefully decide which aspect should be under central control and which should be decentralized

Answer 18

transnational business strategy

Question 19

At the ______ level of the organization, functional managers focus on monitoring and controlling operational-level activities providing information to higher levels of the organizations

Answer 19

managerial

Question 20

A supervisor’s having to decide when to reorder supplies or how best to allocate personnel for the completion of a project is an example of a _______ decision.

Answer 20

structured

Question 21

All of the following are examples of nonvolatile memory except

a. optical disks
b. hard drives
c. flash drives
d. RAM

Answer 21

RAM

(Random access memory)

Question 22

Which of the following is not an example of open source software?

a. Windows 7
b. OpenOffice
c. Apache
d. Linux

Answer 22

Windows 7

Question 23

Engineering drawings are typically prepared using _________.

a. mainframes
b. servers
c. microcomputers
d. workstations

Answer 23

workstations

Question 24

Tape drives are typically used for ______.

Answer 24

archiving data

Question 25

Which of the following is the protocol of the internet? a. URL b. HTML c. TCP/IP d. ARPA

Answer 25

TCP/IP

Question 26

All of the following are correct domain suffixes except a. a. edu - educational institutions b. gov - U.S. Government c. neo - network organizations d. com - Commercial businesses

Answer 26

neo - network organizations

Question 27

The ability to adapt to increases or decreases in demand for processing or storage is refered to as \_\_\_\_\_\_\_\_. a. adaptablility b. flexibility c. scalability d. agility

Answer 27

scalability

Question 28

In cloud computing, services are typically offered using \_\_\_\_\_\_\_\_. a. private clouds b. heterogeneous grids c. a utility computing model d. edge computing

Answer 28

a utility computing model

Question 29

For most flexibility in the use of computing resources, companies choose a ______ provider. a. utility computing b. software as a service c. platform as a service d. infrastructure as a service

Answer 29

infrastructure as a service

Question 30

Large-scale computing problems can be solved using ______ computing. a. grid b. utility c. cloud d. edge

Answer 30

Grid

Question 31

EC is the online exchange of _____ among firms, between firms and their customers, and between customers, supported by communication technologies and, in particular, the Internet. a. goods b. services c. money d. all of the above

Answer 31

All of the above; goods, services, and money.

Question 32

\_\_\_\_\_\_ are those companies that operate in the traditional physical markets and do not conduct business electronically in cyberspace. a. Brick-and-mortars b. Click-onlys c. Both a and b d. Dot-coms

Answer 32

Brick-and-mortars

Question 33

A ______ describes how a firm will earn revenue, generate profits, and produce a superior return on invested capital. a. profit-and-loss statement b. revenue model c. business model d. annual report

Answer 33

business model

Question 34

according to the text, the three stages of web sites include all of the following except a. e-tailing b. e-integration c. e-transaction d. e-information

Answer 34

e-tailing is not one of the three stages of websites

Question 35

the revolutionary aspect of priceline.com web site lies in its ________ system called Name Your Own Price. Customers specif the product they are looking for and how much they are willing to pay for it. a. immediate pricing b. menu-driven pricing c. forward pricing d. reverse pricing

Answer 35

reverse pricing

Question 36

\_\_\_\_\_\_ is a type of e-auction fraud where bidders are lured to leave a legitimate auction in order to buy the same item at a lower price. a. bid luring b. product luring c. customer luring d. low-price luring

Answer 36

bid luring

Question 37

What should a website be? (3)

Answer 37

a. be easy to use and fast ## Footnote b. offer something unique and be aesthethically pleaing c. motivate people to visit, to stay, and to return

Question 38

C2C EC can be categorized according to \_\_\_\_\_\_\_\_. a. the number of goods sold b. the number of buyers and sellers c. the payment methods accepted d. all of the above

Answer 38

the number of buyers and sellers

Question 39

Trying to "outsmart" a search engine to improve a page's ranking is know as \_\_\_\_\_\_\_\_.

Answer 39

search engine hacking

Question 40

According to the internet Tax Freedom Act, e-tailers \_\_\_\_\_\_\_\_\_. a. have to collect sales tax from all customers, reguardless of their location b. have to collect sales tax based on the place of the customer's residence c. have to collect sales tax based on the prevalent tax rate at the etailer's headquarters d. have to collect sales tax only from customers residing in a state where the business has substantial presence

Answer 40

have to collect sales tax only from customers residing in a state where the business has substantial presence

Question 41

collective intelligence is based on the notion that disributed groups of people with a divergent range of information and expertise will be able to outperform the capabilities of \_\_\_\_\_\_\_. a. crowds b. customers c. individual experts d. virtual teams

Answer 41

individual experts

Question 42

social presence tools are used for \_\_\_\_\_\_. a. creating an online text diary b. providing location information c. short status updates d. customer support functions

Answer 42

short status updates

Question 43

Tagging is adding _____ to a piece of information such as a map, picture, or webpage.

Answer 43

metadata

Question 44

the process of adding information such as latitude and longitude to pictures, videos, or other information is called \_\_\_\_\_\_\_.

Answer 44

geotagging

Question 45

successful Enterpise 2.0 initiatives consider \_\_\_\_\_\_\_. a. organizational culture b. the organization's customers c. the latest social software applicaitons d. all of the above

Answer 45

Organizational Culture

Question 46

\_\_\_\_\_\_ is the process of creating an online diary made up of chronological entries

Answer 46

Blogging

Question 47

Netcasts are also known as \_\_\_\_\_\_.

Answer 47

podcasts

Question 48

RSS allows you to do all of the following except \_\_\_\_\_\_. a. publish a video blog b. publish current news stores c. receive current news stories d. edit a netcast

Answer 48

edit a netcast

Question 49

Wikis are a type of website where people can \_\_\_\_\_.

Answer 49

post information, comment on information, access information

Question 50

\_\_\_\_\_ communication is when people are all meeting at the same time or in real time a. synchronous b. asynchronous c. collaboration d. none of the above

Answer 50

synchronous

Question 51

In a DBMS, an entity is represented as a(n) \_\_\_\_\_\_. a. attribute b. table c. row d. association

Answer 51

table

Question 52

A ______ report proveds a summary of critical informatoin on a recurring schedule

Answer 52

key indicator

Question 53

In order to swiftly respond to a highly competitive and rapidly changing environment, organizations utilize a \_\_\_\_\_. a. continuous planning process b. structured decision making process c. decision support process d. decision making process

Answer 53

continuous planning process

Question 54

\_\_\_\_\_\_ is used to determine the likelihood of new customers to default on a loan.

Answer 54

Classification

Question 55

Web usage mining entails analyzing \_\_\_\_\_\_.

Answer 55

clickstream data

Question 56

market share analysis is a type of moedl typically used by the ______ function of an organization. a. marketing b. accounting c. production d. management science

Answer 56

marketing

Question 57

ecamples fo the types of activities that can be supported by Ess include all of the following except \_\_\_\_\_. a. payroll calculations b. financial planning c. machine configuration d. medical diagnosis

Answer 57

payroll calculations

Question 58

\_\_\_\_\_ agents keep track of key information such as inventory levels, notifying the users when conditions change. a. user b. buyer c. monitoring and sensing d. data mining

Answer 58

monitoring and sensing

Question 59

What is true about knowledge management? a. as baby boomers retire at an increasing rate, knowledge management is helping organizations capture their knowledge b. a knowledge management system is not a single technology but a collection of technology-based tools c. finding the right technology to manage knowledge assets is much easier than identifying what knowledge is needed, why it is needed, and who has this knowledge d. all of the above

Answer 59

all of the above

Question 60

which of the following is an example of attribute data commonly used in GIS applications? a. structured data b. longitude c. trade area d. annual sales

Answer 60

annual sales