Midterm exam

Question 1

Articles and other personal property of a passenger, which are appropriate or necessary for cloth, comfort or convenience in connection with his trip unless otherwise specified, it shall include both checked and unchecked baggage of the passenger.

Answer 1

The Baggage

Question 2

Checked baggage is a baggage that is checked in at the counter and loaded in the aircraft. The number of the pieces or kilos that the passenger may carry of charge depends on the fare paid, the class travelled or destination.

Answer 2

Checked Baggage

Question 3

The Charge per kilogram of baggage in excess of the free baggage allowance will be 1.5% of the highest normal direct, adult one-way economy class fare.

Answer 3

The Charge

Question 4

This is equivalent to hand luggage or cabin baggage which means baggage other than checked baggage. Passengers may carry one piece of cabin baggage or hand baggage free or charge. These are articles such as overnight bags, portable computers, briefcases, beauty cases, etc.

Answer 4

Unchecked Baggage

Question 5

• One handbag or purse
  • An umbrella or walking stick
  Small camera
  • An overcoat, wrap or blanket

Answer 5

Other personal effects without additional charge:

Question 6

-Live animals,
-Items, which in the opinion of PAL, are unsuitable for carriage because they are dangerous, unsafe or by reason of their weight, size, shape or character, or because they are fragile or perishable.
-Firearms and ammunitions

Answer 6

Items Not Acceptable as Baggage

Question 7

artwork, cameras, money, jewelry, precious metals, silverware, computers, diving computers, personal electronic devices, negotiable papers, securities or other valuables, business documents, passports and other identification documents or samples, unless otherwise permitted by PAL in accordance with these Conditions of Carriage.

Answer 7

Items shall include on your Check Baggage

Question 8

You may carry some Baggage, free of charge, subject to the conditions and limitations of these Conditions of Carriage and PAL’s Tariffs. PAL also reserves the right to change its free baggage allowance.

Answer 8

Free Baggage Allowance

Question 9

Prepaid Baggage is a special service offered by Philippine Airlines (PAL) allowing passengers to carry more than the free baggage allowance at least 4 hours before departure at a more affordable price.

Answer 9

Prepaid Baggage

Question 10

For safety and security reasons, PAL may conduct a search on your person and your Baggage, for the purpose of determining whether you are in possession of, or whether your Baggage contains any item described in Section 3, or any firearms, ammunitions, or weapons are not presented to PAL in accordance with Section 3 of this Article.

Answer 10

Right of Search

Question 11

Any checked baggage with an airline baggage to tag attached, located at a station other than that to which it was tagged.

Answer 11

Found Baggage

Question 12

Any baggage left unclaimed in the customs area, claim area, airport hall, or any place in the airport after the owner passenger has had the opportunity to claim it.

Answer 12

On-hand Baggage

Question 13

Any Baggage which is unclaimed after being in PAL’s possession for ______ shall be disposed of by PAL in any manner it deems proper.

Answer 13

30 days

Question 14

Any baggage not available to the passenger at the time he is claiming for it.

Answer 14

Missing Baggage

Question 15

Any baggage with changes in its original condition, interior or exterior, that may have or has caused a reduction in value.

Answer 15

Damage Baggage

Question 16

Any baggage with part of its original contents was taken from it.

Answer 16

Pilfered Baggage

Question 17

3 Types of Baggage

Answer 17

1. On-line Baggage Tag
2. Interline Baggage Tag
3. Limited Release Tag

Question 18

A ______ is a document that gives a passenger permission to board the plane. It contains information about flight times, boarding times, and seat assignments for that flight.

Answer 18

Boarding Pass

Question 19

A boarding pass or boarding card is a document provided by an airline during _____

Answer 19

check in

Question 20

Electronic boarding passes were ‘the industry’s next major technological innovation after e-ticketing’ According to SITA’s Airline IT Trend Survey 2009, mobile BCBP accounted for 2.1% of use (vs. paper boarding passes), and forecast rising to 11.6% in 2012.

Answer 20

Mobile Boarding Pass

Question 21

The mobile pass is equipped with the same _____ as a standard paper boarding pass, and it is completely machine readable.

Answer 21

bar code

Question 22

A _____is a document that a traveller can print at home, at their office, or anywhere with an Internet connection and printer, giving them permission to board an airplane for a particular flight.

Answer 22

Print at home boarding pass