MIDTERM LONG QUIZ

Question 1

COMMUNICATION AIDS AND STRATEGIES

A ________ helps an individual to communicate more effectively with people around them.

Answer 1

Communication Aid

Question 2

COMMUNICATION AIDS AND STRATEGIES

A a huge range of techniques which support or replace spoken communication.

These include gesture, signing, symbols, word boards, communication boards and books, as well as *Voice Output Communication Aids *(VOCAs)

Answer 2

Augmentative and Alternative Communication or AAC

Question 3

COMMUNICATION AIDS AND STRATEGIES

AAC stands for

Answer 3

Augmentative and Alternative Communication

Question 4

COMMUNICATION AIDS AND STRATEGIES

VOCA stands for

Answer 4

Voice Output Communication Aids

Question 5

COMMUNICATION AIDS AND STRATEGIES

Two main types of AAC system

Answer 5

1. Unaided communication
2. Aided communication

Question 6

COMMUNICATION AIDS AND STRATEGIES

____ does not use additional equipment. Body language, gesture, vocalization, and signing are typically used.

Answer 6

Unaided communication

Question 7

COMMUNICATION AIDS AND STRATEGIES

Types of Unaided Communication

Answer 7

1. Body Language
2. Facial Expression
3. Gestures
4. Sign Language

Question 8

COMMUNICATION AIDS AND STRATEGIES

It observes body posture, position and movements.

Answer 8

Body Language

Question 9

COMMUNICATION AIDS AND STRATEGIES

it uses eye, mouth, eyebrows to express emotions intended to
communicate

Answer 9

Facial Expression

Question 10

COMMUNICATION AIDS AND STRATEGIES

It is a body and hand movement that conveys meaning

Answer 10

Gestures

Question 11

COMMUNICATION AIDS AND STRATEGIES

It is a designed language system for mute or deaf such as ASL or BSL

Answer 11

Sign Language

Question 12

COMMUNICATION AIDS AND STRATEGIES

This uses equipment, but this ranges from low-tech to high-tech methods, with pictures and symbols. Whilst a low-tech method of communication like a simple, laminated communication book to carry around with a few pages of pictures or symbols would be a communication aid, the term ‘device’ would only describe a more high-tech solution.

Answer 12

Aided Communication

Question 13

COMMUNICATION AIDS AND STRATEGIES

SGD stands for

Answer 13

Speech Generating Device

Question 14

COMMUNICATION AIDS AND STRATEGIES

It uses symbols, text, icons from electronic devices such as a computer, tablet, or any touch screen devices to communicate

Answer 14

Speech Generating Device

Question 15

COMMUNICATION AIDS AND STRATEGIES

It contains symbols, pictures or words in order to express themselves

Answer 15

Board and Books Communication

Question 16

COMMUNICATION AIDS AND STRATEGIES

It allows an individual to use their eyes to select letters or symbols to communicate

Answer 16

Eye-Tracking Devices

Question 17

COMMUNICATION AIDS AND STRATEGIES

It uses symbols such as picture-exchange communication system (PECS). This system usually used for autistic people to communicate without talking or speaking.

Answer 17

Symbol-Based Communication System

Question 18

COMMUNICATION AIDS AND STRATEGIES

PECS stands for

Answer 18

Picture-Exchange Communication System

Question 19

COMMUNICATION AIDS AND STRATEGIES

What is ‘Communication Strategies?

Answer 19

Communication is the exchange of information between a sender and a receiver. It is important for people to take into account every aspect of how they are relaying information. Communication strategies are the blueprints for how this information will be exchanged.

Question 20

COMMUNICATION AIDS AND STRATEGIES

It is a way of transmitting information to other people using language both in written and oral.

Written strategies include avenues such as e-mail, text, and chat. Examples that fall into the oral category are phone calls, video chats, and face-to-face conversations.

Answer 20

Verbal Communication Strategies

Question 21

COMMUNICATION AIDS AND STRATEGIES

It is a process of communication with speaking and it consist of mostly visual cues, such as body language, facial expressions, physical distance between communicators, or the tone of your voice. These cues are typically not intended.

Answer 21

Non-Verbal Communication Strategies

Question 22

COMMUNICATION AIDS AND STRATEGIES

This can be seen through signs, web pages, and illustrations. These strategies are used in the workplace to draw attention and provide documentation.

Answer 22

Visual communication Strategies

Question 23

Communication for Various Purposes

Types of Speeches According to Purpose

Answer 23

1. Informative Communication
2. Argumentative Communication
3. Persuasive Communication

Question 24

Communication for Various Purposes

It focuses on providing facts, knowledge, and data to educate the audience about a
about a particular topic or subject

Answer 24

Informative Communication

Question 25

# Communication for Various Purposes It involves **presenting logical reasoning** and **evidence to support a specific viewpoint**, encouraging critical thinking.

Answer 25

Argumentative Communication

Question 26

# Communication for Various Purposes It aims to influence and **motivate the audience to adopt a certain belief**, take action, or action, or change their perspective

Answer 26

Persuasive Communication

Question 27

# Types of Speeches According to Delivery Types of Speeches According to Delivery

Answer 27

1. **R**ead/Manuscript speaking 2. **I**mpromptu speaking 3. **E**xtemporaneous speaking 4. **M**emorized speaking

Question 28

# Types of Speeches According to Delivery It is the **word-for-word iteration of a *written message***. In a manuscript speech, the speaker maintains his or her attention on the printed page except when using visual aids.

Answer 28

Read/Manuscript reading Advantage: the exact repetition of original words Disadvantage: an uninteresting way to present.

Question 29

# Types of Speeches According to Delivery It is the presentation of a **short message *without advance preparation*.**

Answer 29

Impromptu Speach Advantage: it’s spontaneous and responsive in an animated group context Disadvantage: the speaker is given little or no time to contemplate the central theme of his or her message

Question 30

# Types of Speeches According to Delivery It is the presentation of a **carefully planned and rehearsed speech, *spoken in a conversational manner*** using brief notes.

Answer 30

Extemporaneous speaking Adv: It promotes the likelihood that you, the speaker, will be perceived as knowledgeable and credible. Audeince will pay better attention to the message because it is engaging both verbally and nonverbally Disad: it requires a great deal of preparation for both the verbal and the nonverbal components of the speech. Adequate preparation cannot be achieved the day before you’re scheduled to speak.

Question 31

# Types of Speeches According to Delivery It is the rote **recitation of a written *message that the speaker has committed to memory***.

Answer 31

Memorized Speaking Adv: it enables the speaker to maintain eye contact with the audience throughout the speech. Disad: unless you also plan and memorize every vocal cue gesture, and facial expression, your presentation will be flat and uninteresting, and even the most fascinating topic will suffer.

Question 32

# Communication for Work Purposes It is how companies **share information to internal and external audiences** and engage these audiences

Answer 32

Corporate Communication

Question 33

# Communication for Work Purposes Corporate communication is made up of three major categories,

Answer 33

1. **M**anagement communication 2. **M**arketing communication 3. **C**ompany communication

Question 34

# Communication for Work Purposes This refers to the **communication that takes place between people who are working towards common goals *within an organization***; consists of the interactions that take place for the purpose of working together towards these goals or conducting business in general

Answer 34

Organizational Communication

Question 35

# Communication for Work Purposes Key Types of Corporate and Organizational Communication

Answer 35

1. **U**pward Communication 2. **D**ownward Communication 3. **L**ateral Communication 4. **E**xternal Communication

Question 36

# Communication for Work Purposes Information flows from **lower to higher** level of organization.

Answer 36

Upward Communication

Question 37

# Communication for Work Purposes Information flows from **upper to lower** level of organization

Answer 37

Downward Communication

Question 38

# Communication for Work Purposes People with different culture and background absorb information in a different ways. To make sure that everyone understands the message conveyed in a workplace, a ____ should be used.

Answer 38

Methods of communication

Question 39

# Communication for Work Purposes It is the easier way to tell your officemate or team about your ideas and passion through an ____. In this kind of way, they will hear what you say and get their feedback in return.

Answer 39

Open meeting

Question 40

# Communication for Work Purposes It is an electronic mail from one or more computer user via a network.

Answer 40

E-mail

Question 41

# Communication for Work Purposes aside from open meeting, ____ works well at all times. You got to understand their ideas without a prior hindrance.

Answer 41

One on one

Question 42

not everyone has a good vocabulary, so to make communication more effective with the teams or officemates, use a word that can be easily understood

Answer 42

Use Simple Words

Question 43

# Communication for Work Purposes communication can be presented using ____. They should not just hear the message but also see it.

Answer 43

Visual

Question 44

# Communication for Work Purposes it is easier and faster to communicate using ____ without using much of an explanation because your body and facial expression says it all.

Answer 44

Body language

Question 45

# Communication for Work Purposes promotes confidence upon communication with other people. A person in a ____ can practice what they are going to say without seeing their facial expression.

Answer 45

phone conversation

Question 46

# Channels of business communication. ____ depend on the spoken word. Mediums include face-toface, in-person presentations, mobile phone conferences, group presentations, telephone, video meetings, conferences, speeches, and lectures.

Answer 46

Oral Channels Comunication - deliver low-distortion - immediate feedback of the communication to the sender - the most labor-intensive channels - generally used in organizations

Question 47

# Channels of business communication. ____ include emails, texts, memos, letters, documents, reports, newsletters, spreadsheets, etc.

Answer 47

Written Communication - the leaner business communications - effective when transmitting large messages - can be carefully crafted to say exactly what the sender means

Question 48

# Channels of business communication. Television broadcasts, web-based communications such as social media, interactive blogs, public and intranet company web pages, Facebook, and Twitter belong in this *growing category of communication channels*.

Answer 48

Electronic (Multimedia) Communications - allow messages to be sent instantaneously and globally - widespread utilization of electronic communications for business purposes can also be risky

Question 49

# Communication for Work Purposes Types of Business Communication Materials

Answer 49

- **B**usiness Letters - **M**emos - **R**eports - **E**mails - **N**ewsletters - **M**inutes of Meeting

Question 50

# Communication for Work Purposes Parts of MoM

Answer 50

**NAME OF ASSOCIATION/DEPARTMENT**: (Example: ILAS Department) **TYPE OF MEETING**: (Example: Departmental Meeting) **DATE: TIME STARTED: MEETING FACILITATOR/S AND DESIGNATION:** **INVITEES**: (Example: ILAS Faculty) **CALL TO ORDER**: (marks the official commencement of a board meeting) **ROLL CALL:** **ATTENDEES PRESENT**: (put here names of present during the meeting) **ABSENT/S: **(put here name/s of absent during the meeting) **MEETING AGENDA/OBJECTIVES:** (list at least 3 objectives of the present meeting) 1. 2. 3. **I. APPROVAL OF MINUTES FROM LAST MEETING:** (assume that there was a relevant meeting conducted prior to the present meeting to provide information under the motion, vote and resolved categories below) *MOTION:* (a proposal that the entire department take action or stand on an issue) *VOTE:* (indicate if it is unanimous approval or not) *RESOLVED:* (Example: The minutes last October 28, 2023 re: budget are approved by the board) **II. REPORTS** (assume that there were reports presented during the previous meeting) **III. OPEN ISSUES** (list issues arise during the present meeting) **IV. PLANS** *MOTION*: (a proposal that the entire department take action or stand on an issue) (Motion refers to the present meeting) *VOTE:* (indicate if it is unanimous approval or not) (Vote refers to the present meeting) *RESOLVED:* (Example: The minutes last October 28, 2023 re: budget are approved by the board) (Resolved refers to the present meeting) **V. ADJOURNMENT** (time ended) **VI. SPECIAL NOTE/S** (include if applicable) **PREPARED BY: ** Your signature over printed name **APPROVED BY:** (put here the name and signature of the approver) **NOTED BY:** (put here the name and signature of the person involved)

Question 51

# Communication for Work Purposes Parts/Structure of Letters

Answer 51

-** H**eading - **I**nside/Recipients Address - **S**alutation - **B**ody of Letter - **C**omplimentary Closing - **S**ignature Block

Question 52

# Format of Business Letters 3 Formats of a Leter

Answer 52

1. **B**lock 2. **M**odified Block 3. **S**emi-Block

Question 53

# Format of Business Letters elements are **aligned to the left margin**

Answer 53

Block Format

Question 54

# Format of Business Letters Almost the same with block but the **date and closing are either centered or aligned to the right.**

Answer 54

Modified Block Format

Question 55

# Format of Business Letters **Paragraphs are indented**. Date and closing are either aligned to the right or centered

Answer 55

Semi-Block Format