Midterm Review Flashcards
(80 cards)
1
Q
audiologist
A
Professional who specializes in evaluation of hearing function, detection of hearing impairment, and determination of anatomic site of impairment
2
Q
bilateral
A
affecting both (right and left) sides of body or both members of paired organs (lungs, kidneys)
3
Q
cardiologist
A
MD who has specialized in the study of the heart and its functions in health and disease
4
Q
cardiomegaly
A
enlargement of the heart
-megaly: enlargement
5
Q
CPU (what it is and what it is known as)
A
Central Processing Unit, known as the brains of the computer
6
Q
cytoplasm
A
Surrounds the nucleus and fills the cells. Organelles are suspended in this. A jelly like substance.
7
Q
dermatosis
A
inflammation of the skin
8
Q
discrepency
A
lack of similarity between what is stated and what is found
9
Q
-ectomy
A
removal, excision
10
Q
endo-
A
within
11
Q
epi-
A
above / upon
12
Q
intra-
A
inner / inside / within
13
Q
homeostasis
A
Internal environment of the body that is compatible with life. It is a steady state created by all the body systems working together to provide a consistent internal environment.
14
Q
hyper-
A
excessive / beyond
15
Q
hypo-
A
deficient / below / under
16
Q
integrity
A
what is displayed by healthcare professionals; adhering to ethical standards or right conduct standards
17
Q
lumen
A
opening of the intestines - AKA diameter
18
Q
network (as it relates to computers)
A
what computers and output devices are all connected to; in order to have internet access, one must subscribe to an internet services provider (ISP), and a router to a modem
19
Q
neurology
A
healthcare speciality that studies nerves, especially their role in communication to and from the brain; studies the diseases and disorders of the nervous system
20
Q
pathology
A
study of disease
21
Q
posteroanterior
A
direction from back towards the front
22
Q
professionalism
A
courtesy and respect; tact and diplomacy; honesty, dependability, and responsibility; empathy and compassion; respect for individual diversity, personal boundaries
23
Q
psychiatry
A
healthcare speciality that studies the brain and its effects on the body; study of diseases and disorders of nervous system as they affect the brain and behavior
24
Q
-pathy
A
disease, process
25
rhinitis
irritation and swelling/inflammation of mucous membrane in nose
26
-scopy
process of viewing
27
superficial
nearer the surface
28
syndrome
group of signs and symptoms that occur together and are associated with it
29
types of communicators
passive: avoid
aggressive: dominate
passive aggressive
assertive: direct, honest, mindful while asserting your needs
30
Name the categories that computer hardware is divided into
- input devices
- output devices
- internal components
- secondary storage devices
- network and internet access devices
31
Know the therapeutic communication techniques
- reflection
- neutral
- silence
- clarification
- summarizing
- restatement or paraphrasing
32
Know the structural organization of the body
cells - tissue - organ - organ system - organism
33
How does the letter (z) sound?
"x"
34
What are the levels of Maslow's Hierarchy of Needs and which ones are definiencies
Going from the bottom to the top
1: psychological (deficiency)
2: safety (deficiency)
3: love and belongingness (deficiency)
4: esteem (deficiency)
5: cognitive (growth)
6: aesthetic (growth)
7: self-actualization (growth)
8: transcendence (growth)
35
Know what types of actions are considered unacceptable and unprofessional for a healthcare employee
Ms. Allen said this one would be easy to identify
36
Know what duties are performed prior to opening the facility for the day
Prepare exam rooms, unlock cabinets, check/stock restrooms, perform quality control on lab equipment, temperature checks on refrigerators and freezers
37
What are the common network security procedures?
- encryption
- firewall
- virus protection
- security risk analysis
- audit trails
- monitoring log-in
- automatic log-off
- access restrictions
38
How do the letter (ph) sound?
"f"
39
Know what signs and symptoms are.
signs: objective finding (high BP, fever, rash)
symptoms: subjective reports of disease (pain, itching)
40
Know the word parts of a medical term and how to identify them.
combining form: "subjects", wood root and respective vowel, gives the word its meaning
prefix: beginning of term (some words, not all)
suffix: end of term (some words, not all)
41
What is the normal spacing for a business letter?
single line spacing
42
Where should extra prescription pads be kept?
locked cabinet
43
What does practice software allow you to do?
schedule, register new patients, billing, coding, and managing files
44
What is the function of the mitochondrion?
Produces energy for the cell; "power plant"
45
Know the common input and output devices of a computer area and what they do.
Input: keyboard, mice, pointing device, touchscreens, webcams, microphone, scanner, signature pads
Output: monitors, speakers, printers
46
If a patient has stopped bleeding when they come into the facility, is this an emergent condition?
no
47
Know what the predisposing factors for diseases are.
- hereditary or genetic factors
- age
- gender
- environment
- lifestyle
48
What is a scanner used for?
convert images to digital texts
49
Know what is typically included in a business memorandum.
To, From, Date, Subject
Share within a facility that addresses one topic
50
Know information that needs to be verified when the patient checks-in.
- phone number
- address
- date of birth
51
Know the types of verbal and nonverbal communication.
VERBAL
- oral or written words
- phone messages
- letters
- emails
- flyers
NONVERBAL
- body language
- expressive behaviors
52
Know what proper body techniques are.
bend the knees and carry items close to the body
53
Know what the purpose of each tissue type is - connective, epithelial, muscular, nervous
connective: supports and binds
epithelial: internal or external covering for organs
muscular: produces movement
nervous: cells produce transmission of information to control f(x)s
54
What types of things would a criminal look for in a healthcare facility?
money, drugs,
55
Know how dates are typed in a business letter.
Month Day, Year
mm/dd/yy
56
What is the purpose of backing up a computer?
Backs up data against data loss. When computer data are compromised - errors, natural or human causes - data can be restored
57
Know the immediate needs of a patient when they come to the facility.
where to go and what to do
58
Know the positions of the body - prone and supine
prone = facing downward
supine = facing upward
59
Know the barriers to communication and how we can overcome them.
- environmental - privacy
- internal - help to make comfortable
- visual - audio recording, magnifier
- hearing - printed materials
- intellectual - functioning age materials
- illiterate - pictures and models
- non-english - translators
- emotional - warm and caring environment
60
Where should you keep operations manuals for equipment?
central location and available to all users
(fyi that some are available online)
61
Know the body planes and what they divide.
- sagittal - right and left
- transverse or horizontal - top and bottom
- frontal or coronal - front and back
62
What information is in EMR software and what is the difference between EMR and EHR?
health related information, complaints, demographics
EMR: limited and related to Tx for one facility
EHR: shared information with other providers across multiple facilities
63
Know the recommendations for exit routes.
marked exit signs
64
What organs are in the cranial, pelvic, thoracic, and spinal cavities?
cranial: brain
pelvic: urinary bladder, gonads
thoracic: heart, lungs, esophagus, trachea, ribs, sternum, vertebrae
spinal: spinal cord and vertebrae
65
How many spaces are between the closing of a letter and the sender's typed name?
4 blank lines
66
Know how to store vaccines in a refridgerator.
- 36-46 degrees F
- NOT next to a wall, door, or floor
- NO food or beverages
- make sure door is closed
67
Know what stage and grade are as they relate to cancer.
stage = extent of cancer, size, and if it has spread; 0, I, II, III, IV, in situ, localized, regional, distant, unknown. TNM = size, # of lymph nodes that are impacted, metastasized
grade = how abnormal malignant cells look; scale of 1-2-3-4
68
Know the types of diversity and what they pertain to.
nationality, race, cultural, ethnic, social
nationality = country of citizenship
race = same physical characteristics (skin color)
cultural = customs, norms, values, beliefs by a group of people
ethnic = common ancestry, culture, religion, traditions, languages
social = different from others, including lifestyle, religion, tastes, preferences
69
Know what to do when you are at the front desk, on the phone and a patient walks in.
acknowledge the individual (within 30-seconds)
70
Know what application software is designed to do.
AKA application, app, or application program; allows user or other applications to perform certain tasks.
a single program or a collection
71
Know what kind of patients you remove from the reception area as soon as you can.
angry and hostile
72
Where do you place new items that you receive (in the front, middle, back, or the the same stock)?
back
73
Name self-boundaries as they relate to physical communication
physical = bubble
74
What does inventory management involve and what is the goal?
ordering, tracking inventory, identifying quantity of product
goal is to have adequate supplies on hand
75
What is active listening and can someone tell is you are actively listening or not?
a communication technique where you fully concentrate on what and how it is being said
show you are doing this through verbal messages (yes), nonverbal (eye contact and body positions)
76
What is an audit trail as it relates to computer activity?
computer activity records used to monitor users' actions within the software, including additions, deletions, viewing of electronic records
77
What should you do when sending a fax?
send a cover letter and have the right fax number
78
When writing a letter, how do you notate that someone other than the receiver got it also?
c:
79
Know the different types of formatting for business letters.
full block: left justified
modified block: body and inside address are left justified while date, closing, signature are center justified
semi-block: body and inside address are left justified while date, closing, signature are right justified
80
What forms do you compare to each other when an order is received?
purchase order (what was ordered) and packing slip (what merchandise was sent)
