Midterm SG Flashcards
(53 cards)
Intrapersonal communication
with oneself
interpersonal communication
between two or a few persons and distinguished from public or mass communication; communication of a personal nature and distinguished from impersonal communication; communication between or among intimates or those involved in a close relationship; often. dyadic and small group communication in general
small group communication
(within 5 to 10 people). communication among a collection of individuals small enough in number that all members may interact with relative ease as both senders and receivers, the members being connected to one another by some common purpose and with some degree of organization or structure
organizational communication
the process of sending and receiving verbal and nonverbal messages that convey meaning and that occur within an organizational context
public speaking
communication in which a speaker presents a relatively continuous messages to a relatively large audience in a unique context
computer-mediated communication
a general term denoting all forms of communication between people that take place through some computer, electronic, or Internet connection
mass communication
communication addressed to an extremely large audience, mediated by audio and/or visual transmitters, and processed by gatekeepers before transmission
list the benefits of communication
improve presentation skills relationship skills interaction skills thinking skills leadership skills
define communication competence
knowledge of the elements and rules of communication, which vary from one culture to another
describe a competent communicator
one who makes effective choices, thinks critically and mindfully, effectively switches codes, is culturally sensitive, is ethical, is an effective listener, and is media literate
define ethnocentrism
superiority of one’s culture
define enculturation
the process by which culture is transmitted from one generation to another
define acculturation
the process by which a person’s culture is modified or changed through contact with or exposure to another culture (immigrant)
assimilation
process of adapting to a different culture
5 guidelines to improve intercultural communication
prepare yourself recognize and reduce your ethnocentrism confront your stereotypes be mindful avoid over-attribution
what is self-disclosure?
a type of communication in which you reveal information about yourself that you normally keep hidden
examples of self-disclosure
“I’m afraid to compete” or “I love you”
Pros of self-disclosure
increased self-knowledge, the ability to cope with difficult situations and guilt, communication efficiency, more meaningful relationships, and prevention of faulty assumptions
cons of self-disclosure
personal and social rejection and professional or material losses
affinity-seeking strategies
behaviors designed to increase your interpersonal attractiveness
list 4 listening styles
emphatic listening, polite listening, critical listening, and active listening
emphatic listening
involves being in touch with the person’s feelings as well as thoughts
polite listening
involves a variety of behaviors that protect a person’s positive and negative face needs
critical listening
involves objectively evaluating messages of all kinds
