Midterm Study Guide Flashcards
(86 cards)
What is competence?
ability; being ethically appropriate and effective; other-oriented; maintain own integrity while taking into account where your communication partner is
Unconscious incompetence
unaware of how “bad” you are
Conscious incompetence
aware of how “bad” you are
Conscious competence
aware of process of doing something well; “know you have to try”
Unconscious competence
good at something without putting thought into it
Communication
informational transaction with mutual influence; make sense of the world through verbal and nonverbal messages
Interpersonal vs. impersonal
interpersonal: builds relationships; impersonal: transactional
Intrapersonal vs. Interpersonal
intrapersonal: thoughts in head, inner voice; interpersonal: using voice, another person to interact with
Small group
3-15 people, “mob” mentality, group based theories
Public address
15+ people, classroom, live presentation/communication
Mass communication
replayed (news, articles, youtube), uncountable numbers
What is the importance of study?
communication is always present, influences our needs, helps to navigate issues (family, romance, friends, workplace)
Early model of communication
one way event: sender “does” communication to another person
Later model of communicaiton
tennis game: sender & receiver exchange messages and respond with verbal and nonverbal feedback
Linear model of communication
one-way communication; sender gives message and receiver absorbs it
Interactive communication
two-way communication; sending and receiving feedback
Transactional communication
simultaneous event
Principles of communication
connects us, irreversible, complicated, meta-communication, rule governed
What is EMC?
electronically mediated communication
Cues-Filtered-Out Theory
textual expressions is highly limited; less likely to manage relationships with EMC than FtF (face to face); emotions are not communicated as effectively due to nonverbals being “filtered out”
Media Richness Theory
amount of information in a channel is based on: possible feedback, cues we can convey, variety of language used, potential for expression
Social Information Processing Theory
can communicate the same messages and meaning via EMC; EMC takes longer
Defining rhetoric
understood as human symbolic use; meaning derived from symbols; “things” are not their symbols
Symbol vs. sign
symbol: chosen representations, referencing something tangible; sign: NOT conscious choices, physiological need; both can have meaning assigned to them