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Knowledge Management > Midterms > Flashcards

Midterms Flashcards

1
Q

A knowledge gained from personal experience and context.

A

Tacit Knowledge

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2
Q

A term to describe societies that are economically and culturally characterized by a high degree of dependency on their potential to create scientific and technological knowledge.

A

Knowledge Society

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3
Q

A system of consumption and production that is based on intellectual capital and refers to the ability to capitalize on scientific discoveries and applied research.

A

Knowledge Economy

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4
Q

What are the three components of intangible assets/ intellectual capital?

A

Human Capital, Structural Capital, Stakeholder Capital

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5
Q

The systematic management of an organization’s knowledge assets for the purpose of creating value and meeting tactical & strategic requirements.

A

Knowledge Management

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6
Q

This is the understanding, experience, insight, intuition, and contextualized information.

A

Knowledge

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7
Q

Who is the author of 99 Paradigm Shift for Survival in the Knowledge Economy?

A

Serafin Talisayon of CCFLI Philippines

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8
Q

The contextualized, categorized, calculated, and condensed data.

A

Information

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9
Q

Facts and figures that relay something specific, but not organized in any way.

A

Data

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10
Q

What are the 3Ps in KM?

A

People, Processes, Partnerships/Patrons

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11
Q

In 1959 ___ coined the term Knowledge Management

A

Peter Drucker

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12
Q

KM Model developed by Nonaka and Takeuchi

A

SECI Model (Socialization, Externalization, Combination, Internalization)

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13
Q

Components of Wiig’s KM Model

A

Building, Holding, Pooling, Applying knowledge

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14
Q

The cyclical nature of Knowledge Management, consisting of knowledge generation, codification, transfer, and utilization.

A

Zack’s KM Cycle

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15
Q

This model identifies ten building blocks necessary for effective Knowledge Management

A

Probst and Raub’s 10 Building Blocks Model

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16
Q

This model categorizes knowledge into four types based on its level of codification and diffusion, namely codified knowledge, personal knowledge, systemic knowledge, and collective knowledge.

A

Boisot’s I-Space Framework:

17
Q

The world’s first Chief Knowledge Officer (CKO) hired by Scandia

A

Leif Edvinsson

17
Q

Applying knowledge for a purpose and learning from the process and from the outcome

A

Organizational Learning

17
Q

An artifact of information

A

Knowledge Products

18
Q

The continuous transfer, combination, and conversion of the different types of knowledge.

A

Knowledge Creation

18
Q

The ability to store and retrieve knowledge and information

A

Organizational Memory

18
Q

The process which knowledge is converted from tacit to explicit form.

A

Knowledge Capture

19
Q

A group of professionals informally bound to one another through exposure to a common class of problems, common pursuit of solutions, and thereby themselves embodying a store of knowledge.

A

Communities of Practice

20
Q

An organization maintaing a repository of public knoweldge

A

Memory Institution

21
Q

The knowledge that people in a given community have developed over time, and continue to develop

A

Local Knowledge

22
Q

A type of knowledge confined to a particular culture or society.

A

Indigenous Knowledge

23
Q

A wide range of research techniques and tools used to map distinct peoples’ tangible and intangible cultural assets

A

Cultural Mapping

24
Q

What are the dimensions of KM

A

Strategy, Organizational Culture, Organizational Processes, Management & Leadership, Technology, Politics

25
Q

What are the organizational knowledge resources?

A

Individual, Group, Structural, Organizational, Extra-organizational

26
Q

What are the typologies in KM?

A

Creating, Evaluating, Analyzing, Applying, Understanding, Remembering

27
Q

A law that protects and preserved the cultural heritage in the Philippines

A

Republic Act 10066 or National Cultural Heritage Act of 2009

28
Q

This is a branch of cultural mapping which seeks to identify and document tangible and intangible assets of a place to develop cultural resources

A

Cultural Assets

29
Q

Cultural mapping branch that seeks to articulate a “sense of place”

A

Culturally Sensitive Humanistic Approach

30
Q

What organization established the Cultural Mapping Program?

A

National Commission of Culture and the Arts (NCCA)

31
Q

The process of creating products that are accessible to people with wide range of abilities, disabilities, and other characteristics.

A

Universal Design

32
Q

A problem-solving or methodology that provides a solution based approach to solving problems.

A

Design Thinking

33
Q

A technique that puts real people at the center of the development process

A

Human Centered Design

Knowledge Management (1 decks)

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