Midterms Flashcards

(57 cards)

1
Q

Food outlet that serves food and beverages

A

Restaurant

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2
Q

Dining outlet that caters to “people on the go”

A

Coffee Shop

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3
Q

Restaurant designed for the elite market

A

Fine dining

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4
Q

Restaurant with a “help yourself” concept where guest are served with a wide array of food items.

A

Buffet Restaurant

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5
Q

meant for people with low meal budget

A

Cafeterias

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6
Q

Controls each station

A

Station head or captain waiter

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7
Q

acts as a runner to the kitchen

A

Busboy

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8
Q

concentrates on order taking and service

A

waiters

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9
Q

Where restaurants place or set up food for display

A

Food Display Counter

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10
Q

Place where preparation for service are undertaken. This station is equipped with a sideboard or cabinet with drawers for placing the par stock of supplies

A

Service Station or Side Stand

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11
Q

Beverages are prepared in this counter

A

Service Bar

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12
Q
  1. Manned by a Bartender
  2. in-charge of preparation and dispatching for large drink orders
  3. assigned to assist the bartender
A

Service Bar
Bar waiter
Bar boy

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13
Q

Area where the cashier is seated.

A

Cashier’s Counter

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14
Q

food from the kitchen must be dispatched through _ so that waiters don’t need to go in the kitchen

A

Dispatching counter

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15
Q

Dishwashing area is inside the kitchen but there must be a ___ where soiled dishes will be placed

A

Stewarding Section/Dishwashing Counter

Window Counter for soiled dishes

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16
Q

Manages and supervises the dining area also known as French term Maitre d” hotel

A

Headwaiter

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17
Q

Amount of Customers gada service
American / Plate Service
Russian Service
French Service
Buffet
Lauriat,Buffet,Family

A

14-15
10-12
5
20-25
20-25
Customers

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18
Q

Oversees Food and Beverage operations in his assigned outlet, ensures that service is carried out in accordance with standards and policies

A

Headwaiter

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19
Q

Monitors necessary preparations before the start of operations

A

Head waiter

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20
Q

Oversees the set-up and delivery of the service in his/her station

A

captain waiter or station head

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21
Q

Supervises mise en place preparation, checks availability of par stock

A

captain waiter or station head

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22
Q

Welcome and greets customers at the entrance and escorts them to their tables

A

receptionist

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23
Q

Takes and serves food and beverage order according to prescribed standards of service

24
Q

Acts as as dining room helper and runner

25
Prepares drink orders according to prescribe standards
Bartender/Barista
26
Equipments Used in French Service Trolley used for pick up soiled dishes Portable folding tray Glasses are stored in this rack to prevent glass contact used for racking and storage of china wares
Flambé Cart Bussing Trolley Folding Side Tray Glass Divider Rack China rack
27
Shaker 3 Holes 5 Holes
3- Salt 5- Pepper
28
Decorative accessories placed at the center of the table During Breakfast and lunch its ___ and for dinner its ___
Flower base for Breakfast and lunch Candelabra during dinner
29
Glasses Flat glass without a stem or foot Glass that has no stem Glass having all 3 Features Tumbler with a handle
Tumblers Footed Glass Stem wares Mugs
30
Must be piled up by tens to avoid breakage Must be placed in a glass rack Must be put in a flatware rack or a utility plastic box container by type
China wares Glass wares flat wares
31
Damaged ones are recorded in the
breakage and losses report
32
Towels Blue white Green
Hands Utensils Table
33
Refers to the volume of items or stocks needed to sustain an efficient service
par stock
34
Average turnover rate
2.0
35
Refers to the contact of the glass with other equipment and also hard surfaces
mechanical impact
36
Abrupt exposure of a breakable equipment from cold to hot temperature or vice versa
thermal shock
37
Using equipments for other purpose other than what its intended for
Improper handling and misuse of equipment
38
Stacking glasses and stacking china wares that are of different sizes and shapes
Improper racking and stacking
39
Accidents when personnel is absent minded on inatttentive
Inattentiveness or absent minded
40
In bussing whats the 3 S
Scrape Stack Segregate
41
Usually require a pre set up of tables
Formal dining
42
Standards of table set up
Completeness Cleanliness and condition equipment Balance and uniformity Order Eye appeal Timeliness
43
Cutleries are to be spaced at least 1/4 inch thumb size from the edge of the table
Balance and uniformity
44
The whole set up looks presentable, appropriate color combinations are used
Eye appeal
45
Arranged from lightest to heaviest set up should also start with cold dishes and salads shall be set up for the cold dishes
Set up for buffet
46
Create an ambience or an atmosphere consonant to the concept designed by the owner. Factors such as music,lighting artwork and spacing
Mood and ambience
47
Who’s responsible for asking the guest for a refreshing drink
Waiter
48
It is served before lunch or dinner to increase the appetite
The aperitif
49
Wine steward who pours wine in a fine dining restaurant
Sommelier
50
Also called as the plate service because the food is already arranged in individual plates at the kitchen ready to be served to guest
American Service
51
Food service wherein food is pre-arranged in a platter either enough serving for one table then it is transferred by the waiter from a service dish to the guest plate
Silver/ Russian service
52
Service the involves table side preparation
French service
53
Uses lazy Susan to move around the food
Lauriat or family service
54
Glass use so that the bubbles will not stick along the inside of the glass
Mug or Pilsner
55
Wines Goes with red meat White meat like fish Games and chicken
Red Wine White Wine Rose
56
Examples of aperitif
Dry sherry and vermouth
57
Put in the middle and food is gathered in the middle
Lazy Susan