Mike's Base 3+ Flashcards
(5 cards)
1
Q
Rule 1
A
If it makes sense, we don’t do it.
2
Q
Rule 2
A
Panic first.
3
Q
Rule 3
A
There is no balance.
4
Q
Rule 4
A
Being mad longer than you allow others to waste your time is pointless.
6
Q
Rule 5
A
The ideal ratio for complaining to resolving is 2:1, realistically it’s 5:1.