Mintzberg Flashcards
(4 cards)
1
Q
What are the 3 categories of roles?
A
Interpersonal, informational and decisional roles
2
Q
What are the 3 interpersonal roles?
A
Figurehead - represents organizations at external events
Leader - Directs and coordinates people
Liaison - deals with people outside the organisation
3
Q
What are the 3 informational roles?
A
Monitor - sees, receives and screens information
Disseminator - shares knowledge or data
Spokesperson - provides others with organisation’s official position
4
Q
What are the 4 decisional roles?
A
Entrepreneur - designs and implements new projects and business
Disturbance handler - deals with problems beyond immediate control
Resource allocator - chooses between competing demands
Negotiator - discusses and reaches agreements
