MIR Flashcards

(33 cards)

1
Q

Focus group: Pro

A

Allow client to observe respondents
Fast
Cost effective

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2
Q

Focus group: Con

A

Snowballing effect may cost bias

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3
Q

In-depth interview: Pro

A

Suitable for sensitive topics

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4
Q

In-depth interview: Con

A

Takes longer time to interview and analyze

More expensive

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5
Q

Ethnographic Research: Pro

A

Respondents are in their natural environment so reduces recall bias

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6
Q

Ethnographic Research: Con

A

Takes longer time
More expensive
Challenging to recruit respondents who will allow researchers to observe them for extended period

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7
Q

Personal interview: Pro

A

Good for longer and more complex questionnaire

Allow use of images and videos

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8
Q

Personal interview: Con

A

High cost

Slow speed

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9
Q

Online/mobile survey: Pro

A

Good for shorter and simple questionnaire
Allow use of images and videos
Covers wide geography

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10
Q

Online/mobile survey: Con

A

Require technical skill in setting up

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11
Q

Telephone interview: Pro

A

Good for shorter and simple questionnaire

Covers wide geography

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12
Q

Telephone interview: Con

A

Slow speed

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13
Q

Intentional Fieldwork errors

A

Cheating, leading respondents

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14
Q

Intentional Respondent errors

A

Falsehood, Non-response

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15
Q

Unintentional fieldwork errors

A

Interviewer characteristics, misunderstanding, fatigue

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16
Q

Unintentional respondents errors

A

Misunderstanding, guessing, attention loss, distractions, fatigue

17
Q

Intentional fieldwork error (Management)

A

Supervision of interviewers, Quality control (industry standards is to check 10% of completed surveys)

18
Q

Unintentional fieldwork errors (Management)

A

Selection and training of interviewers, Interviewer briefing, proper rostering of interviewers

19
Q

Intentional respondent error (Management)

A

Ensure confidentiality and anonymity

20
Q

Unintentional respondent error (Management)

A

Well drafted questionnaire, Pre-testing

21
Q

Elements of a questionnaire

A

RID, introduction, Sample Quota, Screener and main questionnaire

22
Q

ABC

23
Q

Product development

A

refers to notes

24
Q

Formula of forecasting

A

Purchase intent (%)no.of units purchaseno. of times purchase in a year

25
Determining sample size
Statistical method, Rules of thumb, Comparable studies, Cost Basis
26
Internal reports
Including orders, billing, receivables, inventory, etc
27
Marketing intelligence
External information such as newspaper, trade publication, industry reports, etc
28
Marketing decision support analysis
Collected data accessed with decision making tools eg. breakeven analysis, regression models, "what-if analysis"
29
Marketing research
conducted to provide information for a specific problem where information is NOT provided by other components of MIS
30
Primary data
Marketing research
31
Internal secondary data
internal reports
32
external secondary data
published reports, online databases
33
Considerations when outsourcing to market research agencies
Pro: expertise, network, resources, speed Con: Cost and coordination between agencies and internal stakeholders