MIS E2 Flashcards

(45 cards)

1
Q

What Gets Measured Gets Done

A

Measuring tasks help managers hold workers accountable for their responsibilities

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2
Q

Tragedy of the Commons

A

People acting independantly towards their own interest work contrary to the benefit of everyone in the community together

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3
Q

Group Norms

A

Small groups have difficulties influencing a large group - o Punishing everyone together for one person’s actions will ensure everyone reinforces the same norms

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4
Q

Moral Hazard

A

When someone takes huge risks because they wont bare the consequences

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5
Q

Informational Asymmetry

A

When the person taking a risk knows more than the party that will bare consequences

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6
Q

Principal Agent Problem

A

When an agent takes risk on behalf of principals, who know less because they cant monitor the agents actions

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7
Q

Enforcing Behavior Requirements

A

All individuals have an equal chance of getting caught, the punishment is significant enough that everyone cares, there is a reasonable chance of the punishment being enforced

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8
Q

Naive Averages

A

Uses the previous years data to forcast trends

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9
Q

Trend Line Forcast

A

Simple linear trends based on slope, no casual analysis (?)

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10
Q

Best Case - Worst Case

A

(Best) what we can achieve 10% of the time if we work REALLY hard, (worst) what we are LIKELY to exceed 90% of the time

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11
Q

Model Inputs

A

Assumptions and relationships/interactions

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12
Q

Business Model

A

Use business model assumptions to make forcasts, explicity of assumptions lead to more company transperacy

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13
Q

Black Box Model

A

No transparany, may be functional but no one understands why - this makes it difficult to achieve success outside tested parameters

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14
Q

Partial Sensitivity Analysis

A

Take one variable and test it under all conditions, evaaluate how much the forcast changes

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15
Q

Monte Carlo Analysis

A

Multiple simulation runs, where the input is generated based on probability distributions

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16
Q

Breakeven Analysis

A

When revenues equal expenses

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17
Q

High Sensitivity

A

When a small change in input creates a drastic change in the output

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18
Q

Low Sensitivity

A

When any change in input creates a small change in output

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19
Q

10 Reasons for ERP Failure

A

Doing it when not needed, no goals set, a good plan or not? (all resources, stakeholders, and requirements should be planned out), part time projust management (needs accountability, transparicy, decisiveness), underestimating resources needed, over reliance of consultants (you should be making the final decision), customization (constantly recreating the design adds more work because you have to create new codes), lack of job training, insufficient testing, not enough user training

20
Q

What causes a business the most money when systems fail?

A

An inability to ship goods and lost revenue

21
Q

Cntrl X

22
Q

Sorting and Filtering

A

Quick A-Z sort, sorting with headers, removing duplicates, adding customized filters

23
Q

VLOOKUP

A

Looking down a table for a match in the first column (=vlookup(lookup value, table array, column, [range lookup])

24
Q

HLOOKUP

A

Looking across a table for a match in the first column, =hlookup(lookup value, table array, row, [range lookup]

25
Pivot Tables
Focuses on the intersection of data
26
Procure to Pay
Steps to aquiring goods and materials necessary to function a business, STEPS: Negociate price/purchase, issue purchase order, recieve goods, recieve invoice, settle payment
27
Procure and Pay SUPPORT Functional Areas
Enable core activities to function efficiently, INCLUDES: Administration, organization, human resources, technology, purchasing
28
Procure and Pay CORE Functional Areas
Focused on value creation, INCLUDES: Inbound logistics, operations, outbound logistics, marketing and sales, customer services
29
Internally Focused Systems
Create information flows between departments and processes, streamlining operations
30
Integrated Enterprise Systems
Integrated across the value chain, making the flow of informaton easy and smooth
31
Make to Stock
Products are made with a forecast | Procure inputs - schedule production - production - quality control - stock production
32
Make to Order
Products are made when ordered | Process sales order - design product - inputs - schedule production - quality control - ship product
33
Value System
Multiple companies working together
34
Externally Focused Systems
Focus on improving communication and coordination with other businesses in the value system, INCLUDES: supply chain management and customer relationship management
35
KPI
Key performance indicator
36
Dual Monitors
Increases multitasking ability, and improves efficiency
37
5 Information System Elements
Hardware, software, network, data, processing
38
Modern Hardware Features
Smaller, house racked storage, internetworked, task specialized, more powerful
39
Information System Silos
?
40
2 Tier
Client to server
41
3 Tier
Client, application server, data server
42
n Tier
Client, web server, application server, data server
43
Client Server Advantages
...
44
Cloud Storage
Requires specialized clients to access conviniently,
45
Enterprise Paradigm
Specialization, utilization, standards