MIS: Exam 1 - Ch 1 Flashcards

(34 cards)

1
Q

Web-based applications that are stored on remote servers and accessed via the “cloud” of the internet using a standard Web Browser

A

Cloud Computing / Software as a Service

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2
Q

Second-generation, interactive, Internet-based services that enable people to collaborate, share information, and create new services online, including mashups, blogs, RSS, and wikis.

A

Web 2.0

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3
Q

An internal network based on Internet and World Wide Web technology and standards

A

Intranet

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4
Q

Private internet that is accessible to authorized outsiders.

A

Extranets

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5
Q

Interrelated components working together to collect, process, store, and disseminate information to support decision making, coordination, control, analysis, and visualization in an organization

A

Information System

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6
Q

All the hardware and software technologies a firm needs to achieve its business objectives

A

Information Technology (IT)

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7
Q

Information technology enhances business processes in two main ways:

A

Increasing the efficiency of existing processes & Enabling entirely new processes that are capable of transforming the businesses

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8
Q

Nearly all of the organizations significant business relationships with customers, suppliers, and employees are digitally enabled and mediated.

A

The Digital Firm

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9
Q

Collection of activities required to produce a product or service. Examples: Develop New Product, Generating or Fulfilling Orders, Hiring Employees, etc. — OR Set of logically related tasks and behaviors that organizations develop over time to produce specific business results and the unique manner in which these activities are organized and coordinated.

A

Business Processes

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10
Q

Intellectual Property, Core Competencies, Financial & Human Capital

A

Business Assets

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11
Q

Intangible property created by individuals or corporations that is subject to protections under trade secret, copyright, and patent law

A

Intellectual Property

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12
Q

Activity at which a firm excels as a world-class leader

A

Core Competencies

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13
Q

ex: Contributed Capital, Stockholder Equity

A

Financial Equity

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14
Q

ex: Employees

A

Human Capital

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15
Q

Six Strategic Business Objectives

A
  1. Operational Excellence
  2. New Products, Services and Business Models
  3. Customer and Supplier Intimacy
  4. Improved Decision Making
  5. Competitive Advantage
  6. Survival
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16
Q

Information vs. Data vs. Metadata (match definitions):
Stream of raw facts
Data shaped into meaningful form
Set of data about other data

A

Data: Stream of raw facts
Information: Data Shaped into meaningful form
Metadata: Set of data about other data

17
Q

Systems 4 basic fundamental components that work together:

A

Input - Processing - Output - Feedback

18
Q

Captures raw data from organization or external environment

19
Q

Converts raw data into meaningful form

20
Q

Transfers processed information to people or activities that use it.

21
Q

Output returned to appropriate members of organization to help evaluate or correct input stage; Continuous Improvement

22
Q

Hierarchy of authority, Responsibility: 3 levels

A

Senior Management, Middle Management (Scientists and knowledge workers), Operational Management (Production and/or service workers, data workers)

23
Q

Organizational Dimensions of Information Systems; Separation of Business Functions in to 4 categories

A

Sales & Marketing, Human Resources, Finance & Accounting (AIS), and Manufacturing & Production

24
Q

What 3 things does every business have?

A

Unique business processes, Unique business culture and Organizational Politics

25
Management Dimensions of Info Systems: Managers set organizational strategy for responding to business challenges. In addition, managers must act creatively: (2 ways)
Creation of new products and services, and Occasionally re-creating the organization
26
Technology Dimensions of Info Systems
Computer hardware and software, Data Management Technology, Networking and telecommunications technology (Networks, the internet, intranets & extranets), Info Technology Infrastructure provides platforms that systems are built upon (PCs, Servers, Networking & Security Equipment)
27
Technical Approaches to Info Systems:
Computer Science, Management Science, Operations Research/Management, Emphasis on mathematical based models, physical technology and formal capabilities.
28
Behavioral Approaches to Info Systems:
Sociology, Psychology, Economy, IS are sociotechnical Systems
29
Which Behavioral Approach to IS addresses How groups/organizations shape the development of systems. & How systems impact individuals, groups and organizations?
Sociology
30
Which Behavioral Approach to IS addresses How people perceive and interpret information. How people interact with systems/software.
Psychology
31
Which Behavioral Approach to IS addresses Economic impacts of firms and markets?
Economy
32
Which Technical Approach to IS addresses Complex theories and applications used to develop software. Methods of computation (algorithms), data storage and access (data structures / databases)
Computer Science
33
Which Technical Approach to IS addresses Development of models for decision making and management practices (decision sciences)
Management Science
34
Which Technical Approach to IS addresses Mathematical techniques for optimizing selected parameters of organizations.
Operations Research/Management