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MIS1 Flashcards

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1
Q

Why Information Systems are an important?

A

Because it’s essential field in the study of business administration and management

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2
Q

What play vital role in business

A

IS and IT and Internet technology

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3
Q

Why IS and IT and internet technologies are important?

A

Because they’re improve the effectiveness and efficiency of business processes, managerial decisions making, and workgroup collaboration

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4
Q

What are the main system functions?

A

Input and processing and output

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5
Q

What is Input

A

Capture the data to be processed

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6
Q

What is Processing

A

Change the data into information

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7
Q

What is output

A

Disseminate the information products to its destination

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8
Q

Additional functions

A

Feedback and control

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9
Q

What is the feedback

A

Data about the performance of the system

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10
Q

What is the control

A

Monitoring the feedback to determine if the system is meeting its objectives

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11
Q

Example of control

A

Management

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12
Q

Example of feedback

A

Information Systems

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13
Q

Example of input

A

Economic resources: like; people money land

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14
Q

Example of business processes

A

Business processes: market, develop produce, services support customer

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15
Q

Example of output

A

Goods and services: products payment services

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16
Q

Other system characteristics

A

Environment and subsystem- interace- open and close systems- adaptive systems

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17
Q

What is the interface

A

A shared boundary between systems

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18
Q

What is the open system

A

Interact with other systems

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19
Q

What is the closest system

A

Do not interact with other systems

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20
Q

What is the adaptive system

A

Have the ability to change themselves or their environment

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21
Q

What is people Resources

A

IS specialists and End users

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22
Q

Resources of hardware resources

A

Machines and media

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23
Q

Resource of software resources

A

Programs “ system software and application software” procedures

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24
Q

data resources

A

Data and information

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25
Data is
Unoriginized facts and figures
26
Information is
Data organized so that it has value to the organization
27
Activities of input
Data resources
28
Activities processing
Processing of data into information organize, analyze, and manipulate data
29
Activities of Output of information products
Dissemination of information products to appropriate end users ( messages, reports, forms.. Etc)
30
Information system
Any organized combination of people, hardware, software, network, data souces and policies and procedures that stores, retrieves, transforms and disseminates information in an organization
31
What is an information system?
Your book bag, day planner, notebooks, and file folders, the cash register at your favourite fast-food restaurant, a paper-based accounting ledger
32
The fundamental roles of information systems in business
1. The biggest support business processes and operations 2. Support business decision making 3. Support strategies for competitive advantage
33
E-business is
use of internet technologies to empower businesses processes, e-commerce and enterprise collaboration within a firm and its customers, suppliers, and stakeholders (internet, intranet, extranet)
34
Enterprise collaboration systems
Support communication, coordination, and collaboration among networked teams/workgroup
35
E-commerce
Buying, selling, marketing, and servicing products, services, and information over computer networks
36
Intranet
The internet and internet-like network- those inside the enterprise
37
Extranet
Between an enterprise and its trading partners
38
Intranet with
Engineering and research- manufacturing and production- accounting and finance
39
Extranets with
Customer relationship management to consumers and businesses customers/ suppliers and other businesses partners with supply chain management
40
Operation support system
Help run the daily business, but do not provide much information for management decision-making
41
Example of operation support systems
TPS = transaction processing system PCS= process control system ECS= enterprise collaboration system
42
TPS= transaction processing system
Is a type of information system that collects, stores modifies and retrieves the data transaction of an enterprise
43
Example of TPS
Airline reservations system, electronic transfer of funds
44
Why the TPS design
To process routine business transactions and seeks time and cost efficiency by automating repetitive operations in large volumes
45
PCS= process control system
Monitor and control industrial processes
46
example of PCS
Petroleum reining, power generation and steel production systems
47
ECS= Enterprise collaboration system
Support team, workgroup and enterprise communications and collaborations
48
Example ECS
e-mail, chat and videoconferencing
49
management supports system
When information systems applications focus on providing information and support for effective decision making by managers
50
Example of management support system
MIS = management information system EIS = executive information system DSS =decision support system
51
MIS = management information system
Report and display for management to help them make better business decisions
52
Example of MIS
Sales analysis, production performance, and cost trend reporting systems
53
DSS= decision support system
Direct computer support for decision-making
54
Example DSS
product pricing
55
EIS= Executive information Systems
Critical information specifically for executive to make better decisions
56
Example EIS
actions of competitors
57
ES =expert systems
Expert advice for operational decisions
58
Example ES
Diagnostic maintenance system
59
KMS= knowledge management system
Support creation, organization, and dissemination of business knowledge
60
Example KMS
customer problem solution system
61
SIS = strategic information systems
Apply IT to products, services, and processes for strategic advantage
62
Example SIS
Shipment tracking- e-commerce
63
FBS= functional business system
Support basic business functions
64
Example FBS
accounting, marketing, sales
65
CFS= cross functional system
Integrate various roles and outputs into a variety of functions
66
Technology is now
The actual cause and driver of business strategies
67
Competitive forces (porter)
Rivalry of competition Threat of new entrants Threat of substitutes Bargaining power of customers Bargaining power of suppliers
68
Competitive strategies
Cost leadership Differentiation strategy Innovation strategy Growth strategy Alliance strategy
69
How to use cost leadership strategy
Lower costs : of processes or of suppliers
70
How to use differentiation strategy
Develop new it features
71
How to use innovative strategy
Create new products Develop unique new markets
72
Who to use growth strategy
Use IT Manage global business expectation USE IT diversify and integrate into other products and services
73
How to use alliance strategy
Use it to create virtual business Develop information systems linked by the internet
74
Other strategic initiatives
Locking and switching costs and raise barriers to entry and leverage investment in IT
75
Example of locking
Lock in customers and suppliers Lock out competitors
76
What is switching costs
Make customers/supplier dependent on mutually beneficial inter-enterprise information systems
77
What is raise barriers to entry
Discourage or delay other firms form entering a market
78
What is leverage investment in IT
Develop new products and services that are not possible without strong IT capabilities
79
Who better quality or price
Quality
80
What makes the customers the focal point of business
Internet technologies
81
Business Process Reengineering (BPR)
High Potential Payback, but High Risk of Failure
82
Who organized BPR
process teams or case managers

Mis (1 decks)

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