MIX REVIEW Flashcards

(53 cards)

1
Q

workers periodically exchange
jobs

A

JOB ROTATION

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2
Q

the way production of
goods and services is organized. It has major
implications for capacity planning, layout of
facilities, equipment, and design of work
systems.

A

PROCESS SELECTION

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3
Q

Standardized layout
arranged according to a fixed sequence of
production tasks.

A

PRODUCTION LINE

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4
Q

It is a significant issue for
the design of work systems. If wages are too
low, organizations may find it difficult to
attract and hold competent workers and
managers. If wages are too high, the increased
costs may result in lower profits, or may force
the organization to increase its prices, which
might adversely affect demand for the
organization’s products or services.

A

COMPENSATION

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5
Q

Standardized layout arranged
according to a fixed sequence of assembly
tasks.

A

ASSEMBLY LINE

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6
Q

Compensation based
on time an employee has worked during a pay
period. Also known as hourly and measured
daywork systems

A

TIME-BASED SYSTEM

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7
Q

one of the most basic issues
in job design. This area needs constant
attention from management, employees, and
designers. Workers cannot be effectively
motivated if they feel they are in physical
danger.

A

WORKER SAFETY

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8
Q

Compensation based
on amount of output an employee produced
during a pay period.

A

OUTPUT BASED SYSTEM

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9
Q

The use
of computers in process control, ranging from
robots to automated quality control

A

COMPUTER-AIDED MANUFACTURING

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10
Q

A nonrepetitive set of activities
directed toward a unique goal within a limited
time frame.

A

PROJECT

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11
Q

It was designed to process
items or provide services that involve a variety
of processing requirements. The variety of
jobs that are processed requires frequent
adjustments to equipment.

A

PROCESS LAYOUT

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12
Q

The application of scientific
discoveries
to
the
development and
improvement of products and services and
operations processes.

A

TECHNOLOGY

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13
Q

Pay system used by
organizations to reward workers who undergo
training that increases their skills.

A

KNOWLEDGE BASED PAY

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14
Q

increasing responsibility
for planning and coordination tasks, by
vertical loading

A

JOB ENRICHMENT

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15
Q

It is the maximum time allowed
at each workstation to complete its set of
tasks on a unit.

A

CYCLE TIME

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16
Q

the scientific discipline
concerned with the understanding of
interactions
among humans and other
elements of a system, and the profession that
applies theory, principles, data, and methods
to design in order to optimize human
well-being and overall system performance

A

ERGONOMICS

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17
Q

used to achieve a smooth
and rapid flow of large volumes of goods or
customers through a system. This is made
possible by highly standardized goods or
services that allow highly standardized,
repetitive processing.

A

PRODUCT LAYOUT

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18
Q

reflects the natural or
inherent variability in a process

A

PROCESS VARIABILITY

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19
Q

A benefit of a company in
globalizing their operations. Companies often
seek opportunities for expanding markets for
their goods and services, as well as better
serving existing customers by being more
attuned to local needs and having a quicker
response time when problems occur.

A

MARKETS

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20
Q
  • the inherent variability
    of process output relative to the variation
    allowed by the design specifications.
A

PROCESS CAPABILITY

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21
Q

Technological advances in
communication and information sharing have
been very helpful. These include faxing
capability,
e-mail,
teleconferencing, and the Internet.

A

TECHNOLOGY

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22
Q

Multiple Plant
Manufacturing Strategy where different plants
concentrate on different aspects of a process.
Automobile manufacturers often use this
approach, with different plants for engines,
transmissions, body stamping, and even
radiators.

A

PROCESS PLANT STRATEGY

23
Q

He was instrumental
in advancing the “cost of nonconformance”
approach as a reason for management to
commit to quality. He recognized that quality
was not simply a collection of tools and
techniques, but a “total field.” According to
him, it is the customer who defines quality.

A

ARMAND FEIGENBAUM

24
Q

benefit of a company in
globalizing their operations. Among the areas
for potential benefit are reducing costs in
transportation costs, labor costs, raw material
costs, and taxes.

25
It is proactive, focusing on preventing mistakes from occurring in the first place. This approach also places greater emphasis on customer satisfaction, and it involves all levels of management as well as workers in a continuing effort to increase quality.
STRATEGIC APPROACH TO QUALITY
26
It is a computer-based tool for collecting, storing, retrieving, and displaying demographic data on maps. An example of this is the Internet Mapping Programs used to obtain travel directions.
GEOGRAPHIC INTERNET SYSTEMS
27
He was a statistics professor at New York University in the 1940s, went to Japan after World War II to assist the Japanese in improving quality and productivity
W. Edwards Deming-
28
He taught Japanese manufacturers how to improve the quality of their goods, and he, too, can be regarded as a major force in Japan’s success in quality.
JOSEPH M JURAN
29
The evolution of quality took a dramatic shift from this to a strategic approach to quality in the late 1970s.
QUALITY ASSURANCE
30
It is a method to determine the location of a facility that will minimize shipping costs or travel time to various destinations.
CENTER OF GRAVITY METHOD
31
A range of acceptable values established by engineering design or customer requirements.
SPECIFICATIONS
32
Multiple Plant Manufacturing Strategy where plants are flexible and capable of handling a range of products. This allows for quick response to product or market changes, although it can be less productive than a more focused approach.
GENERAL-PURPOSE PLANT STRATEGY
33
businesses locate near similar businesses
CLUSTERING
34
It is one of the key factors that have made globalization attractive and feasible for business organizations. Barriers to international trade such as tariffs and quotas have been reduced or eliminated with these such as the North American Free Trade Agreement (NAFTA), the General Agreement on Tariffs and Trade (GATT), and the U.S.–China Trade Relations Act.
TRADE AGREEMENTS
35
benefit of a company in globalizing their operations. There may be more favorable liability and labor laws, and less restrictive environmental and other regulations
Legal and Regulatory
36
He was a genuine pioneer in the field of quality control, and he became known as the “father of statistical quality control.” He developed control charts for analyzing the output of processes to determine when corrective action was necessary.
Walter Shewhart
37
This step in the control process is to ensure that corrective action is effective, the output of a process must be monitored for a sufficient period of time to verify that the problem has been eliminated.
Monitor results
38
A technique for minimizing makes-span for a group of jobs to be processed on two machines or at two work centers
Johnson’s Rule
39
type of wastes according to lean philosophy. Relates to mental and creative abilities as well as physical abilities.
Underused people
40
- type of wastes according to lean philosophy. Require rework costs and possible lost sales due to customer dissatisfaction
Product defects
41
concerned with determining job processing order. Its decisions determine both the order in which jobs are processed at various work centers and the order in which jobs are processed at individual workstations within the work centers.
sequencing
42
the system that keeps track of removals from inventory continuously, thus monitoring current levels of each item
PERPETUAL INVENTORY SYSTEM
43
An approach used to load work centers. Jobs are assigned to work centers without regard to the capacity of the work center
INFINITE LOADING
44
A type of waste according to lean philosophy. Involves excessive use of manufacturing resources.
OVEPRODUCTION
45
the time interval between ordering and receiving the order
LEAD TIME
46
the system that have two containers of inventory; reorder when the first is empty
Two-bin system
47
the basic cost associated with inventories that is the amount paid to a vendor or supplier to buy the inventory
PURCHASE COST
48
An approach that can be used to assign jobs to resources. It is a special purpose linear programming model that is useful in situations that call for assigning tasks or other work requirements to resources.
ASSIGNMENT METHOD
49
type of wastes according to lean philosophy. Makes unnecessary production steps, scrap.
PROCESSING WASTE
50
stock or store of goods
INVENTORY
51
type of wastes accoding to lean philosophy. Reduce productivity, increase scrap, increase work-in-process inventory.
Inefficient work methods
52
hungarian method
An approach that can be used to assign jobs to resources. A method of assigning jobs by a one-on-one matching to identify the lowest–cost solution.
53