MIX REVIEW Flashcards
(53 cards)
workers periodically exchange
jobs
JOB ROTATION
the way production of
goods and services is organized. It has major
implications for capacity planning, layout of
facilities, equipment, and design of work
systems.
PROCESS SELECTION
Standardized layout
arranged according to a fixed sequence of
production tasks.
PRODUCTION LINE
It is a significant issue for
the design of work systems. If wages are too
low, organizations may find it difficult to
attract and hold competent workers and
managers. If wages are too high, the increased
costs may result in lower profits, or may force
the organization to increase its prices, which
might adversely affect demand for the
organization’s products or services.
COMPENSATION
Standardized layout arranged
according to a fixed sequence of assembly
tasks.
ASSEMBLY LINE
Compensation based
on time an employee has worked during a pay
period. Also known as hourly and measured
daywork systems
TIME-BASED SYSTEM
one of the most basic issues
in job design. This area needs constant
attention from management, employees, and
designers. Workers cannot be effectively
motivated if they feel they are in physical
danger.
WORKER SAFETY
Compensation based
on amount of output an employee produced
during a pay period.
OUTPUT BASED SYSTEM
The use
of computers in process control, ranging from
robots to automated quality control
COMPUTER-AIDED MANUFACTURING
A nonrepetitive set of activities
directed toward a unique goal within a limited
time frame.
PROJECT
It was designed to process
items or provide services that involve a variety
of processing requirements. The variety of
jobs that are processed requires frequent
adjustments to equipment.
PROCESS LAYOUT
The application of scientific
discoveries
to
the
development and
improvement of products and services and
operations processes.
TECHNOLOGY
Pay system used by
organizations to reward workers who undergo
training that increases their skills.
KNOWLEDGE BASED PAY
increasing responsibility
for planning and coordination tasks, by
vertical loading
JOB ENRICHMENT
It is the maximum time allowed
at each workstation to complete its set of
tasks on a unit.
CYCLE TIME
the scientific discipline
concerned with the understanding of
interactions
among humans and other
elements of a system, and the profession that
applies theory, principles, data, and methods
to design in order to optimize human
well-being and overall system performance
ERGONOMICS
used to achieve a smooth
and rapid flow of large volumes of goods or
customers through a system. This is made
possible by highly standardized goods or
services that allow highly standardized,
repetitive processing.
PRODUCT LAYOUT
reflects the natural or
inherent variability in a process
PROCESS VARIABILITY
A benefit of a company in
globalizing their operations. Companies often
seek opportunities for expanding markets for
their goods and services, as well as better
serving existing customers by being more
attuned to local needs and having a quicker
response time when problems occur.
MARKETS
- the inherent variability
of process output relative to the variation
allowed by the design specifications.
PROCESS CAPABILITY
Technological advances in
communication and information sharing have
been very helpful. These include faxing
capability,
e-mail,
teleconferencing, and the Internet.
TECHNOLOGY
Multiple Plant
Manufacturing Strategy where different plants
concentrate on different aspects of a process.
Automobile manufacturers often use this
approach, with different plants for engines,
transmissions, body stamping, and even
radiators.
PROCESS PLANT STRATEGY
He was instrumental
in advancing the “cost of nonconformance”
approach as a reason for management to
commit to quality. He recognized that quality
was not simply a collection of tools and
techniques, but a “total field.” According to
him, it is the customer who defines quality.
ARMAND FEIGENBAUM
benefit of a company in
globalizing their operations. Among the areas
for potential benefit are reducing costs in
transportation costs, labor costs, raw material
costs, and taxes.
COST SAVINGS