Mobile Device Application Support

Question 1

Why is device synchronization important for mobile devices?

Answer 1

Ensures data consistency across devices

Keeps calendars, contacts, files, and bookmarks up to date

Enables real-time access to critical information

Question 2

What types of data are commonly synchronized across mobile devices?

Answer 2

Calendars

Contacts

Files

Bookmarks

Question 3

What is Microsoft 365 Outlook and why does it need configuration?

Answer 3

It’s a commercial email application

Requires correct port settings for POP3, IMAP, and SMTP to function properly

Question 4

What are the standard and secure port numbers for POP3?

Answer 4

POP3: 110

Secure POP3: 995

Question 5

What are the standard and secure port numbers for IMAP?

Answer 5

IMAP: 143

Secure IMAP: 993

Question 6

What are the standard and secure port numbers for SMTP?

Answer 6

SMTP: 25

Secure SMTP: 465

Question 7

What is ActiveSync and what does it support?

Answer 7

A protocol for synchronizing email, calendar, and contacts

Especially effective for iOS devices

Question 8

What is Mobile Device Management (MDM)?

Answer 8

A system to configure, secure, and manage mobile devices in a corporate environment

Includes:

Corporate email setup

Two-factor authentication

Controlled deployment of apps