Mobile Device Management

Question 1

What is an enrollment profile?

Answer 1

An enrollment profile contains identity certificates and information to associate a device with an MDM solution.

Question 2

What is a payload?

Answer 2

A profile contains one or more payloads. A payload provides specific settings and authorization information for Apple devices

Question 3

What is declarative device management?

Answer 3

It is an update to the existing management protocol. Declarations asynchronously update the device settings, restrictions, assets and more

Question 4

Where can you find the MDM profile on an organization-owned iPhone or iPad?

Answer 4

Settings > General > VPN and Device Management

Question 5

Where is the MDM profile located in a user-owned iPhone or iPad?

Answer 5

Settings > General > VPN and Device Management (to see the managed account)

Managed account > Profiles and Device Management (to access the MDM profile)

Question 6

How to find an enrollment profile on a Mac?

Answer 6

System Settings > Privacy and Security > Profiles

Question 7

What is an Apple ID?

Answer 7

An Apple ID is a single account for identity and access that connects Apple products and services so that they work together more smoothly. It also works as an identifier and helps you connect with others and get in touch with Apple Support

Question 8

How many incorrect password attempts it takes for a managed Apple ID to be locked or disabled?

Answer 8

Incorrect password attempts more than 10 times in a row

Question 9

Who can reset the password for a managed Apple ID?

Answer 9

Administrator or People Manager and an Apple School Manager user with the role of Site Manager

Question 10

What happens when a user is locked out because Apple suspects fraudulent activities on the account

Answer 10

The administrator needs to contact Apple to unlock the account

Question 11

What happens when an administrator forgets their password and there is no additional adminstrator

Answer 11

Go to iforgot.apple.com to reset your password

Question 12

Choose one option that cannot be used to create an Apple ID

1. Apple TV
2. The App Store
3. A web browser
4. iTunes for Windows

Answer 12

1. Apple TV

Question 13

What is iCloud?

Answer 13

It is a cloud-based service offered by Apple. It is linked to your Apple ID. You can view your data on different Apple devices as long as you are signed in to them with your Apple ID

Question 14

How much iCloud storage do you get while using a Managed Apple ID created with Apple Business Manager or Business Essentials?

Answer 14

5GB

Question 15

What is the Handoff feature?

Answer 15

The Handoff feature allows you to seamlessly move between your devices. You can start a mail in your iPhone and then finish it off in your Mac

Question 16

How can we use Continuity features?

Answer 16

Your devices must have Wi-Fi and Bluetooth turned on, and meet system requirements. You must also sign in with the same Apple ID on all your devices

Question 17

What is AirDrop?

Answer 17

AirDrop allows you to share content with other users, without you or the person you are sending to signing in with an Apple ID

Question 18

What is a passkey?

Answer 18

A passkey is a replacement for a password. Instead of a password, a passkey uses Touch ID or Face ID to identify you

Question 19

Where are passkeys stored?

Answer 19

iCloud keychain

Question 20

Where can you find the passwords and passkeys on an iPhone or iPad?

Answer 20

Settings > Passwords

Question 21

How can you manage passkeys and passwords on a Mac?

Answer 21

Settings > Password

• For Safari on Mac

Safari > Settings > Passwords tab